Turkey met with negativity and all because of the owners of the hotel!

Written: 12 september 2020
Travel time: 1 — 9 september 2020
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 8.0
Cleanliness: 8.0
Food: 7.0
Amenities: 10.0
It was the first time in Turkey, but before that we had been abroad, as soon as we left the airport and approached our transfer to the hotel - the negative immediately began - we were told that we were not on the lists of our hotel and we should go to another Anita Dream Hotel in Kirish. The scandal began already near the bus, there were 10 of us, whom they tried to separate. Naturally, we did not agree to this and demanded that we be taken to our hotel, in the end they could not argue with us and were taken to Anita Kemer Noch. Later it turned out that this is a constant practice of this hotel. The owner has several hotels - Anita Kemer Noch Hotel in Kemer, Anita Dream Hotel in Kirishi and I don’t remember another name.
Upon arrival, we were again sent to Dream in Kirish, and this is a village without anything, there are just hotels, you can’t walk, and we specifically chose Kemer to be in the city. The staff at the reception is rude, just because we argued with them, it lasted for many hours, they settled us, but in the worst building "D", which was without renovation with bad rooms. Buildings A, B, C were newly renovated in 1919, we already knew about this before our arrival, so we wanted to go there, as the voucher indicated the standard room, not economy!
Even for extra money, they did not want to settle us in these good rooms. Every day they said tomorrow - tomorrow we will settle you in new rooms and it lasted 2 days! Only on the third day we were settled for free, finally in a normal room in building A. I had to get nervous and is this a vacation ? ! The relationship has already been damaged. We talked with our TUI representative, and we were told that this should not happen at all, we realized that this is the hotel policy for people to arrange an unforgettable vacation! )))

The hotel itself is not bad for this money, 2 swimming pools, normal food, vacationers are all friendly normal people. The staff is also good at the bar, in the dining room and room service. The hotel does not have its own beach, but you can go to any beach you like, sun loungers $ 2. Walk some 5 minutes. Another minus is the cats on the territory, it was not very pleasant for me to watch them, sometimes they even jumped on the chairs.
In general, it’s up to you to decide about the hotel whether to come here or not, but TO KEMER is a must, we have never seen such WARM and CLEAR WATER! ))))))
Translated automatically from Russian. View original