Terrible holiday

Written: 1 september 2020
Travel time: 22 — 30 august 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 3.0
Food: 10.0
Amenities: 2.0
Let me start by saying that it was the worst vacation of my life. Arrived from Kyiv early in the morning. We settled in the room ahead of time, but the room was very dirty, with cockroaches and hair in the shower in building 3. After the scandal, we were moved to a normal room. As we found out later, this is a normal practice in this hotel: first to settle in a dead room, and then for $10-20 baksheesh to move to a normal room.
On the 3rd day of rest, we were told that on our plane and later in the transfer to the hotel there was a person who was found to have Covid19, and we should be in isolation and not leave the room. The next day, a nurse from the OFM private clinic came to us and informed us that we would be in isolation until the end of the flight. We asked us to test, which was refused. We were told that we would take the test 48 hours before departure. During the week we were in the room, food was brought to us. By the way, the food was very tasty, in this regard, there are no complaints. On the second day of isolation, we remembered that when boarding the transfer at the Antalya airport, the Anex tour guide Daria Kargina was looking for one man, unfortunately, I did not remember his last name. After they found him like that, we went without him. Remembering this fact, we reported this information to the guide of the Anex tour hotel. He said that they were looking into the situation, and his management would come to the hotel to sort things out.
After some time, the guide told us that there was no positive decision for us, and we had to stay in the room without leaving until the moment of departure. As we found out later, in neighboring hotels, people from our transfer were allowed to go out for a walk in the evening for a couple of hours. We wanted to talk to the general manager Mehmet, I don’t remember his last name, and called the reception several times asking him to give him information, but he simply scored on us. I won’t tell you what it’s like to sit in a room with a constantly working air conditioner for a week without getting out, I think this is understandable. 48 hours before departure, a health worker came to our room to take tests for Covid19. It was some kind of trash, the mask was dirty, as if he had not changed it for a week, there were no shoe covers, no gloves, it stank of sweat. This guy gestured to sit on the bed for testing. I told him to wash his hands, he went and washed, if he had not said, he would not have done it. After taking the samples, he opened the container on the table where we eat, put our flasks there and left. The cost of such a test is 30€ per person.

The evening before the departure, the police came to us and took a picture, and in the evening the test results came back, they were negative. In the morning we went to the sea in order to spend at least the last half day at sea. Closer to lunch, a nurse from the OFM clinic called on WhatsApp and said that the hotel management allowed us to leave the room and swim in the sea in the corner of the beach. It was pure cynicism and mockery, because we have negative test results on our hands. When leaving the hotel, the same Daria Kargina, who drove us upon arrival, came to pick up people. It’s somehow strange everything from the transfer to isolation, and Daria continues to carry people as if nothing had happened, double standards. Here is such a rest. As for the hotel, the food is 5, the sea is 5.
Translated automatically from Russian. View original