We have vacationed in Turkey many times before the pandemic and have always enjoyed our holidays. But we have never encountered such negativity in any country. I decided to warn other vacationers so that their vacation would not be as spoiled as ours. In St. Petersburg, when choosing a tour, we were faced with the fact that all travel agencies want to sell tours only from Pegas, ignoring other tour operators, explaining that you can not fly in Turkey with other tour operators.
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We have vacationed in Turkey many times before the pandemic and have always enjoyed our holidays. But we have never encountered such negativity in any country. I decided to warn other vacationers so that their vacation would not be as spoiled as ours. In St. Petersburg, when choosing a tour, we were faced with the fact that all travel agencies want to sell tours only from Pegas, ignoring other tour operators, explaining that you can not fly in Turkey with other tour operators. And the prices from Pegas SPb LLC are going through the roof! Tour for a week in a 3-star hotel was more expensive than before in 5 stars for 2 weeks! So we paid 76 thousand rubles for this tour for a week in 3-stars! We read the reviews about this hotel and half of them were good and decided to take it. We didn’t know that there were 2 hotels with the same name in Kemer, and this hotel mimics a good hotel and the reviews do not apply to it (we learned about this upon arrival from tourists from Moscow, who also bought into the reviews). And now the story of that "unforgettable" vacation.
As soon as we arrived at the hotel, we heard the heart-rending cries of a girl from Novosibirsk, who screamed that she had paid 100 thousand rubles for a week. for one person, and the hotel has no warm water to wash your hair, dirt and no delicious food and drinks. But none of the staff reacted to her hysteria. After talking, we learned that tourists from Perm for 2 people. paid 48 thousand rubles for 2 weeks of rest. at the Teztur tour operator, tourists from Moscow paid 70 thousand for 2 weeks. Our hair stood on end, as Pegasus SPb profited from us, since it takes longer to fly from Perm. But all the tourists were horrified by the hotel!! ! Terrible dirt in the dining room, the food is meager and tasteless, only soy, no meat. Tea is brewed three times, terrible coffee, beer and wine, no juices, crayfish. Two more scandals were heard from tourists about the dirt! But those were just flowers!
Yes, I also forgot to write that we were not wearing hotel bracelets upon arrival (they just forgot) and we paid for sunbeds on the beach from other hotels for two days, until my husband found out that on our beach (which is a little further) they are free, but needed bracelets.
Since there is a pandemic in the world now, the all-inclusive system has a great reason to save money for hotels: all the food is served by the canteen waiter, except for cheap grass. He must do this in a mask and gloves, but this is not about our hotel. The function of the waiter was not to give a lot of food in one hand and be rude. So every evening all the tourists came ahead of time and at exactly 19.30 ran to the distribution to take a turn, otherwise a piece of chicken liver or offal would not be enough (earlier it was impossible even to take a plate for a minute) By the way, there were not enough tables either, so they came ahead of time to occupy the tables! And so it all happened at breakfast, when I was alone at the distribution (no queue), and my husband took plates and cutlery at a distance. I look, the waiter looks at me with some impudence (I also paid attention in my soul to his not kind look). I ask me to put two types of cheese and two types of olives. He put the cheese in, and then he takes a large handful of butter in sachets and throws it on my plate on my food. Sort of like "get it! " I’ll scream at the whole dining room from such rudeness that I paid such a huge amount of money to be so rude to me! I remembered that even earlier this waiter put an unpeeled egg right into my porridge, all the time he raises a plate of food so high that you would reach for it. It was such an attitude that somewhere in Africa they give me free humanitarian aid and mock at the needy. And it's for our money! Then the manager of the canteen ran up and began to remark to me: “What are you shouting for? ” I explained everything to him. But he did not say anything to the waiter, he offered to translate my story to the senior manager. I told him everything. He listened and said nothing. I thought this waiter was going to be fired, but no such luck.
In general, we wrote a complaint to Pegas through the hotel manager, asking to be transferred to another hotel. But they didn't answer for three days. But apparently they still contacted our hotel, at least the managers of the dining room began to apologize - adult men, but not this 17-year-old waiter, he refused to do this. In the dining room, apparently due to our complaint in the evening, one crushed fried fish, and once chicken wings. Already, when there were 3 days left until the end of our weekly vacation, Pegas offered us to move to another hotel, which is located far from the sea and also not very serviceable. We have already refused to go anywhere.
And this waiter quit the day before we left. Apparently he didn't want to work.
Output:
1) After the pandemic in Turkey, there are almost no tourists from Europe (Germans, British, etc. ), only Russians, Ukrainians and Belarusians. And the service has become such a low level, below the plinth. We apparently do not deserve a different attitude in their understanding. German tourists and their tour operators disciplined the Turks. Our tour operators do not protect our rights. They just got pissed off!!!
2) The hotel does not care about its reputation at all. Apparently it changes its name every year. So be careful if you don't want to spoil your holiday! Next year it will change its name, perhaps again hiding under the name of a good hotel.
3) Do not buy tours from Pegasus! You will pay 2-3 times more money than this hotel is actually worth. They decided to impudently make money on the fact that the Russians are essentially not allowed anywhere, in the Crimea and Sochi there is a flood. There is no choice, they will pay any money, even for a barn! How can you work with such hotels? How can you profit from tourists like that? I want to note that the Ukrainians all rested in 4 and 5 star hotels. And these were the simplest people. That is, for them, the price of tours was quite small, affordable for everyone, and they did not have to stoop to such "garbage heaps", since their tour operators do not shamelessly profit from tourists!
