Overall good but some flaws

Written: 2 august 2018
Travel time: 11 — 23 june 2018
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 7.0
Cleanliness: 7.0
Food: 8.0
Amenities: 8.0
We flew in from Novosibirsk after lunch, local time, settled in and, without unpacking our suitcases, immediately went swimming. immediately noticed local features:
there are actually two hotels with one common management Club Hotel Rama and Rama Beach Hotel are essentially different buildings of the same hotel.
The Club is more modern, it has a better location, there is an elevator, the renovation was done relatively recently. Beach, respectively, got shabby, because it was renovated a long time ago, there is no elevator, the rooms are small, the location, as it turned out, is much worse, but first things first.

As it turned out, the hotels have a common territory, but there is a division. On the territory of the Club there is a reception, a dining room, two bars, 2 pools, a better beach. On the territory of the Beach there is an animation playground, a swimming pool with a water slide, a bar, a playground. There is also a beach, but less convenient and suitable for recreation.

The fact is that the embankment near the Beach comes close to the water, so there is practically no place for sunbeds near the water. There are sun loungers but they are mostly located by the pool. under the palm trees The entrance to the sea is practically only from the pier - because the bottom is rocky, and at the Beach the stones are much larger than at the Club, in addition, they are slippery, overgrown with algae, and it is very inconvenient to walk on them
At the first entry into the sea, they noticed. that all the sunbeds at both hotels are occupied, and there are not so many sunbeds themselves, there are not enough for everyone. Later it turned out that sunbeds need to be taken from 6 to 7 in the morning. Breakfast starts at 7 am, and by this time all the sunbeds on both beaches have already been dismantled.
We bought, then ate, bought again, dined there, it was already evening, the evening animation began. Since our time at home differs by 4 hours compared to Turkey, in addition, the night was almost sleepless due to the flight, after dinner we went to bed.
It turned out that it was absolutely impossible to sleep - the music rumbles right under the windows. We tried to close the windows - they didn’t immediately figure out the local window closing system, they called the window master, he showed me how to use them, said that everything was fine, although in our opinion everything was wrong: when the window was completely closed, it could be easily moved so that the gap would be 5 centimeters. In addition, the glass of the window is full-length, so when music rumbles right under the window, even if you close it, the music will still be heard as if you were on a dance floor. If you close the window and turn on the air conditioner, then it only adds noise, almost no cooling, because it is old ....
Music blares until half past one every day, and for us, who have just arrived and are not used to the local routine, it turns out until half past five in the morning.
We complained about the reception, about the music, neither to reduce, nor even to reduce the time of the program, we were refused.

Then they asked about changing the number to another one, they refused us, there were no places. As it turned out, a day later there was a local holiday, and many rooms were sold out by the Turks. We tried to turn to the tour operator for help - there was absolutely zero benefit. And we had to sleep with a small child for almost 2 nights. Then we still managed to change the number, they changed the number for us, it also overlooked the sea, but at least it was away from the dance floor ...
About the rooms - the rooms are very small, the room has a double bed, we also had a bed for a child, almost the same size as adults, only lower. Still in the room type "closet" with a mirror. I don’t even know how to properly call this furniture, it’s not a closet in the usual sense, and not a table with bedside tables.
It looks like this - at the top there is a mirror almost to the floor of the wall, at the bottom there is an even larger table top, under the table top there is a row of drawers, nothing below, no ottomans or chairs, and actually there is nowhere to put them - because there is only a narrow passage between the bed and this cabinet and that’s it , nothing will fit there. We also had a refrigerator (they brought it at our request, and it was free, so it stood near the closet in the corner, suitcases next to it, and nothing more could be put near that wall, and in fact nothing more could be put in the room itself was to put...
In the corridor, too, of the same kind of closet, with the same tiny drawers at knee level, only on top there is a wardrobe instead of a mirror. And below is the same unused space.
The furniture is all old and worn.
Bathroom: in the bathroom there is a sink with a mirror, under the sink is like a cabinet, but you can’t put anything there, there’s nowhere, there are tiny shelves near the mirror, on which you can put a maximum of toothbrushes and toothpaste, nothing else fits. There is a shower cabin next to the bathroom, and if in the first room there was a flexible shower, then in the second it was tightly fixed on the wall, as you like, wash yourself on a semi-square of the square. To the side of the shower toilet, and above it a towel dryer, just super!
In the shower it turned out that the water was leaking badly, and when washing, the whole bathroom was wet from the water flowing out of the shower ....


As it turned out in the rooms wifi from the hotel does not catch at all. At the receptions (there is also a reception in the Beach but it is not used) it catches, but the speed is like that of a modem, constant breaks and connection reconnects. As it turned out later from the neighboring hotel (Grand Park), the connection is much better, even on the balcony of the room it catches well.
Meals: you can eat even with an allergic child, you could choose what to eat, and not just eat, but eat well. "All inclusive" actually works only for the dining room completely, and partially for bars. In fact, it only works on locally produced drinks. Ice cream, fruits on site were sold for money. There were also fruits in the dining room, but only at lunch and in the evening, and even then the choice was limited. fruits in the dining room were apples, oranges (very tasty by the way), grapefruit always, melons and watermelons periodically. Melons were almost always tasteless. Watermelons are very tasty, like grass ...Sometimes there were "stone" plums. Cherries, peaches, apricots and other fruits were only for money, there were 2 outlets on the territory of the hotels. And there was a shop across the street from the hotel, where you could also buy everything, including fruit.
Due to the fact that the hotels have united the dining room turned out to be small for two hotels, there are queues for distribution, there may also not be enough tables. Remote umbrellas with tables do not solve the problem - For example, for breakfast the sun is already shining very brightly, but low above the horizon and the umbrella does not save. and sometimes it rains slanting, and umbrellas are also not very out of place.

Summing up the hotel as a whole
Advantages: first line, large beach (especially considering that most people swim from the Club territory), varied food (naturally All Inclusive), playground, animation, bars, pools, water slide. Nearby there are 2 water stations with water activities such as paragliding, banana jet ski, cheesecake, etc.
R

Disadvantages: specifically in the Beach, the rooms are very small, the furniture, plumbing, air conditioners are old, extremely uncomfortable and non-functional furniture. The hotel has been renovated for a long time. There is no lift. The beach is uncomfortable.

There are not enough sun loungers, you have to get up very early to take them. Wi-fi from the hotel practically does not work anywhere.
Translated automatically from Russian. View original