Everything is very bad

Written: 11 october 2021
Travel time: 1 — 8 october 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Terrible hotel that can hardly be called a hotel. There are no 4 stars here, the stars are misleading. It's just a hostel. The hostel is falling apart, there was no repair there for a long time. Everything is old and dirty. Stains on carpets, towels, bedding (leaky). The plates in the dining room are broken and dirty (this is not a restaurant, no matter how much they would like to pass it off as one). The food is disgusting, nothing to do with what is in the official photos. There was no shampoo or slippers in the room - nothing that a four star should have. All plumbing is old and worn. It's not like washing - it's scary to look at.
The contingent is to get drunk and fight. Until 24:00, the noise of the disco - there can be no question of any sleep before this time. After the disco, people continue to get drunk and at night go to the room a little alive with broken faces. There is no soundproofing so you can hear it all. The view from the hotel is mediocre - you can see the mountains at the edge, for the most part you can see the road and outbuildings. For a week of "rest" they never even gave us new toilet paper - we had to look for it ourselves. The staff asks for money for everything, although everything seems to be included. Rudeness at the reception upon arrival (apparently they are used to talking with cattle). Wi-Fi in the rooms for a fee, free only in the lobby and then very slow (very! ). The light in the corridor is not on everywhere, only every fifth light is on (very dark).
Translated automatically from Russian. View original