A nightmare that everyone should know about

Written: 16 may 2009
Travel time: 6 — 13 may 2009
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 4.0
Food: 1.0
Amenities: 2.0
Firstly, I do not advise anyone to go so early to rest in Turkey! The weather was cold, the first two days it rained, although last year I was in Alanya at the same time, the weather was normal and the sea was warm. In such weather, the only salvation is always a hotel, although initially I flew to a four-star hotel with a normal attitude and a sober assessment of the hotel. When I arrived, I was shocked! The hotel just went down! Imagine, the hotel is designed for 400 people, and they started preparing it for the season two days before my arrival. The first thing I saw at the entrance to the hotel was a hall blocked by furniture, which was scrubbed by the Turks, and such a picture was observed all seven days of my vacation. When I went up to the room, the shock was even greater, not only did the windows overlook the landfill, on which there were garbage cans and stank, so all the paths in the room with which the floor was covered were rotten due to dampness in the room.
There was no hot water (hot water was given only on the fourth day after the scandal with the hotel administration and the hotel guide). Having examined the room, went down to the hall and began to look for a dining room, it turned out that there was no dining room! In the place where the dining room should be, the hotel staff dragged the furniture and washed the windows. My whole "OLinclusive! " consisted in the fact that near the bar there were three tables on which, during breakfast, lunch or dinner, the Turks put up soup, potatoes, some boiled vegetables (God knows how long ago) and a salad (God knows when cooked), no fresh vegetables or fruits, the hotel staff did not even bother about such excesses. All this was served in strict portion according to the number of people in the hotel. As it turned out later, only five people lived in the hotel with me (I remind you that the hotel is designed for 400 people). After such a delicious dinner, I wanted to go to the beach.
To my question: "Where is the hotel's beach? ", The answer was: "Go along the coast and look for the inscription on the wall. " It was impossible to look at the beach without tears (see photo), there were not only umbrellas and mattresses, but there were no sunbeds either. To the comments, the hotel staff answered simply: "Friend! Everything is fine, everything will be fine tomorrow, " though nothing happened until the end of the holiday. I would especially like to note the tour operator through which I flew to this beautiful hotel - "Coral travel". I especially want to highlight the position of the hotel guide Irina, who came the next day to sell a couple of tours on excursions. The answer to my comments was simple, it's my own fault that I chose this hotel, and they have nothing to do with it. I understand what a Turkish foursome is, I myself have been to Alanya in Turkish foursomes, but compared to this, they looked like seven stars. I'm not even talking about food, but what is the answer at the reception worth, that the beach does not work, it will be tomorrow, and hot water,

it will be if there is sun, I won’t write anything about the pool, see the photo, by the way there is also a children’s pool, if you don’t feel sorry for your children. Regarding "Coral travel", I want to stop separately, on the third day of my stay in this wonderful hotel, the tour operator Pegasus began to bring his tourists, who also had the good fortune to settle in this hotel, after two hours of staying at the hotel they were moved by Pegasus to another hotel, it was before my eyes, three couples were moved from this hotel to another hotel. The representative of Pegasus after that twice came to the administration of the hotel, "Coral travel" with a showdown - he did not bother with such problems, but offered to move to another hotel with payment of the full cost of the tour in another hotel. I understand everything, the four, they don’t feed “OLinclusive”, there is no buffet, there is no pool, no hot water, problems with electricity, it turns off for two or three minutes every twenty minutes, but the beach!
everyone flies to Turkey for the sake of the sea, the choice is either to lie back on the cobblestones, or to bridge on the beach of another hotel until the staff of the hotel where you settled down kicked you out!
Summarizing, I want to say the following: "Reading my review, you can attribute it all to the fact that the hotel was not ready for the season, since Turkey had a long winter this year, the economic crisis among the Turks, a small number of people in the hotel, I I'm not going to convince you, I just want to say: "Do not spoil your vacation, take another hotel for yourself, and take a tour operator with anyone, but not Coral Travel"!
Translated automatically from Russian. View original