отсутствие управляющего или как испортить хороший отель lack of a manager or how to ruin a good hotel

We chose this hotel because of the nice photos in the reviews of tourists. I also attracted the cost : ) And they did not regret it. First line, compact cozy territory, wonderful sea, BUT the staff is something! It was they who performed the role of animators at the end of the season - receptionists, cleaners / ts, bartenders. Since we are positive, non-malicious people, we perceived what was happening with humor. The maid for 8 days in the room appeared only the first two days, the next did not even go to pick up the tip from the bed : ). Accordingly, no change of towels, no garbage from the basket. At the reception, there was a queue of vacationers with the same claims for cleaning the rooms - the friendly staff reacted with nods and sympathetic smiles : ) Nevertheless, the presence of a maid in the hotel was evidenced by a cart with toilet paper and sheets in the middle of the corridor on the second floor of our building. In the restaurant - sooo unhurried waiters, I had to look for and beg for spoons, forks, cups. And in the morning no one was in a hurry to collect the glasses and plates that had not been cleaned since the evening. There was an impression that the staff is absolutely uncontrolled and left to itself. And it was really a pity that there is no firm hand that would put things in order in this small, nice, cozy hotel. Or is it all about the end-of-season indifference mood?
As for food, it is more than modest, although we did not go hungry, despite the almost complete absence of meat.
And yet, it is worth going to this hotel, under the following conditions - a good price for the tour, you have no troubles about an uncleaned room.