Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
4.0
I have been waiting for this moment when I return home and finally pour out my soul about our "unforgettable" holiday. We haven’t had this yet for sure (and on my account this is the third Turkey, four Egypts, Europe, the USA, there is something to compare with), I have never seen such a shameful hotel. Why did we go here, read the reviews? I read it, I didn’t want to go, but my husband had a shortage of days on his passport, while they made a new passport, the hotel where we wanted to fly was already on the foot. And 2 days before departure (the dates just coincided with the holidays in schools), everything was on the foot, absolutely all normal hotels. I was afraid to delay my vacation, as the rainy season may begin in the second half of October. We decided to take a chance and agree to Avangard Luxury Resort (luxury resort here sounds like a mockery).
Total. We (me, husband, girls 6 and 4 years old, girl 1.5 years old infant) booked 12 nights for 2565 euros. In fact, we were 11 days old, since we were brought at 9 o'clock in the evening, and picked up from the hotel at 3 o'clock in the morning or in the morning. IMHO, for this amount we could count on a normal room and good food. But not here. I give details)) Do not believe that this is possible? See photo.
1. Check-in and room
We were given a room on the ground floor above the roof of the spa center #2039. With a view of this roof where bottles and cigarette butts were never put away. It was already late in the evening, we did not change the room, and there was nothing for it, people offered money, but they were refused, the hotel was packed. In the morning it turned out that the door to the balcony did not close, the lock was broken (well, who would go there, except for vacationers from neighboring rooms), the sink and shower were moldy, the sheet on the bed consisted of two small sheets (the big one was not visible), the mattress was old and sagging, you can feel the springs on your sides, you’ve only seen furniture in the last 10 years, on the bedside table there is a black burnt spot the size of an apple, a tiny closet, obviously not for 5 people, etc. etc. And in general it’s disgusting and disgusting. And plus everything until 23.00 the music was screaming wildly at the disco, where almost no one was dancing, even closing the door to the balcony did not help. Sleep is unreal! And what songs - "you kiss me everywhere, I'm already 18" do you remember everything?
I went to the reception in the morning, I say, I'll pay extra, give me a normal number. They tell me there is only one, with a sea view, but there is a balcony in the corner of the building, directly adjacent to the neighboring balcony. We thought about how the music would beat there, into the inner corner, there was nowhere for the sound to dissipate, and refused. Moreover, the room is a little bigger, but not much better, everything is old and moldy.
I also asked about the view of the trash can from our window, they told me that it’s normal for a Junior room))))) Such a Garbage View)))) Garbage View))) Of course, no one was sent to clean the roof.
When a metal round thing sank in my bathroom on the drain of the water, and the water stopped flowing, I called the staff. They twisted for a minute, realized that everything was rotten there, and just pulled it out, revealing a view of the black and rotten water drain. Realizing that the number would not be changed, I cut off a piece of a plastic bottle, folded it in half and slipped it under the piece of iron - and voila! The water began to drain)) Life hack))) write it down, it will come in handy)))
2. Room cleaning
It was like she was. But at the level of the hotel itself. They changed the sheets, often tattered, did not spare the towels, threw out the garbage, swept the main sand. Everything. With or without dollars, it doesn't matter. Nobody ever washed the floors, the sink and the mirror, too, they didn’t go to the balcony at all, a smeared large insect showed off on the tile, they didn’t notice mold in principle.
3. Nutrition
If you are a lover of chicken, turkey and pasta, you have where to roam. There are 10 types of them every lunch and dinner. We don't eat them. Beef was not always, and only in the form of goulash. By the way, these kulibins thought of cutting the chicken fillet in the form of chops, stewing in soy sauce and trying to pass it off as meat. Looks really really believable. The lamb was a couple of times in the form of cutlets with cartilage (as they say, everything goes into business - ear, throat, nose, boobs, pussy, tail)) There were vegetables, but it’s better to take them separately, stale greens come across in salads. Fruits are very modest: apples, pears, plums, grapes, tasteless melons and watermelons, oranges, tangerines. No frills. And they need to be washed.
