The hotel is not bad but the shortcomings spoil the overall picture

Written: 2 july 2019
Travel time: 25 june — 2 july 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 7.0
Food: 10.0
Amenities: 8.0
We chose a quiet Hotel with good food and on the first line, as the wife is in position. The position of the wife was indicated through the tour operator.
In general, it started with the fact that joinup delayed the flight for 12 hours, the mood was already spoiled. We arrived at the hotel around 5 in the morning, went to the reception there, a not very pleasant man muttered something, filled out the papers and led us to the room. It would seem that everything is fine, but no. We arrive in the room, the basement behind the kitchen, which stank wildly of mold. They immediately refused the room because it’s not like the sea is visible from this room, they explained that the wife is in a position and we can’t stay in a room that stinks of mold. This is where the worst began. The receptionist says there are no other rooms and just leaves. And he throws the phrase we rent rooms, but the fact that you want a sea view is your nuances... after that we sat for 5 hours waiting for check-in, they just left the guests to wander around the territory, my opinion is not correct. They did not offer money for settling, with grief for the sexes at the beginning of the 12th we drove into the room. And all this time people stopped by and they were quickly settled in rooms overlooking the sea.
We stopped, it's time to go to the sea, the search for beach towels began. Yes, they are paid, $ 1 for a towel, if you want to change it, pay another $ 1, such a rent). There are many and many umbrellas on the beach, but the eternal problem is people who book a sunbed with a towel, they may not come to the beach but the sunbed is under the reservation. Someone likes it, someone does not, but walking along the beach in search of an unbooked sunbed at the end of the vacation is fed up.

Then everything was not bad, the food was delicious and varied, fish, mussels, salmon, pizzas, burgers, all sorts of local delicacies, watermelon cocktails, melons, ice cream, etc.
Animation is normal from 10:00 am music and entertainment, Russian-speaking animators, sometimes you forget that you went to another country, for some it is + but there is no local flavor.
From 10 am to 11:30 pm, the bar is open for free basic alcohol whiskey, gin, wine, crayfish, etc. , but longdrinks and shots are already for money from $ 5-8. B52-8$ , hookah 8$
On the beach there are razvlikuhi, bananas, boats, jet skis, you can take water excursions, as for me it’s a little expensive $ 35 per person for a 2-3 hour boat trip to turtle island.
Cleaning according to the classics, you lay down money like they clean it up normally, but it wasn’t there, since they even removed something from the towel, twisted it, the second time they only washed the floor, didn’t change the towels in the shower, didn’t put shower accessories, but they didn’t put banal toilet paper. Well, that's. . .
Do not count on birthday greetings, they wrote through a tour operator to congratulate their wife, or the letter did not reach them, or they are simply above all this . .
The rest was quiet and peaceful, the sea was sunny, they didn’t manage to spoil it) There is a canyon not far from the hotel, I advise you to visit, it’s not far to go but very beautiful views.

The last straw of negativity was the check out of the hotel. We came in the evening at 22:00 to clarify the time of departure from the hotel, the departure was at 6:45, they asked if they had lunch boxes since we leave before breakfast, to which we received an interesting answer, well, you didn’t ask in advance, and now the dining room is closed there is nothing to help you Can. That is, they have a check-out list of guests, but they are too lazy to prepare breakfast, they want to be asked. At least paid for breakfast. In short, we left hungry, because we didn’t take anything from dinner in anticipation that this was a normal hotel. By the way, this is not the first trip, and breakfast was always prepared for guests without a reminder at an early departure.
In general, the hotel is good, sea rest, food, drinks, animation. Everything was spoiled by inadequate people working at the reception, or rather one person, it’s a pity I didn’t take his photo to make him famous. Do not expect that with you in this hotel will be worn. All you need to ask, everyone to bow. If you do not take into account the people who work there, then you can not badly relax for adequate money $ 1000 for two for 7 nights.
Translated automatically from Russian. View original