A clear lack of staff

Written: 31 may 2019
Travel time: 11 — 18 june 2010
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 4.0
Cleanliness: 9.0
Food: 4.0
Amenities: 8.0
I happened to visit Avantgarde in 2010 (then it was called Vogue Avantgarde). According to the rating and reviews, the hotel was in excellent positions (the second year after opening), plus I also bribed the view of the hall, which was very similar to the hall of another hotel that I had visited earlier. Go. We were at the hotel at about 12 o’clock, we were settled almost immediately, in the evening the Fabrika group performed on the open area and almost everything normal ended there...
The lack of staff was immediately noticeable in the restaurant, the waiters were rushing about like mad and still there was clearly not enough of them, it became clear the next day in terms of nutrition. while we were at the hotel. Those. no cooking variation, not even fries – french fries are the only option. As one of the sellers of the store in the hotel itself explained, in the year of opening there were 3 times more attendants than in the year of our arrival. This problem was encountered in a couple of hotels on subsequent trips, it is not clear whether this is a hotel policy in order to save money or simply a lack of hired workers. In the room, from the bath-shower water constantly flowed onto the floor and this problem was not eliminated, although it was pointed out at the reception.
The right half of the beach was not prepared for swimming - there were huge cobblestones at the bottom, it is not clear why sunbeds were placed on this half at all, the beach was normal to the left of the pier. I hope that over the past years they have cleared the bottom... The route from Antalya runs along almost the entire territory of the hotel, but it was successfully “muffled” by hidden speakers from which the crackling of crickets constantly sounded (in principle, they did not pay attention to this after a while).

The playground is small, however, the kids had enough, especially live access to the peacock, chickens, who freely walked around the hotel (not all of course, next to their enclosures)
I hope since that time the hotel has still made changes in the service, because. a lot of money has obviously been invested in the design of the hotel and it looks like 5 stars, but the service leaves a residue.
Translated automatically from Russian. View original