Fish is a separate sadness. The first 3 days there was only mackerel, I already thought that it would be the only one, several times tuna and small dorado (signed as a bream), and some other bony dirty trick. Tuna and dorado were not particularly tasty, but against the background of the rest they were the best. Sweet - like in Egypt 4 ****, if you have been there, you will immediately understand what I mean. Everything is cheap and tasteless - vegetable cream cakes, mousses, desserts with semolina. This is despite the fact that in past Turkish hotels I was dizzy from a sweet table, everything was so beautiful and tasty.
This was our total disappointment. In the last two hotels in Turkey, the food was just wonderful, we were sure that it was like that everywhere here. It turns out there are exceptions.
But this was not enough for fate. On the 5th day I got poisoned. Didn't sleep all night. Then for half a day she could not get out of bed, she left only a day later in the evening. No comment.
4. Restaurant
Children's chairs are covered with cling film, like they were washed, and they are all in leftovers, crumbs, pasta... Fu, fu and fu.
Carts that bring food of such a kind that you can’t understand whether they are for food or for slops.
They tried to build me on the fact that I put too many oranges in the stroller (we took them to the beach, since we don’t eat fast food). They said that you can 1 orange per person.
And of course, all tables, chairs and sofas are stained, obviously.
5. Service
Here you can write a lot. In short, put everything on everything.
At the reception, out of 5 hours, only one is right.
When asked to wake me up at night before departure, they answered me “it’s better to set the alarm yourself, we don’t guarantee that we can get through”))))))))))) This is a quote))) how they talk)))
Lunch box turned out to be 2 bowls left over from the evening, with cucumbers and tomatoes, which, apparently, had to be put into their box with their hands, since there were no spoons and tongs. And it's all!!!!!! ! In general, everything!
I have written about chickens before. They shit not only in the restaurant, but everywhere. And even near the pool. And they don't remove it. Near the relaxation pool, not only chicken droppings, but everything is strewn with small fragments from broken glasses.
Garbage pots are never washed. They are of the worst kind.
The sun loungers are never washed. Most in bird droppings.
Towels are old and tattered.
On the last day, I forgot my sunglasses on the sun lounger, no one gave them to me at the reception, they have sunk into oblivion.
6. Beach
The main beach is just tin, a lot of people. Swimming - only in corals, the stones are sharp. We went to the far beach to the water park, where you can go into the water, there are not many people. The water is warm and the mountains are beautiful. But this is not the merit of the hotel. This is a merit of the nature of Turkey, Vanguard could not spoil it, except perhaps with dirty sun loungers and pots.
7. Territory
It is quite large and beautiful, although it is much better in last year's Likje Golf. Everything is in comparison.
8. Animation
Sad. Sad children's disco, and very loud, just deafening. Boring shows for adults (there were 2 times), dubious zumba every 3 days. We wanted to shoot archery with our daughter (it says that it takes place at 10:30), we caught an animator on the way. She said there was no more archery. In what sense is it not? Ended? )))) The end of the season, no longer — was the answer. And this is with a full hotel. Apparently, the bastard had to go 300 meters and entertain us.
But, I'm sure it's these young ladies from animation and guest relation who write 90% of good reviews about the hotel. Their work is like this. They create disposable accounts for 1 review and praise the hotel and excellent animation, Zhenya, Natasha, etc. at the same time))))) Check for yourself. 9 out of 10 good reviews are from empty accounts.
Who are these people who write "who wants to rest, he will rest"? So I could reason in my poor student youth, when I lived in trailers with beds and a summer shower on the street on the Sea of u200bu200bAzov. And if you pay 2500 euros, then you want to hope that you will not be poisoned, for clean towels, for a clean pool without mold on the drain grates, for a room without garbage under the window. And I'm talking about the standard, but there are people who pay 3-5 thousand euros for family rooms and villas to go and eat in the same dining room, it is the same for everyone, like the pool. I understand that there are inexpensive 3 * hotels, for example, where they are poor, but at least clean. There should not be such dirt and unsanitary conditions in a hotel. All three of my children had a fever on the third day, it lasted for a day, go ahead, know what it was, maybe some kind of infection.
