Don't waste money

Written: 23 june 2009
Travel time: 28 may — 6 june 2009
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 5.0
Food: 3.0
Amenities: 7.0
We went to the hotel on the recommendation that it would be super good with the kids there, but in fact it turned out to be super bad. It's all about the service and the level of service. The place and the sea are good, the rooms are bad, small, but they did not pay attention to this. because no one was going to sit there, and the hotel is not new. It's not about the rooms. The service is terrible. let's start with restaurants: the food is not tasty, not varied, there are no meat dishes. One type of meat (or plate), there is a wild queue to the place where it is cooked, pieces are given out in 2 pieces. if you ask to put more, then they throw another one on the plate and they drive you away, in order to feed the children, they must be put next to them in this long queue. There is no mention of alcohol at all. If anyone wants to drink a glass of martini, and don’t dream, bring whiskey and normal alcohol with you from the free shop. here only local brandy and the cheapest. Turks themselves. who work at the hotel say so. Wine is poured into bottles from barrels that are in the snack bar during the day, stuffed with foil and put in the refrigerator, if you're lucky, there will be no flies. We were not lucky - a huge number of insects swam in a glass. And if the barrel is over, then no one will add it. The tablecloths are dirty, the tables are not cleaned after people who have already eaten. until you shit, then only the dirty bowls will be removed, and in order to remove it from the tablecloth, this was not the case, sit in a pigsty. Sleepy staff not in a hurry. This is the first time I've seen this in Turkey. There are no fruits. Only oranges. After the scandal, they gave me strawberries once. We went to a tray for otl, where they bought strawberries and cherries, apricots and peaches for children. Anex-tour says that it is expensive for a hotel to buy fruits and berries. Then do not write the UAll power system? write 3 * and breakfast, put the corresponding price. For ice cream, the children took turns for 2 hours (I’m not exaggerating), but still there wasn’t enough for everyone, they brought only 2 boxes of waffle cones and the children who stood in line at 18 o’clock (the time for issuing ice cream) did not receive anything, many cried. There is no children's animation, except for a mini-disco, the club is boring and not interesting. Slides work from 10-12 and then in the heat, from 14-16, when parents try to remove all the children from the sun. The rooms are not cleaned well. even for tips, only towels are changed, beds are supposed to be 1 p in 3 days. and don't dream. Until you ask, nothing will happen. Even the children said that they didn't want to stay in this hotel anymore, although they found many friends there. organization is useless. Anex-tour is the worst of all operators. they do nothing. They bought the whole hotel and they don't care what the tourists demand. Excursions they have 2 times more expensive than the same in the agencies behind the hotel. They lie that there is no insurance and. Etc. , etc. This is not true, they just buy there themselves, and people who bought an excursion in the rental and from Aneks ride in the same bus. And the law does not allow agents to work without insurance. There is a Ginza Travel agency, there is a good guy Ismail (a Turk from Kazakhstan), before buying from Anex, go talk, talk, you will be surprised and save money decently. It is the second in a row, if you go from the hotel. In general, my advice is not to listen to those who were there before, they themselves are in shock this year. This is not the same hotel and don't read the reviews from last year. Focus on the latter, but this year choose a different hotel. Don't go to this one.
Translated automatically from Russian. View original