Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
3.0
Cleanliness:
7.0
Food:
4.0
Amenities:
5.0
Just got back from vacation and thought I'd write a review while I'm still fresh.
I want to immediately dissuade people who, having read good reviews from previous years, want to relax with their children in a quality 5-star hotel with good service, food and animation. ZIGANA is not like that now. There is no trace of the former service.
First the bad:
1) The food does not correspond to the declared UAI at all.
There are only 5 bottles of water in the mini bar and nothing else.
At the height of the fruit season, only apples, oranges and watermelons are given for lunch and dinner.
Moreover, they give only chopped apples and oranges (so that, God forbid, you don’t take fruit to the room) By the way, it’s very strict with this, if you want to take fruit and sweets to your child in the room, they will stop you at the exit and poke your nose at the sign “Takeaway products” forbidden from the restaurant" (Last year we rested at the Lonicera World 4 * hotel in Alanya, so it was free to take food from the restaurant to the room there, everyone understood that the child might want to eat even at night)
Breakfast from 7:00 to 10:00, lunch from 13:30 to 14:00 and dinner from 19:00 to 21:00. There is no late breakfast and there is nowhere to eat between these meals, if you do not eat cakes and rolls, which are served at the beach bar. There is no fruit table, no sweets, which are always in the 5s with a children's focus. Ice cream is also given only at dinner, so that it is eaten less after a hearty dinner.
If you like meat, then this is generally bad here.
Usually in hotels there are several meat dishes on the common table and several grilled dishes. There is only meat that is grilled - it's only 3 dishes (2 chickens and 1 fish or 1 chicken and 2 fish) And the grilled fish is very tasteless. Neither pork, nor beef, nor lamb was given even once. The grill itself stands in the middle of an open restaurant, there is a buffet nearby and all the heat from the stoves goes to the restaurant. By the time you've got your food, you're already wet. And if you stand in line for meat, then even more so, since you have to stand near this oven for at least 5 minutes.
The sweet table is very modest, those who are used to a wide variety of sweets will be disappointed.
2) Beach. This is a different story. Yes, it is wide and there are enough umbrellas with sunbeds for everyone. But all this pales before the terrible concrete slab that stands at the entrance to the sea. If you go down the stairs from the plate into the sea, then immediately there is a great depth and this is not at all suitable for people who cannot swim.
To enter with children, there is a small appendix on the right (10 meters), where parents with small children push around at the height of the season. The entrance there is inconvenient - large pebbles. During a small storm that was at sea, one of the 3 ladders was probably pulled out of its mounts and the next day it fell into the water along with people, injuring the girl on it. (The hotel on the right Amara Club Marine 5 * has a beautiful man-made sand and pebble beach, the hotel on the left Club Salima also has a normal gentle approach. )
When you go to Kemer, you expect how you will lie on the beach, enjoying the beautiful views of the mountains and watching how far on the horizon, on the endless blue surface of the sea, snow-white boats are sailing ...But no. Not in Zigan. On both sides, the beach is limited by ugly rusty pantones, which you are forced to contemplate while lying on a tapchan.
On the left, they block the side view of the mountains, and in front you see only a small piece of the sea, limited by these pantones. And just after reaching the buoys, you can enjoy the gorgeous view of the green mountains behind the hotel.
3) WiFi only works at the reception, neither in the rooms, nor even on the territory.
4) No animation - not interesting and not active. If for children they are still at least somehow trying, then for adults, except for the stupid shows of Mister and Miss Zigana, there is nothing. Although I'm lying - once there was an invited dance show (wonderful performance)
5) I have never met such unfriendly staff in any Turkish hotel. No one ever greets, smiles, and in the restaurant the waiters in general openly ignore everyone (this was noted by all vacationers in the hotel)
We went from TezTour and on the 2nd day we met with the hotel guide Sebay.
He did not say anything about the hotel, but he emphasized that in no case should we go shopping with companies that offer us shopping tours on the beach, they say they will definitely deceive us, and only he, kind and attentive Sebay, will provide us with the most comfortable shopping. And when we nevertheless went shopping not with him, he defiantly turned away and did not greet us.
6) Not entirely bad, but you should know that if you want to enjoy the silence and birdsong in the morning, then you will be disappointed - the crackling of cicadas in the hot months (July, August) is so strong that it drowns out your conversation and is similar to the noise from work chainsaws. It subsides only after 11 pm and starts again at 6 am. I have not experienced this in other hotels. There are probably a lot of them here, because the hotel is located almost in the forest.
About the good:
1) Wonderful beautiful, green and green area.
2) The beach and the territory are always clean (clean well)
3) If there are free rooms, you will definitely be settled before 14.00.
4) In the restaurant and near the beach there are refrigerators with cold water, in which you can take a bottle at any time.
Conclusion:
The hotel does not correspond to the status of 5 *, especially since for the price it costs not the cheapest 5. For those who are accustomed to good service - look for other hotels, especially for families with children. You can go to the hotel only if the price is below $ 1000 for 2 guests per season, then at least you understand that the hotel will not be of very high quality
I want to immediately dissuade people who, having read good reviews from previous years, want to relax with their children in a quality 5-star hotel with good service, food and animation. ZIGANA is not like that now. There is no trace of the former service.