As soon as we arrived at the hotel, we heard the heart-rending cries of a girl from Novosibirsk, who screamed that she had paid 100 thousand rubles for a week. for one person, and the hotel has no warm water to wash your hair, dirt and no delicious food and drinks. But none of the staff reacted to her hysteria. After talking, we learned that tourists from Perm for 2 people. paid 48 thousand rubles for 2 weeks of rest. at the Teztur tour operator, tourists from Moscow paid 70 thousand for 2 weeks. Our hair stood on end, as Pegasus SPb profited from us, since it takes longer to fly from Perm. But all the tourists were horrified by the hotel!! ! Terrible dirt in the dining room, the food is meager and tasteless, only soy, no meat. Tea is brewed three times, terrible coffee, beer and wine, no juices, crayfish. Two more scandals were heard from tourists about the dirt! But those were just flowers!
Yes, I also forgot to write that we were not wearing hotel bracelets upon arrival (they just forgot) and we paid for sunbeds on the beach from other hotels for two days, until my husband found out that on our beach (which is a little further) they are free, but needed bracelets.
Since there is a pandemic in the world now, the all-inclusive system has a great reason to save money for hotels: all the food is served by the canteen waiter, except for cheap grass. He must do this in a mask and gloves, but this is not about our hotel. The function of the waiter was not to give a lot of food in one hand and be rude. So every evening all the tourists came ahead of time and at exactly 19.30 ran to the distribution to take a turn, otherwise a piece of chicken liver or offal would not be enough (earlier it was impossible even to take a plate for a minute) By the way, there were not enough tables either, so they came ahead of time to occupy the tables! And so it all happened at breakfast, when I was alone at the distribution (no queue), and my husband took plates and cutlery at a distance. I look, the waiter looks at me with some impudence (I also paid attention in my soul to his not kind look). I ask me to put two types of cheese and two types of olives. He put the cheese in, and then he takes a large handful of butter in sachets and throws it on my plate on my food. Sort of like "get it! " I’ll scream at the whole dining room from such rudeness that I paid such a huge amount of money to be so rude to me! I remembered that even earlier this waiter put an unpeeled egg right into my porridge, all the time he raises a plate of food so high that you would reach for it. It was such an attitude that somewhere in Africa they give me free humanitarian aid and mock at the needy. And it's for our money! Then the manager of the canteen ran up and began to remark to me: “What are you shouting for? ” I explained everything to him. But he did not say anything to the waiter, he offered to translate my story to the senior manager. I told him everything. He listened and said nothing. I thought this waiter was going to be fired, but no such luck.
In general, we wrote a complaint to Pegas through the hotel manager, asking to be transferred to another hotel. But they didn't answer for three days. But apparently they still contacted our hotel, at least the managers of the dining room began to apologize - adult men, but not this 17-year-old waiter, he refused to do this. In the dining room, apparently due to our complaint in the evening, one crushed fried fish, and once chicken wings. Already, when there were 3 days left until the end of our weekly vacation, Pegas offered us to move to another hotel, which is located far from the sea and also not very serviceable. We have already refused to go anywhere.
And this waiter quit the day before we left. Apparently he didn't want to work.
Output:
1) After the pandemic in Turkey, there are almost no tourists from Europe (Germans, British, etc. ), only Russians, Ukrainians and Belarusians. And the service has become such a low level, below the plinth. We apparently do not deserve a different attitude in their understanding. German tourists and their tour operators disciplined the Turks. Our tour operators do not protect our rights. They just got pissed off!!!
2) The hotel does not care about its reputation at all. Apparently it changes its name every year. So be careful if you don't want to spoil your holiday! Next year it will change its name, perhaps again hiding under the name of a good hotel.
3) Do not buy tours from Pegasus! You will pay 2-3 times more money than this hotel is actually worth. They decided to impudently make money on the fact that the Russians are essentially not allowed anywhere, in the Crimea and Sochi there is a flood. There is no choice, they will pay any money, even for a barn! How can you work with such hotels? How can you profit from tourists like that? I want to note that the Ukrainians all rested in 4 and 5 star hotels. And these were the simplest people. That is, for them, the price of tours was quite small, affordable for everyone, and they did not have to stoop to such "garbage heaps", since their tour operators do not shamelessly profit from tourists!
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The room was clean, the towels were clean, but with indelible stains. Condor is working. The showers need upgrading. Dinner came half an hour before the end and ate to the ears. One side dish, one meat, many vegetables. We even tried watermelon. For breakfast there were different cereals and balls (tasteless).
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The room was clean, the towels were clean, but with indelible stains. Condor is working. The showers need upgrading. Dinner came half an hour before the end and ate to the ears. One side dish, one meat, many vegetables. We even tried watermelon. For breakfast there were different cereals and balls (tasteless). I liked the omelette. Do not take coffee, namely latte. And soda, juices, water are all fine. Wine is average. Close to the beach, relatively few people. Near the center. A bunch of shops that feed Turkish delight and delicious tea. Wifi only at reception. Mountain View.
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THE MOST HONEST REVIEW OF 2021. Hello! Rested with a girlfriend this year from 27.08-03.09. 2021 I will describe everything briefly. 1) Our flight was NIGHT, so when you check into this hotel, do not count on the fact that you will be FEED! We had to look hungry at night for the first nearby cafe. 2) The room itself is CLEAN but small.
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THE MOST HONEST REVIEW OF 2021.
Hello! Rested with a girlfriend this year from 27.08-03.09. 2021
I will describe everything briefly.
1) Our flight was NIGHT, so when you check into this hotel, do not count on the fact that you will be FEED! We had to look hungry at night for the first nearby cafe.
2) The room itself is CLEAN but small. You can't hear your neighbors, you sleep well. Cleaning was 2 p. for 6 days.