Well, it's enough. Crap hotel and the same chickens. Tour operators, selling tours here - do not respect yourself! Boycott him, don't disgrace yourself! That's all.
Total. We (me, husband, girls 6 and 4 years old, girl 1.5 years old infant) booked 12 nights for 2565 euros. In fact, we were 11 days old, since we were brought at 9 o'clock in the evening, and picked up from the hotel at 3 o'clock in the morning or in the morning. IMHO, for this amount we could count on a normal room and good food. But not here. I give details)) Do not believe that this is possible? See photo.
1. Check-in and room
We were given a room on the ground floor above the roof of the spa center #2039. With a view of this roof where bottles and cigarette butts were never put away. It was already late in the evening, we did not change the room, and there was nothing for it, people offered money, but they were refused, the hotel was packed. In the morning it turned out that the door to the balcony did not close, the lock was broken (well, who would go there, except for vacationers from neighboring rooms), the sink and shower were moldy, the sheet on the bed consisted of two small sheets (the big one was not visible), the mattress was old and sagging, you can feel the springs on your sides, you’ve only seen furniture in the last 10 years, on the bedside table there is a black burnt spot the size of an apple, a tiny closet, obviously not for 5 people, etc. etc. And in general it’s disgusting and disgusting. And plus everything until 23.00 the music was screaming wildly at the disco, where almost no one was dancing, even closing the door to the balcony did not help. Sleep is unreal! And what songs - "you kiss me everywhere, I'm already 18" do you remember everything?
I went to the reception in the morning, I say, I'll pay extra, give me a normal number. They tell me there is only one, with a sea view, but there is a balcony in the corner of the building, directly adjacent to the neighboring balcony. We thought about how the music would beat there, into the inner corner, there was nowhere for the sound to dissipate, and refused. Moreover, the room is a little bigger, but not much better, everything is old and moldy.
I also asked about the view of the trash can from our window, they told me that it’s normal for a Junior room))))) Such a Garbage View)))) Garbage View))) Of course, no one was sent to clean the roof.
When a metal round thing sank in my bathroom on the drain of the water, and the water stopped flowing, I called the staff. They twisted for a minute, realized that everything was rotten there, and just pulled it out, revealing a view of the black and rotten water drain. Realizing that the number would not be changed, I cut off a piece of a plastic bottle, folded it in half and slipped it under the piece of iron - and voila! The water began to drain)) Life hack))) write it down, it will come in handy)))
2. Room cleaning
It was like she was. But at the level of the hotel itself. They changed the sheets, often tattered, did not spare the towels, threw out the garbage, swept the main sand. Everything. With or without dollars, it doesn't matter. Nobody ever washed the floors, the sink and the mirror, too, they didn’t go to the balcony at all, a smeared large insect showed off on the tile, they didn’t notice mold in principle.
3. Nutrition
If you are a lover of chicken, turkey and pasta, you have where to roam. There are 10 types of them every lunch and dinner. We don't eat them. Beef was not always, and only in the form of goulash. By the way, these kulibins thought of cutting the chicken fillet in the form of chops, stewing in soy sauce and trying to pass it off as meat. Looks really really believable. The lamb was a couple of times in the form of cutlets with cartilage (as they say, everything goes into business - ear, throat, nose, boobs, pussy, tail)) There were vegetables, but it’s better to take them separately, stale greens come across in salads. Fruits are very modest: apples, pears, plums, grapes, tasteless melons and watermelons, oranges, tangerines. No frills. And they need to be washed.
Fish is a separate sadness. The first 3 days there was only mackerel, I already thought that it would be the only one, several times tuna and small dorado (signed as a bream), and some other bony dirty trick. Tuna and dorado were not particularly tasty, but against the background of the rest they were the best. Sweet - like in Egypt 4 ****, if you have been there, you will immediately understand what I mean. Everything is cheap and tasteless - vegetable cream cakes, mousses, desserts with semolina. This is despite the fact that in past Turkish hotels I was dizzy from a sweet table, everything was so beautiful and tasty.