First the bad:
1) The food does not correspond to the declared UAI at all.
There are only 5 bottles of water in the mini bar and nothing else.
At the height of the fruit season, only apples, oranges and watermelons are given for lunch and dinner.
Moreover, they give only chopped apples and oranges (so that, God forbid, you don’t take fruit to the room) By the way, it’s very strict with this, if you want to take fruit and sweets to your child in the room, they will stop you at the exit and poke your nose at the sign “Takeaway products” forbidden from the restaurant" (Last year we rested at the Lonicera World 4 * hotel in Alanya, so it was free to take food from the restaurant to the room there, everyone understood that the child might want to eat even at night)
Breakfast from 7:00 to 10:00, lunch from 13:30 to 14:00 and dinner from 19:00 to 21:00. There is no late breakfast and there is nowhere to eat between these meals, if you do not eat cakes and rolls, which are served at the beach bar. There is no fruit table, no sweets, which are always in the 5s with a children's focus. Ice cream is also given only at dinner, so that it is eaten less after a hearty dinner.
If you like meat, then this is generally bad here.
Usually in hotels there are several meat dishes on the common table and several grilled dishes. There is only meat that is grilled - it's only 3 dishes (2 chickens and 1 fish or 1 chicken and 2 fish) And the grilled fish is very tasteless. Neither pork, nor beef, nor lamb was given even once. The grill itself stands in the middle of an open restaurant, there is a buffet nearby and all the heat from the stoves goes to the restaurant. By the time you've got your food, you're already wet. And if you stand in line for meat, then even more so, since you have to stand near this oven for at least 5 minutes.
The sweet table is very modest, those who are used to a wide variety of sweets will be disappointed.
2) Beach. This is a different story. Yes, it is wide and there are enough umbrellas with sunbeds for everyone. But all this pales before the terrible concrete slab that stands at the entrance to the sea. If you go down the stairs from the plate into the sea, then immediately there is a great depth and this is not at all suitable for people who cannot swim.
To enter with children, there is a small appendix on the right (10 meters), where parents with small children push around at the height of the season. The entrance there is inconvenient - large pebbles. During a small storm that was at sea, one of the 3 ladders was probably pulled out of its mounts and the next day it fell into the water along with people, injuring the girl on it. (The hotel on the right Amara Club Marine 5 * has a beautiful man-made sand and pebble beach, the hotel on the left Club Salima also has a normal gentle approach. )
When you go to Kemer, you expect how you will lie on the beach, enjoying the beautiful views of the mountains and watching how far on the horizon, on the endless blue surface of the sea, snow-white boats are sailing ...But no. Not in Zigan. On both sides, the beach is limited by ugly rusty pantones, which you are forced to contemplate while lying on a tapchan.
On the left, they block the side view of the mountains, and in front you see only a small piece of the sea, limited by these pantones. And just after reaching the buoys, you can enjoy the gorgeous view of the green mountains behind the hotel.
3) WiFi only works at the reception, neither in the rooms, nor even on the territory.
4) No animation - not interesting and not active. If for children they are still at least somehow trying, then for adults, except for the stupid shows of Mister and Miss Zigana, there is nothing. Although I'm lying - once there was an invited dance show (wonderful performance)
5) I have never met such unfriendly staff in any Turkish hotel. No one ever greets, smiles, and in the restaurant the waiters in general openly ignore everyone (this was noted by all vacationers in the hotel)
We went from TezTour and on the 2nd day we met with the hotel guide Sebay.
He did not say anything about the hotel, but he emphasized that in no case should we go shopping with companies that offer us shopping tours on the beach, they say they will definitely deceive us, and only he, kind and attentive Sebay, will provide us with the most comfortable shopping. And when we nevertheless went shopping not with him, he defiantly turned away and did not greet us.
6) Not entirely bad, but you should know that if you want to enjoy the silence and birdsong in the morning, then you will be disappointed - the crackling of cicadas in the hot months (July, August) is so strong that it drowns out your conversation and is similar to the noise from work chainsaws. It subsides only after 11 pm and starts again at 6 am. I have not experienced this in other hotels. There are probably a lot of them here, because the hotel is located almost in the forest.
About the good:
1) Wonderful beautiful, green and green area.
2) The beach and the territory are always clean (clean well)
3) If there are free rooms, you will definitely be settled before 14.00.
4) In the restaurant and near the beach there are refrigerators with cold water, in which you can take a bottle at any time.
Conclusion:
The hotel does not correspond to the status of 5 *, especially since for the price it costs not the cheapest 5. For those who are accustomed to good service - look for other hotels, especially for families with children. You can go to the hotel only if the price is below $ 1000 for 2 guests per season, then at least you understand that the hotel will not be of very high quality
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Everything is tolerable, except food and entry into the sea
- Good hotel
- The territory is fabulous
- I liked the hotel very much, the food is not very good
- Good club hotel!
SEE ALSO