3) POWER G...WNO! Sorry for the expression. Soy sausages from which then heartburn, it's terrible. Plasticine nuggets, because they still manage to make SALADS out of them for dinner! It's better not to eat there at all. There was no meat, there were no cutlets, not even pasta, there was only one choice for tea, these were small incomprehensible round cakes that you couldn’t take in your mouth. Of the fruits, only WATERMELON and PLUM. The cooks and waiters were without masks and gloves, they put everything on us, their clothes were dirty. COMPLETE UNSANITATION.
4) SEA. Walk 15 minutes to it. There is no beach from the hotel.
The beach is a bit dirty to be honest, we went to the Moonlight Park and paid $5 for a sunbed and felt human.
5) Huge + is the location of the hotel. Directly 10 minutes from the center, 10 minutes from the club.
6) WIFI was only at the reception and in the dining room. And yes, it's FREE.
Hello! Rested with a girlfriend this year from 27.08-03.09. 2021
I will describe everything briefly.
1) Our flight was NIGHT, so when you check into this hotel, do not count on the fact that you will be FEED! We had to look hungry at night for the first nearby cafe.
2) The room itself is CLEAN but small. You can't hear your neighbors, you sleep well. Cleaning was 2 p. for 6 days.
3) POWER G...WNO! Sorry for the expression. Soy sausages from which then heartburn, it's terrible. Plasticine nuggets, because they still manage to make SALADS out of them for dinner! It's better not to eat there at all. There was no meat, there were no cutlets, not even pasta, there was only one choice for tea, these were small incomprehensible round cakes that you couldn’t take in your mouth. Of the fruits, only WATERMELON and PLUM. The cooks and waiters were without masks and gloves, they put everything on us, their clothes were dirty. COMPLETE UNSANITATION.
4) SEA. Walk 15 minutes to it. There is no beach from the hotel.
The beach is a bit dirty to be honest, we went to the Moonlight Park and paid $5 for a sunbed and felt human.
5) Huge + is the location of the hotel. Directly 10 minutes from the center, 10 minutes from the club.
6) WIFI was only at the reception and in the dining room. And yes, it's FREE.
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Generally speaking: the hotel corresponds to its price. We knew that the hotel is 3 * and did not expect anything special from it. Yes, there is practically no service, there was no cleaning in the room for a week, the food is just 3 * and pulls (but in this hotel they at least gave chicken or fish for dinner, in others I know that only soy).
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Generally speaking: the hotel corresponds to its price.
We knew that the hotel is 3 * and did not expect anything special from it. Yes, there is practically no service, there was no cleaning in the room for a week, the food is just 3 * and pulls (but in this hotel they at least gave chicken or fish for dinner, in others I know that only soy). We were ready for this, because we expected only to spend the night in a hotel, and during the day to go to all the sights. Actually, the package tour was much cheaper than if you yourself bought tickets and booked hotels in different cities.
The rooms are small, it was even difficult for two. On the beach of the hotel have never been, they say far away.
We only spent the night at the hotel. We only went to the restaurant for dinner.
The rest of the time we traveled to other cities (we rented a car) and on excursions.
It makes no sense to compare with 5 * hotels and evaluate the service, rooms and food. We traveled to travel. And if you want relaxation and all inclusive, you need to consider that the cost should be like min 2 times higher than here.
We knew that the hotel is 3 * and did not expect anything special from it. Yes, there is practically no service, there was no cleaning in the room for a week, the food is just 3 * and pulls (but in this hotel they at least gave chicken or fish for dinner, in others I know that only soy). We were ready for this, because we expected only to spend the night in a hotel, and during the day to go to all the sights. Actually, the package tour was much cheaper than if you yourself bought tickets and booked hotels in different cities.
The rooms are small, it was even difficult for two. On the beach of the hotel have never been, they say far away.
We only spent the night at the hotel. We only went to the restaurant for dinner.
The rest of the time we traveled to other cities (we rented a car) and on excursions.
It makes no sense to compare with 5 * hotels and evaluate the service, rooms and food. We traveled to travel. And if you want relaxation and all inclusive, you need to consider that the cost should be like min 2 times higher than here.
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We were also in this hotel. I fully support the previous review, only we arrived on June 25, a few days earlier. Immediately struck by the dirt around the elevator and the elevator itself. Because there were few people, we were offered 2 rooms to choose from, but there was no refrigerator in it. They said the number will be changed in 2 days, but I asked them to bring us a refrigerator, because.
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We were also in this hotel. I fully support the previous review, only we arrived on June 25, a few days earlier. Immediately struck by the dirt around the elevator and the elevator itself. Because there were few people, we were offered 2 rooms to choose from, but there was no refrigerator in it. They said the number will be changed in 2 days, but I asked them to bring us a refrigerator, because. no longer wanted to move. We had lunch. Yes, for several days there were very few people, they fed normally. The chicken was 2 times, fried fish, for breakfast, as in all 3. In addition to beer (tasty) and wine (vinegar), there is nothing else, we encountered this for the first time. The bar is open from 11am to 9pm.
But soon the hotel was settled and away we go. The chicken has disappeared completely. There weren't even eggs for breakfast, I'm not talking about anything else. Cheese, cucumbers, tomatoes, sausage. The son began to take dry breakfasts. Nuggets for lunch, nuggets for dinner, and so on all days, zucchini, eggplant, salad with tomatoes and cucumbers, etc. One day the bulgur was sour, and not only it. I said, to which they smiled at me and that's it. The day before departure for lunch and dinner was chicken. Joy knew no bounds.
When Lydia cleaned the rooms, everything was ok, but then they took the youth and the cleaning came to naught. But it's still half the trouble. Somehow I go into the shower, and then the voice, louder than we say, from above in the room, the neighbor of the upper floor was also in shock. I have never seen such audibility anywhere, it’s scary to go to the toilet. You look up and see the light of the neighbors, it’s good that at least you can’t see each other. After talking with many, it turned out that when they go to the shower in the room above, water drips on your head. The coffee was still on the stairs.
