Испорченный отдых Spoiled vacation

We rested with my family from 07/26/11 - 08/02/11, it was not the first time we rested in Turkey, so there is something to compare with. I'll start in order. We met and drove to the hotel perfectly, it’s hard to blame this tour, here the service is always on top. Then problems began, they gave a room without a third bed, this has never happened in other hotels, they came, there was always a cot in the room, but here I had to beg, my husband went to the reception 3 times, the first time he was told that there were no cots yet, you have enough space. Then they brought a cot, but it was impossible to sleep on it, the springs were so pressed through that it felt like you were lying on stones, once again, after two visits to the reception, they finally brought us a more normal cot. We got the room in the 1st building, the room is old, the doors are terrible, the water in the sink does not run away. Then our door handle broke, they replaced it, but the next day we could not leave the room. Again I had to call the reception, and only after the second time they came and changed the handle completely.
Now about the pools. You can still swim in the pool opposite the dining room, but I don’t advise you to swim in the pool between the buildings. The filtration and chlorination system does not work in that pool. At the bottom of the pool you can see false nails, mucus, paper. And the water in the pool is cloudy. Once I got up early and saw a hotel worker pouring bleach into the pool from a bucket.
Now about the beach, the best thing about the hotel is the sea and the beach. The beach is small and clean.

The territory of the hotel is small and the owners of the hotel for some reason stinted on umbrellas. When you want to eat pizza or drink coffee during the day, you won’t be able to sit in the shade.
Well, now about the main thing, on the day of departure, when we came to the reception to hand over the key, we were presented with an invoice for $ 15. As if we ordered vodka with beer and cola to the room. They brought a bartender, an employee of the mezzanine tour, and everyone with honest faces showed us that yes, we are such scoundrels who did not pay the bill. Of course, we did not pay, and they quickly fell behind us, and did not even apologize for such a rude divorce, neither the hotel employees nor the representative of the Tez Tour company.