The child was poisoned in the hotel, the highchair was covered with some kind of chemistry

Written: 17 november 2021
Travel time: 24 — 31 october 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 4.0
Cleanliness: 4.0
Food: 2.0
Amenities: 2.0
The first impression of the hotel was good, but it quickly changed when a one-year-old child fell ill.
I could not understand where the poisoning came from, the children's food was fresh, they fed well. But a day later, during breakfast, I wiped the tray (from the highchair for babies) with a damp cloth, and the whole cloth was yellow, as if the highchair had been washed with some kind of solution or chemicals and not washed off after water.
I believe this was the cause of the poisoning, I talked about this with a hotel representative, but she refused to admit anything.
In addition to the fact that the vacation was ruined due to poisoning, my parents' room, who lived separately, had a leak in the bathroom.
When taking a shower from the shower cabin, water flowed through the partition into the toilet, so there were constantly puddles that my parents had to wipe.
I reported this to both the reception and the customer service department and asked for a plumber for 3 days in a row. For a week of staying in the room, this problem was not corrected, and Phaselis did NOT offer parents to move to another room, the hotel does not correspond to the 5 * level.
Translated automatically from Russian. View original
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