Wi-fi is free, again, it worked fine in the first days, then I didn’t have it at all, if only a little in the bar. The beach is 10-15 minutes on foot, we went in for 10. The hotel opposite did not work right away, we went there, but from 01.07 they began to prepare it for opening, put sunbeds and had to go to our own. No bus carries, as it was in other years, judging by the reviews. The sea is excellent, but when there was a wind, it was dirty, masks float and various garbage.
To sum up: We are not picky tourists and we understand very well that this is 3, not 4, although some had 4 stars in vouchers. They did not want and did not expect the supernatural, but having paid a lot of money, they did not want it.
But soon the hotel was settled and away we go. The chicken has disappeared completely. There weren't even eggs for breakfast, I'm not talking about anything else. Cheese, cucumbers, tomatoes, sausage. The son began to take dry breakfasts. Nuggets for lunch, nuggets for dinner, and so on all days, zucchini, eggplant, salad with tomatoes and cucumbers, etc. One day the bulgur was sour, and not only it. I said, to which they smiled at me and that's it. The day before departure for lunch and dinner was chicken. Joy knew no bounds.
When Lydia cleaned the rooms, everything was ok, but then they took the youth and the cleaning came to naught. But it's still half the trouble. Somehow I go into the shower, and then the voice, louder than we say, from above in the room, the neighbor of the upper floor was also in shock. I have never seen such audibility anywhere, it’s scary to go to the toilet. You look up and see the light of the neighbors, it’s good that at least you can’t see each other. After talking with many, it turned out that when they go to the shower in the room above, water drips on your head. The coffee was still on the stairs.
Wi-fi is free, again, it worked fine in the first days, then I didn’t have it at all, if only a little in the bar. The beach is 10-15 minutes on foot, we went in for 10. The hotel opposite did not work right away, we went there, but from 01.07 they began to prepare it for opening, put sunbeds and had to go to our own. No bus carries, as it was in other years, judging by the reviews. The sea is excellent, but when there was a wind, it was dirty, masks float and various garbage.
To sum up: We are not picky tourists and we understand very well that this is 3, not 4, although some had 4 stars in vouchers. They did not want and did not expect the supernatural, but having paid a lot of money, they did not want it.
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• traveled 3 years ago
Dirt, huge cockroaches, tap water, disgusting food, nasty hosts! Stayed in July 2021. The kitchen is disgusting! For breakfast, lunch and dinner, nagens. Only this is not breaded chicken, but breaded soy wool. On the salad, lemon balm branches, apparently, to create a fullness on the table. The principle “who managed to eat it” works if you are a little late, you will chew a loaf.
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Dirt, huge cockroaches, tap water, disgusting food, nasty hosts!
Stayed in July 2021.
The kitchen is disgusting!
For breakfast, lunch and dinner, nagens. Only this is not breaded chicken, but breaded soy wool. On the salad, lemon balm branches, apparently, to create a fullness on the table. The principle “who managed to eat it” works if you are a little late, you will chew a loaf. We are bringing the baby to feed. At all!
Water is poured into bottles from the tap, we have witnessed this action more than once!
Dirt! Dirty everything! Starting from the entrance to the hotel, ending with the rooms. By the way, the rooms are a little cleaner than anywhere else. Spilled puddles of sticky coffee on the stairs were at check-in and remained at our check-out.
Our child looked at huge dead cockroaches by the pool with pleasure on the way to the canteen. The staff saw how we look at them, but for all the time no one cleaned them. Let's call it animation.
After my letter to the hotel account with photos of dirt in the elevator and in the canteen, the owners made a scandal “they don’t like it, go to another hotel! ”
True, when the floor of the hotel was connected to the scandal with claims, they quickly merged. True, it is not clear if they considered themselves right, why they wiped the dirt in the elevator, took out the hundred-year-old garbage, and even washed the floor in the canteen. True cockroaches remained))
The beach is 20-25 minutes walk. Killed, no internet, broken beds and dirt. We went to pay. To the right of the hotel. It feels like all civilization and service ended at this hotel.
The sea and Kemer are beautiful, but this has nothing to do with the hotel!
Stayed in July 2021.
The kitchen is disgusting!
For breakfast, lunch and dinner, nagens. Only this is not breaded chicken, but breaded soy wool. On the salad, lemon balm branches, apparently, to create a fullness on the table. The principle “who managed to eat it” works if you are a little late, you will chew a loaf. We are bringing the baby to feed. At all!
Water is poured into bottles from the tap, we have witnessed this action more than once!
Dirt! Dirty everything! Starting from the entrance to the hotel, ending with the rooms. By the way, the rooms are a little cleaner than anywhere else. Spilled puddles of sticky coffee on the stairs were at check-in and remained at our check-out.
Our child looked at huge dead cockroaches by the pool with pleasure on the way to the canteen. The staff saw how we look at them, but for all the time no one cleaned them. Let's call it animation.
After my letter to the hotel account with photos of dirt in the elevator and in the canteen, the owners made a scandal “they don’t like it, go to another hotel! ”
True, when the floor of the hotel was connected to the scandal with claims, they quickly merged. True, it is not clear if they considered themselves right, why they wiped the dirt in the elevator, took out the hundred-year-old garbage, and even washed the floor in the canteen. True cockroaches remained))
The beach is 20-25 minutes walk. Killed, no internet, broken beds and dirt. We went to pay. To the right of the hotel. It feels like all civilization and service ended at this hotel.
The sea and Kemer are beautiful, but this has nothing to do with the hotel!
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I decided to write a review about the hotel so that tourists know where they get. A ticket was bought to the hotel from 14.07. 21-18.07. 21 We read the reviews, knew where we were going - a more or less stable Turkish trio. Club Park Marina Hotel 3* exceeded all expectations in terms of the negative aspects of the stay at the hotel.
