Отвратительно Disgusting

In July 2018, a tour was bought at Tokay Hotels, when placing it, it turned out that there were no places in this hotel. Tours to this hotel were sold much more than there were free rooms. So they put us in a hotel that looked like a hotel called the Tuncer Garden Boutique Hotel across the street from Tokay. By the way, none of the travel agencies cooperate with Tuncer Garden, it turned out to be just

"left". Hotel guide Coral Travel Daria Zubik at the meeting promised to deal with this and answer us via Viber the next day after 16:00. Three days later, we asked for an answer, to which we received that our issue was being resolved. We called the hotline, it turned out that the hotel guide did not leave any application for our voucher. Then we allegedly accepted the application and said again to wait for an answer via Viber. A day later there was no answer, we called the hotline again, we were again told that there was no application for our voucher. Coral Travel just dynamized us, treated us indifferently, waiting for us to leave home.

There was absolutely no one to turn to at the Tokay reception, a Russian-speaking girl - an interpreter told us that the owners of the hotel are aware of the situation, they impudently earn money, sell tours much more than there are empty places and populate anywhere. That is, we spent the night in some hotel house (we couldn’t even drink water there), and we went to the Tokay hotel to the dining room, pool and bar. By the way, about the dining room, the food is dumb, the waiters are some guest workers who changed with us every day, they worked without overalls. The dishes are all chipped, broken, coffee and tea are impossible to drink. The same meal every day, consisting of pasta, chicken for lunch and small stinky fish for dinner. From sweets, twice a week in the morning they gave cookies like "Maria". Cheese, no porridge at all. Of the fruits, only watermelon and a couple of times a week a green, tasteless melon. There was no beer in the bar for our entire vacation, only a bottle was charged for 15 lira.
Rest saved, of course, the sun and the sea. A bit sorry for the money given. We do not advise anyone to buy a tour to this hotel, so as not to end up in a situation in which we found ourselves. This is real deception. And Coral Travel, unfortunately, has proven itself from a bad side. We went before through Pegas Touristik and everything was fine.
I enclose photos of the Tuncer Garden hotel room.