Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
6.0
Cleanliness:
6.0
Food:
6.0
Amenities:
10.0
Traveled with family in May 2017.
We were greeted at the reception by polite and friendly staff.
At first they settled in a standard old small room, but after a good surcharge they moved to a large room.
And now in order
ROOM: standard - old, modest with a very small balcony (only 2 chairs fit on it); expensive rooms (Famely Room, Junior Suite, Senior Suite, Villa) are large and with large balconies; a medium-sized bathroom without a bidet, a hair dryer barely blows, terry slippers, shower gel, shampoo; the safe is tiny (only money will fit); only water in the minibar; There is no electric kettle in the room; the air conditioner is stationary, but I didn’t dare to check it in operation, because. comfortable temperature in May; the room is disgustingly cleaned, the floors are not washed or they just carry dirt, towels are changed daily, and linen is changed once in 2 weeks !!!
TERRITORY: large, green and well-planned infrastructure; the beach is large with a concrete shore (the entrance to the sea immediately to the depth). There are two long antons with sun loungers and umbrellas.
RESTAURANTS AND BARS: food is very weak; desserts are not tasty; a small selection of fruits (I think that in 5 * you can serve fruits according to the season, and in May there are already strawberries, cherries, apricots and medlar. Probably the owner of ZIGANA saves on tourists)))); meat and fish are cooked daily on the grill and steamed; vegetables and herbs are fresh and cooked. The biggest variety of pasta!! ! ))) and potato dishes. There is a separate menu for children. In general, the food seems to be there, but there is not much variety and it is not served aesthetically, and the salads are mixed from half-eaten food and look like kneading for pigs!! ! ))) Ice cream is served not during the day near the pool or in the lobby bar, as everywhere in 5 * hotels, but only during dinner in the restaurant (probably so that guests eat less of it because after dinner, as a rule, ice cream is no longer wanted, but in the afternoon it children would love to eat. There are 2 lobby bars. Alcoholic drinks are varied and not bad. Delicious brewed coffee in vending machines. Turkish coffee is brewed in the lobby bar. The A la Carte restaurant is paid and costs $15)))).
POOLS: The hotel has one huge pool with slides and two children's pools.
ANIMATION: a team of girls in the kindergarten works with children (well done! ), but there is no animation for adults)))) uninitiative and lazy. In addition, some animators - boors do not allow themselves things! What a shame for a hotel of this caliber. I would like to advise the hotel managers to replace the main animator and the horny animator with a painted forelock))))) You should not pay a salary for such work.
The hotel also has an amphitheater in which weak animators are trying to entertain tourists with amateur performances and competitions like in kindergarten. And there is a nightclub. If there is a cheerful company, you can break away.
SUMMARY
Advantages - territory, beach, swimming pool, infrastructure.
Disadvantages - food, old rooms, entrance to the sea, ANIMATION and ANIMATIONS !!!
The price for the tour does not correspond to the level of service. Don't overpay.
With a stretch 4 *.
We were greeted at the reception by polite and friendly staff.
At first they settled in a standard old small room, but after a good surcharge they moved to a large room.
And now in order
ROOM: standard - old, modest with a very small balcony (only 2 chairs fit on it); expensive rooms (Famely Room, Junior Suite, Senior Suite, Villa) are large and with large balconies; a medium-sized bathroom without a bidet, a hair dryer barely blows, terry slippers, shower gel, shampoo; the safe is tiny (only money will fit); only water in the minibar; There is no electric kettle in the room; the air conditioner is stationary, but I didn’t dare to check it in operation, because. comfortable temperature in May; the room is disgustingly cleaned, the floors are not washed or they just carry dirt, towels are changed daily, and linen is changed once in 2 weeks !!!
TERRITORY: large, green and well-planned infrastructure; the beach is large with a concrete shore (the entrance to the sea immediately to the depth). There are two long antons with sun loungers and umbrellas.
RESTAURANTS AND BARS: food is very weak; desserts are not tasty; a small selection of fruits (I think that in 5 * you can serve fruits according to the season, and in May there are already strawberries, cherries, apricots and medlar. Probably the owner of ZIGANA saves on tourists)))); meat and fish are cooked daily on the grill and steamed; vegetables and herbs are fresh and cooked. The biggest variety of pasta!! ! ))) and potato dishes. There is a separate menu for children. In general, the food seems to be there, but there is not much variety and it is not served aesthetically, and the salads are mixed from half-eaten food and look like kneading for pigs!! ! ))) Ice cream is served not during the day near the pool or in the lobby bar, as everywhere in 5 * hotels, but only during dinner in the restaurant (probably so that guests eat less of it because after dinner, as a rule, ice cream is no longer wanted, but in the afternoon it children would love to eat. There are 2 lobby bars. Alcoholic drinks are varied and not bad. Delicious brewed coffee in vending machines. Turkish coffee is brewed in the lobby bar. The A la Carte restaurant is paid and costs $15)))).
POOLS: The hotel has one huge pool with slides and two children's pools.
ANIMATION: a team of girls in the kindergarten works with children (well done! ), but there is no animation for adults)))) uninitiative and lazy. In addition, some animators - boors do not allow themselves things! What a shame for a hotel of this caliber. I would like to advise the hotel managers to replace the main animator and the horny animator with a painted forelock))))) You should not pay a salary for such work.
The hotel also has an amphitheater in which weak animators are trying to entertain tourists with amateur performances and competitions like in kindergarten. And there is a nightclub. If there is a cheerful company, you can break away.
SUMMARY
Advantages - territory, beach, swimming pool, infrastructure.
Disadvantages - food, old rooms, entrance to the sea, ANIMATION and ANIMATIONS !!!
The price for the tour does not correspond to the level of service. Don't overpay.
With a stretch 4 *.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Everything is tolerable, except food and entry into the sea
- Good hotel
- The territory is fabulous
- I liked the hotel very much, the food is not very good
- Good club hotel!
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