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I decided to write a review about the hotel so that tourists know where they get.
A ticket was bought to the hotel from 14.07. 21-18.07. 21 We read the reviews, knew where we were going - a more or less stable Turkish trio.
Club Park Marina Hotel 3* exceeded all expectations in terms of the negative aspects of the stay at the hotel.
I'll start with accommodation. We arrived at the hotel at 7 pm, there was no one at the reception. We stood for about ten minutes, waited for the employees, then went to look for at least someone for registration. It turns out that they had dinner, and this is more important than the guests who arrived.
The bartender set us up. He gave the keys to the room, scanned the passports and again ran behind the bar.
Went up to the room - one bed. The voucher has a note: two separate beds. We return the keys to the counter, then the manager came up (apparently), gives the key to another room, we rise - we meet the floor strewn with broken glass + a running tap in the toilet + hair on the sink from someone's shaving. We return with a question about cleaning the room. We were pretty tired after flights and a long transfer, we think - they will clean up and we will call in, it was not there. The manager got up with us, swept the fragments under the bed with his foot, opened the water in the sink, spilled all over, freaked out and went to the reception. We follow him - staying in this room is not an option.
Gives the key to the third room with the words "there are no other rooms in the hotel. " Number got 103, this is with a balcony to the parking lot. I must say right away that there was silence from the street, which cannot be said about the soundproofing between the rooms on the side and above. No soundproofing in the rooms. You can hear everything and everyone, get ready to participate in all the physiological processes of your neighbors.
The room has dirty beds, that's just dirty after past guests. Here I barked... He agreed that the linen had not been changed, and the room itself had not been cleaned, but brought clean sheets and towels. We installed and changed everything ourselves. There was a deep puddle on the floor in the bathroom with the smell of sewerage - the drain worked every other time. We threw dirty towels there and thus demarcated the space. Refrigerator didn't work, TV didn't turn on. The air conditioner was cold in one mode of blowing exactly to bed. Inside the air conditioner, the blades were broken so that the flow of icy air could be redirected, apparently many had already tried to do this before us.
Having finished the epic with the settlement, we go up for dinner and understand that we were late. Less than an hour has passed since the start of dinner - the distribution tables are empty. Experienced guests of the hotel shook their heads sympathetically, they say, you need to come to the beginning and have time to fill the plates.
What immediately caught my eye was the lack of any action regarding cleanliness and hygiene. They don’t even think about “antique events” at the hotel) The hotel guide from Pegasus himself asked to write a complaint about the hotel to the Turkish Ministry of Tourism, complain about this hotel. Here is such a strange relationship between TO and the hotel.
You can talk about food for a long time, if it were there.
We were able to stay there only 1 night and a day and a half, after which we left for another hotel to rest.
In Club Park Marina Hotel 3 * there is a constant struggle with flies and other flying evil spirits for food. Tables are not cleaned, cutlery is not washed properly. Dishes with multiple chips and cracks. Sticky dirt on the tables and ashes from cigarette butts.
The food itself leaves much to be desired. . . weathered salads (grass), sour cucumbers and sour tomatoes. It is better not to take ready-made dishes (cold) at all, what is mixed there is not clear.
There are practically no hot dishes. An exception is porridge of an incomprehensible consistency and composition for breakfast. Lunch is a mash-up of chicken and vegetables, usually generously flavored with pepper. For dinner - fried chicken with the same vegetables or french fries.
Employees impose portions themselves, and they impose one spoon each, saving for themselves. We lingered on the first day after lunch in this dining room, and saw how the hotel staff greedily pounced on the leftover food after the guests.
At breakfast, we were saved by stocks of bread) they cut fresh loaves themselves in unlimited quantities, and smeared them with sweet syrups, because it was not possible to determine the taste of jam. THEY ALL HAVE THE SAME TASTE - sweet. Alcohol is disgusting. . .
The beer is slightly sour, the men swore loudly and demanded to pour it into glassware, and not into disposable glasses. I can’t say anything about the wine, but according to the impressions of the neighbors on the table - “shmurdyak is poured from barrels”.
There is no food for children.
In the morning, people complained about "sick stomachs", they ran for strong tea.
Pool with muddy water did not cause any desire to even look in his direction. And the music, screaming until 22:00 Morgenshtersh, something from a similar repertoire started from 9 in the morning in the column by the pool - this is hotel animation.
Against the backdrop of carelessness, dirt and inattention to the problems of guests, I liked the employee of the hotel hammam. Polite enough, unobtrusive, shook his head crushingly, agreeing with the complaints of the hotel guests. I can’t say anything about the hammam - we didn’t go.
Internet only at the reception. I won’t say anything about the speed of work, etc. , we fly with a mobile phone. People sat with periodic foul language - "did not pull. "
The road to the sea takes all 15 minutes, and the distance is not less than an even kilometer. We realized this after we moved to another hotel, and there were still a good hundred meters to the Club Park Marina Hotel beach.
There is not much around the hotel. Parking lot and wasteland.
Walk from the hotel about 10 minutes to the center and all the shopping along the beach street, also on Thursday comes the local clothing market.
Brief conclusion.
I strongly do not recommend Club Park Marina Hotel for families with children of all ages.
I strongly do not advise Club Park Marina Hotel for those who come across the sea within walking distance.
I strongly do not advise Club Park Marina Hotel for those who come for Turkish food abundance.
You can use the hotel to buy a “flight as the cheapest tour option” and stay in another hotel, as we did.
A ticket was bought to the hotel from 14.07. 21-18.07. 21 We read the reviews, knew where we were going - a more or less stable Turkish trio.
Club Park Marina Hotel 3* exceeded all expectations in terms of the negative aspects of the stay at the hotel.