This was our total disappointment. In the last two hotels in Turkey, the food was just wonderful, we were sure that it was like that everywhere here. It turns out there are exceptions.
But this was not enough for fate. On the 5th day I got poisoned. Didn't sleep all night. Then for half a day she could not get out of bed, she left only a day later in the evening. No comment.
4. Restaurant
Children's chairs are covered with cling film, like they were washed, and they are all in leftovers, crumbs, pasta... Fu, fu and fu.
Carts that bring food of such a kind that you can’t understand whether they are for food or for slops.
They tried to build me on the fact that I put too many oranges in the stroller (we took them to the beach, since we don’t eat fast food). They said that you can 1 orange per person.
And of course, all tables, chairs and sofas are stained, obviously.
5. Service
Here you can write a lot. In short, put everything on everything.
At the reception, out of 5 hours, only one is right.
When asked to wake me up at night before departure, they answered me “it’s better to set the alarm yourself, we don’t guarantee that we can get through”))))))))))) This is a quote))) how they talk)))
Lunch box turned out to be 2 bowls left over from the evening, with cucumbers and tomatoes, which, apparently, had to be put into their box with their hands, since there were no spoons and tongs. And it's all!!!!!! ! In general, everything!
I have written about chickens before. They shit not only in the restaurant, but everywhere. And even near the pool. And they don't remove it. Near the relaxation pool, not only chicken droppings, but everything is strewn with small fragments from broken glasses.
Garbage pots are never washed. They are of the worst kind.
The sun loungers are never washed. Most in bird droppings.
Towels are old and tattered.
On the last day, I forgot my sunglasses on the sun lounger, no one gave them to me at the reception, they have sunk into oblivion.
6. Beach
The main beach is just tin, a lot of people. Swimming - only in corals, the stones are sharp. We went to the far beach to the water park, where you can go into the water, there are not many people. The water is warm and the mountains are beautiful. But this is not the merit of the hotel. This is a merit of the nature of Turkey, Vanguard could not spoil it, except perhaps with dirty sun loungers and pots.
7. Territory
It is quite large and beautiful, although it is much better in last year's Likje Golf. Everything is in comparison.
8. Animation
Sad. Sad children's disco, and very loud, just deafening. Boring shows for adults (there were 2 times), dubious zumba every 3 days. We wanted to shoot archery with our daughter (it says that it takes place at 10:30), we caught an animator on the way. She said there was no more archery. In what sense is it not? Ended? )))) The end of the season, no longer — was the answer. And this is with a full hotel. Apparently, the bastard had to go 300 meters and entertain us.
But, I'm sure it's these young ladies from animation and guest relation who write 90% of good reviews about the hotel. Their work is like this. They create disposable accounts for 1 review and praise the hotel and excellent animation, Zhenya, Natasha, etc. at the same time))))) Check for yourself. 9 out of 10 good reviews are from empty accounts.
Who are these people who write "who wants to rest, he will rest"? So I could reason in my poor student youth, when I lived in trailers with beds and a summer shower on the street on the Sea of u200bu200bAzov. And if you pay 2500 euros, then you want to hope that you will not be poisoned, for clean towels, for a clean pool without mold on the drain grates, for a room without garbage under the window. And I'm talking about the standard, but there are people who pay 3-5 thousand euros for family rooms and villas to go and eat in the same dining room, it is the same for everyone, like the pool. I understand that there are inexpensive 3 * hotels, for example, where they are poor, but at least clean. There should not be such dirt and unsanitary conditions in a hotel. All three of my children had a fever on the third day, it lasted for a day, go ahead, know what it was, maybe some kind of infection.
Well, it's enough. Crap hotel and the same chickens. Tour operators, selling tours here - do not respect yourself! Boycott him, don't disgrace yourself! That's all.
Translated automatically from Russian. View original
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