I'll start with accommodation. We arrived at the hotel at 7 pm, there was no one at the reception. We stood for about ten minutes, waited for the employees, then went to look for at least someone for registration. It turns out that they had dinner, and this is more important than the guests who arrived.
The bartender set us up. He gave the keys to the room, scanned the passports and again ran behind the bar.
Went up to the room - one bed. The voucher has a note: two separate beds. We return the keys to the counter, then the manager came up (apparently), gives the key to another room, we rise - we meet the floor strewn with broken glass + a running tap in the toilet + hair on the sink from someone's shaving. We return with a question about cleaning the room. We were pretty tired after flights and a long transfer, we think - they will clean up and we will call in, it was not there. The manager got up with us, swept the fragments under the bed with his foot, opened the water in the sink, spilled all over, freaked out and went to the reception. We follow him - staying in this room is not an option.
Gives the key to the third room with the words "there are no other rooms in the hotel. " Number got 103, this is with a balcony to the parking lot. I must say right away that there was silence from the street, which cannot be said about the soundproofing between the rooms on the side and above. No soundproofing in the rooms. You can hear everything and everyone, get ready to participate in all the physiological processes of your neighbors.
The room has dirty beds, that's just dirty after past guests. Here I barked... He agreed that the linen had not been changed, and the room itself had not been cleaned, but brought clean sheets and towels. We installed and changed everything ourselves. There was a deep puddle on the floor in the bathroom with the smell of sewerage - the drain worked every other time. We threw dirty towels there and thus demarcated the space. Refrigerator didn't work, TV didn't turn on. The air conditioner was cold in one mode of blowing exactly to bed. Inside the air conditioner, the blades were broken so that the flow of icy air could be redirected, apparently many had already tried to do this before us.
Having finished the epic with the settlement, we go up for dinner and understand that we were late. Less than an hour has passed since the start of dinner - the distribution tables are empty. Experienced guests of the hotel shook their heads sympathetically, they say, you need to come to the beginning and have time to fill the plates.
What immediately caught my eye was the lack of any action regarding cleanliness and hygiene. They don’t even think about “antique events” at the hotel) The hotel guide from Pegasus himself asked to write a complaint about the hotel to the Turkish Ministry of Tourism, complain about this hotel. Here is such a strange relationship between TO and the hotel.
You can talk about food for a long time, if it were there.
We were able to stay there only 1 night and a day and a half, after which we left for another hotel to rest.
In Club Park Marina Hotel 3 * there is a constant struggle with flies and other flying evil spirits for food. Tables are not cleaned, cutlery is not washed properly. Dishes with multiple chips and cracks. Sticky dirt on the tables and ashes from cigarette butts.
The food itself leaves much to be desired. . . weathered salads (grass), sour cucumbers and sour tomatoes. It is better not to take ready-made dishes (cold) at all, what is mixed there is not clear.
There are practically no hot dishes. An exception is porridge of an incomprehensible consistency and composition for breakfast. Lunch is a mash-up of chicken and vegetables, usually generously flavored with pepper. For dinner - fried chicken with the same vegetables or french fries.
Employees impose portions themselves, and they impose one spoon each, saving for themselves. We lingered on the first day after lunch in this dining room, and saw how the hotel staff greedily pounced on the leftover food after the guests.
At breakfast, we were saved by stocks of bread) they cut fresh loaves themselves in unlimited quantities, and smeared them with sweet syrups, because it was not possible to determine the taste of jam. THEY ALL HAVE THE SAME TASTE - sweet. Alcohol is disgusting. . .
The beer is slightly sour, the men swore loudly and demanded to pour it into glassware, and not into disposable glasses. I can’t say anything about the wine, but according to the impressions of the neighbors on the table - “shmurdyak is poured from barrels”.
There is no food for children.
In the morning, people complained about "sick stomachs", they ran for strong tea.
Pool with muddy water did not cause any desire to even look in his direction. And the music, screaming until 22:00 Morgenshtersh, something from a similar repertoire started from 9 in the morning in the column by the pool - this is hotel animation.
Against the backdrop of carelessness, dirt and inattention to the problems of guests, I liked the employee of the hotel hammam. Polite enough, unobtrusive, shook his head crushingly, agreeing with the complaints of the hotel guests. I can’t say anything about the hammam - we didn’t go.
Internet only at the reception. I won’t say anything about the speed of work, etc. , we fly with a mobile phone. People sat with periodic foul language - "did not pull. "
The road to the sea takes all 15 minutes, and the distance is not less than an even kilometer. We realized this after we moved to another hotel, and there were still a good hundred meters to the Club Park Marina Hotel beach.
There is not much around the hotel. Parking lot and wasteland.
Walk from the hotel about 10 minutes to the center and all the shopping along the beach street, also on Thursday comes the local clothing market.
Brief conclusion.
I strongly do not recommend Club Park Marina Hotel for families with children of all ages.
I strongly do not advise Club Park Marina Hotel for those who come across the sea within walking distance.
I strongly do not advise Club Park Marina Hotel for those who come for Turkish food abundance.
You can use the hotel to buy a “flight as the cheapest tour option” and stay in another hotel, as we did.
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We arrived at 22:15. We were immediately offered to eat, although dinner ended like an hour ago. We settled into the room. The room is clean. Basically one double bed and one single bed. TV air conditioning, balcony, air conditioning. Some rooms have a safe. Ours didn't. Cleaning took place every morning, except weekends.
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We arrived at 22:15. We were immediately offered to eat, although dinner ended like an hour ago. We settled into the room. The room is clean. Basically one double bed and one single bed. TV air conditioning, balcony, air conditioning. Some rooms have a safe. Ours didn't. Cleaning took place every morning, except weekends.
As for the food, everything was good. First courses, second courses and salads. Of the shortcomings, there were no fruits, only apples and watermelons. We didn't go hungry, although there wasn't much variety of food. The bar has beer, wine and other sweet drinks.
The beach at the hotel is located at the entrance to Kemer. Walk to it for about 20 minutes. But there is a beach closer, near the Double Tree Hilton hotel. 500 meters walk to it.
Of the shortcomings, in our opinion, the fact that the staff did not know Russian well, sometimes only Turkish. But there were also guys who communicated well in English. In general, for the money we paid, this hotel defends itself.
The hotel does not have wifi in the rooms. It's only at the reception, but it's free.
As for the food, everything was good. First courses, second courses and salads. Of the shortcomings, there were no fruits, only apples and watermelons. We didn't go hungry, although there wasn't much variety of food. The bar has beer, wine and other sweet drinks.
The beach at the hotel is located at the entrance to Kemer. Walk to it for about 20 minutes. But there is a beach closer, near the Double Tree Hilton hotel. 500 meters walk to it.
Of the shortcomings, in our opinion, the fact that the staff did not know Russian well, sometimes only Turkish. But there were also guys who communicated well in English. In general, for the money we paid, this hotel defends itself.
The hotel does not have wifi in the rooms. It's only at the reception, but it's free.
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If you are looking for a budget holiday, then this hotel is worthy of consideration. As some of our compatriots who were with us said, we do not earn money for holidays in Odessa or the Iron Port)). The rooms are small, a little beat up, but they are cleaned every day, everything works and is settled immediately upon arrival, there is even the option of choosing a room for free (it depends on you and charm)) The highlight of the hotel is the friendly staff at the reception, they will listen, prompt, special thanks to the reception manager Orkhan for help and support in all matters.
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If you are looking for a budget holiday, then this hotel is worthy of consideration. As some of our compatriots who were with us said, we do not earn money for holidays in Odessa or the Iron Port)). The rooms are small, a little beat up, but they are cleaned every day, everything works and is settled immediately upon arrival, there is even the option of choosing a room for free (it depends on you and charm)) The highlight of the hotel is the friendly staff at the reception, they will listen, prompt, special thanks to the reception manager Orkhan for help and support in all matters. In terms of nutrition, everything is simple and not hungry)) Of course, there will not be the same choice as in the top five, but the main dishes were very tasty thanks to the chef Asan, noticed not only by us!
Special warnings for the guide accompanying this hotel from the tour operator TUI, either Sergey or Alexei, were never found out. The background with this guide is as follows, of course we are also to blame, this is the first time for us, we "clicked" on emotions a meeting with him, and remembering we were worried... The result is that we nevertheless met him, he was sooooo not polite (we understand, although he could just scold), replied that he would provide the data on departure to the reception for the day. He didn’t provide the data, if it weren’t for the above-mentioned reception manager, who knew his phone number (he didn’t give it himself, apparently got angry). Calling, he again reminded that we were not at the meeting and that he personally transmits the departure data to our contacts at the meeting (for the first time I hear), mumbling something else, he called the time of departure, which in the end did not coincide, we were taken away at 15 min. before.
I consider the behavior of this guide (his number +905389365130) unacceptable, even if we didn’t come to the meeting, he has no right to take revenge on the CUSTOMER who paid for the tour, this is his job (it’s not just selling to buy goods !!! ). And if people arrived for the first time and also overslept and were confused with the time of departure?
Everything about the bad)), there is a swimming pool on the territory of the hotel, we warn you, it’s cool and does not smell of bleach)) A beautiful view of the mountains from the inside of the hotel! Elamir is a chain of hotels in Kemer, there are several of them, they have their own beach, though on the outskirts (you can walk, 12-15 minutes, but it's hot to go)) brings and takes a bus. twice a day. We took a bus to our beach in the morning, and in the afternoon we went across the road to the beach of a neighboring hotel, where you can do it for free, but without sun loungers, although closer to five in the evening, the sun loungers were released and you could use them without any special claims from the staff)) .
Come to this hotel, it's a good budget holiday!
Special warnings for the guide accompanying this hotel from the tour operator TUI, either Sergey or Alexei, were never found out. The background with this guide is as follows, of course we are also to blame, this is the first time for us, we "clicked" on emotions a meeting with him, and remembering we were worried... The result is that we nevertheless met him, he was sooooo not polite (we understand, although he could just scold), replied that he would provide the data on departure to the reception for the day. He didn’t provide the data, if it weren’t for the above-mentioned reception manager, who knew his phone number (he didn’t give it himself, apparently got angry). Calling, he again reminded that we were not at the meeting and that he personally transmits the departure data to our contacts at the meeting (for the first time I hear), mumbling something else, he called the time of departure, which in the end did not coincide, we were taken away at 15 min. before.
I consider the behavior of this guide (his number +905389365130) unacceptable, even if we didn’t come to the meeting, he has no right to take revenge on the CUSTOMER who paid for the tour, this is his job (it’s not just selling to buy goods !!! ). And if people arrived for the first time and also overslept and were confused with the time of departure?
Everything about the bad)), there is a swimming pool on the territory of the hotel, we warn you, it’s cool and does not smell of bleach)) A beautiful view of the mountains from the inside of the hotel! Elamir is a chain of hotels in Kemer, there are several of them, they have their own beach, though on the outskirts (you can walk, 12-15 minutes, but it's hot to go)) brings and takes a bus. twice a day. We took a bus to our beach in the morning, and in the afternoon we went across the road to the beach of a neighboring hotel, where you can do it for free, but without sun loungers, although closer to five in the evening, the sun loungers were released and you could use them without any special claims from the staff)) .
Come to this hotel, it's a good budget holiday!
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• traveled 5 years ago
The hotel is bad, very economical. Upon check-in at the reception, we were given a list with our capabilities, and we were surprised to find that wi-fi was paid even at the reception!!! , which we had never seen before. We were given the number 316 and we went to check in. After that, they went up to the room, from which they were also horrified, the room for three consisted in adding a third single bed to the two existing ones, which stood almost right next to the bedside table, and there were no passages from the window to the door.
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The hotel is bad, very economical. Upon check-in at the reception, we were given a list with our capabilities, and we were surprised to find that wi-fi was paid even at the reception!!! , which we had never seen before. We were given the number 316 and we went to check in.
After that, they went up to the room, from which they were also horrified, the room for three consisted in adding a third single bed to the two existing ones, which stood almost right next to the bedside table, and there were no passages from the window to the door. Front door and bathroom door very old with yellowed paint. One of the closet doors was broken and wouldn't open. The bathtub is very small.
One bedside table and a TV stand, the furniture is very old. The toilet bowl in the bath did not flush well from the tenth time, the shower cabin with a slot at the bottom through which water flowed onto the floor.
We put our bags down and went down to the dining room for dinner. Of course, again we experienced a slight shock from the food. It was very small for the usual Turkish. There were two tables with food in the dining room, on one there were dishes, soup, and 4 distributions with hot dishes - one meat, one side dish, 3 and 4 changed various sauté ed vegetables (less often including meat).
The cold table also did not shine with variety, half was occupied by tomatoes, cabbage, cucumbers and greens and variations from them, the second - zucchini, eggplant, peppers and variations from them.
We must pay tribute to the chefs were full, because everything was delicious and almost everyone ate.
Breakfast is very poor eggs and fried sausages or sausages, a lot of muesli breakfast cereals and nothing has been fried for 7 days. Of the fruits, one species is more often apples. The tables are small, often cheese and olives (and their choice is also small 4 types of cheese and 2 olives and black olives) were only for breakfast dinner.
For dinner, they fried fish once, nuggets once, and all in 7 days!!!
The pool is not very clean and with cold water degrees 19-20, you can see they save on heating. Sunbeds old meet torn mattresses
The beach is far away, 20 minutes walk to the entrance to Kemer near the botany resort 4 *. In general, the network of botanists in Kemer has 6 hotels, the beach is common for 6 hotels, there was enough space, there were even free ones, I don’t know at the peak of the season, probably a problem. The bus goes to the beach 3 times in the morning and picks up 3 times before lunch. And 3 times after lunch and pick up 3 times before dinner. The beach is not well-groomed, dirty sand, then stones, sunbeds and mattresses on them, no one watches half of the old and broken mattresses - the same thing no one removes or moves them.
Orders for lunch boxes are taken one day in advance and only from 19-20.00 no matter what time you leave, we arrived at 22-00 although we left at 12-20 the next day to the airport 10 minutes before lunch we were shown a piece of paper and did not even try help.
BAR. Beer like nothing but cloudy as unfiltered periodically acidified, there is still gin, vodka, red and white wine, the bartender makes cocktails. You have to climb the stairs to the bar, which is not very convenient, the tables are old and dirty, everything is not well-groomed. . . The wine smells terrible of sour vinegar. . .
After that, they went up to the room, from which they were also horrified, the room for three consisted in adding a third single bed to the two existing ones, which stood almost right next to the bedside table, and there were no passages from the window to the door. Front door and bathroom door very old with yellowed paint. One of the closet doors was broken and wouldn't open. The bathtub is very small.
One bedside table and a TV stand, the furniture is very old. The toilet bowl in the bath did not flush well from the tenth time, the shower cabin with a slot at the bottom through which water flowed onto the floor.
We put our bags down and went down to the dining room for dinner. Of course, again we experienced a slight shock from the food. It was very small for the usual Turkish. There were two tables with food in the dining room, on one there were dishes, soup, and 4 distributions with hot dishes - one meat, one side dish, 3 and 4 changed various sauté ed vegetables (less often including meat).
The cold table also did not shine with variety, half was occupied by tomatoes, cabbage, cucumbers and greens and variations from them, the second - zucchini, eggplant, peppers and variations from them.
We must pay tribute to the chefs were full, because everything was delicious and almost everyone ate.
Breakfast is very poor eggs and fried sausages or sausages, a lot of muesli breakfast cereals and nothing has been fried for 7 days. Of the fruits, one species is more often apples. The tables are small, often cheese and olives (and their choice is also small 4 types of cheese and 2 olives and black olives) were only for breakfast dinner.
For dinner, they fried fish once, nuggets once, and all in 7 days!!!
The pool is not very clean and with cold water degrees 19-20, you can see they save on heating. Sunbeds old meet torn mattresses
The beach is far away, 20 minutes walk to the entrance to Kemer near the botany resort 4 *. In general, the network of botanists in Kemer has 6 hotels, the beach is common for 6 hotels, there was enough space, there were even free ones, I don’t know at the peak of the season, probably a problem. The bus goes to the beach 3 times in the morning and picks up 3 times before lunch. And 3 times after lunch and pick up 3 times before dinner. The beach is not well-groomed, dirty sand, then stones, sunbeds and mattresses on them, no one watches half of the old and broken mattresses - the same thing no one removes or moves them.
Orders for lunch boxes are taken one day in advance and only from 19-20.00 no matter what time you leave, we arrived at 22-00 although we left at 12-20 the next day to the airport 10 minutes before lunch we were shown a piece of paper and did not even try help.
BAR. Beer like nothing but cloudy as unfiltered periodically acidified, there is still gin, vodka, red and white wine, the bartender makes cocktails. You have to climb the stairs to the bar, which is not very convenient, the tables are old and dirty, everything is not well-groomed. . . The wine smells terrible of sour vinegar. . .
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