Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
5.0
Cleanliness:
6.0
Food:
5.0
Amenities:
7.0
I was in this hotel for the second time (I went after May last year 2010). This time we went together. I didn't like this time:
1. It was quite cold, rainy, cold sea. But this is not up to the hotel staff - just bad luck. But the dampness and cold in the room definitely depends on them. At first they slept like in a swamp. The air conditioner was turned on all night, but it could not "pump" and dry the room of the 2-bed room. After contacting the reception, we were refused resettlement due to the full occupancy of the hotel
2. The food at this hotel has been a story for a long time. When you come for lunch today, you can easily predict what will be for lunch and dinner in the next 3-4 days. You can really see how stews with vegetables are made from the remaining meat, casseroles are made from old pasta, and pureed soups are made from the remaining vegetables. I, as a lover of vegetables and fruits, it was not bad. But for men, I think it was not easy to choose. Juices are not real, but you can get freshly squeezed for $ 2. The pastries are very heavy - they soaked the old cake in honey syrup and put it back on the table. Fruits mainly apples and oranges
3. The work of guides is a separate topic for conversation. Everyone knows that guides live on sales of excursions. But with what we met - not one framework is not included. The guide's name is Orhan Salamov, his phone number is +90-554-282-32-75, he is tall and thin. On the eve of the first meeting with the guide at the hotel, we came across a woman who went to Pamukkale. She was very dissatisfied with the fact that they promised the road for 2.5 hours, but drove all day, dissatisfied with the service and food on the trip. At a meeting with the guide on May 1, I voiced the woman's dissatisfaction with Orhan. He, of course, hung noodles on his ears that it was in May that a new road opened and the journey took 2.5 hours (and the woman, apparently, arrived yesterday along the old road). Because we really wanted to see Pamukkale, so we decided to take a chance and go on a 2-day trip. And this trip was like a game of "spot the differences" for us.
1. The guide didn't say anything about having breakfast at the hotel. We did not take and at the stop for breakfast we were content with what we had - bread and one cup of drink per person. As it turned out later, this hotel does not provide breakfast with you.
2. When buying an excursion, the guide had 2 options - for $ 100 and $ 160. The guide explained that $ 60 is the cost of tickets to Ephesus, Pamukkale and Cleopatra's pool. I don't think it's worth saying that the tickets were cheaper. I don’t remember exactly, but we calculated something in the region of 30-40 dollars.
3. Needless to say, we didn't see any for 2.5 hours. The departure was at night, and arrived at the first place only for dinner.
4. The organization of the tour is terrible. The first stops were silent. How much time for a stop, where you can go to the toilet, the bus number (who did not have time to look awake) - they did not tell us anything. They just stopped and that's it. Then the guide probably woke up and became more or less
5. After we woke up, half of the bus began to ask the guide about the promised 2.5 hours of travel. He was very surprised that so many people were talking about it. Waved before us with his certificate of the Ministry of Tourism. He said that he would definitely take data from us about the hotel guide and find out this issue. No more cheating
6. The first stop was at the house of the Virgin Mary and Ephesus. The house is a Turkish remake, and this is not only my opinion. I really liked Ephesus - the old excavations of the city. White and very beautiful
7. After Ephesus, we went to a 5 * hotel (all inclusive) with a thermal pool, where we were supposed to stay overnight. On the way, we stopped at a shopping textile center. In general, the Turks constantly carry to their stores. It's one thing when you go on a free tour with shopping. But for our 320 dollars (this is about 10 thousand rubles) we were also taken to the shops - this is impudence, of course
8. The C&H 5 * hotel was not of the All Inclusive category, as the hotel guide promised. All drinks had to be paid separately. The declared thermal pool was just a warm pool with water that had not been changed for a long time. Yes, it didn’t smell like bleach, like in the other pool, but I didn’t notice its thermal either. The sauna was just warm, not hot. There was no safe in the room, so during our stay in the pool, absolutely all the money was stolen from us. We were closing the door, so someone opened the door and cleaned us out. Of course, the money was not returned to us, because. There are no cameras anywhere, and “there is a second key only at the reception and no one can take it”, it was just funny. Well, okay - let them choke
9. The hotel promised "Oriental Night" with an entertainment program, belly dancing and other oriental entertainment. There was no program. Yes, and we would not be up to it
10. In the morning we had breakfast and went to Pamukkale. There we were given 3 hours for the travertines and Cleopatra's pool. Everyone liked it, of course.
11. After we went to the Onyx factory (1 hour), wine shop (1 hour), carpet factory (about 1.5 hours). In total, about 5 hours to the shops and only 3 hours to Pamukkale, which we actually went to. No persuasion that we, as tourists, do not need these shops, but we want more time in Pamukkale, was not accepted. It was such a program, which the hotel guide also kept silent about when selling the tour.
Upon arrival at the hotel, I wanted to strangle the guide with my own hands, who lied so blatantly to all the tourists at the meeting. Of course, I cannot do this. I ran into him when he was leading another group to a meeting, and in front of people I told about all his stories. I really hope people take my words seriously. Although he said that all the tourists came up to him and said thank you for the tour. Of course, no one thanked him, because. after the trip, we talked with people we met on the trip
If I were a man, I would just come up and give him in the eye, and I would figure it out later. So brazenly lie to everyone can not be allowed. I think that there will definitely be such a person who will not care what others think of him. I will be on his side!
In general, we decided that Turkey is not our country. I understand that such an attitude towards Russians on vacation is not without reason. Only the Turks need to understand that they are also not treated very well. And if we go there to spend money, they kind of earn money. This means that the client must be satisfied with what he spent his money on. I really hope we don't go there again.
1. It was quite cold, rainy, cold sea. But this is not up to the hotel staff - just bad luck. But the dampness and cold in the room definitely depends on them. At first they slept like in a swamp. The air conditioner was turned on all night, but it could not "pump" and dry the room of the 2-bed room. After contacting the reception, we were refused resettlement due to the full occupancy of the hotel
2. The food at this hotel has been a story for a long time. When you come for lunch today, you can easily predict what will be for lunch and dinner in the next 3-4 days. You can really see how stews with vegetables are made from the remaining meat, casseroles are made from old pasta, and pureed soups are made from the remaining vegetables. I, as a lover of vegetables and fruits, it was not bad. But for men, I think it was not easy to choose. Juices are not real, but you can get freshly squeezed for $ 2. The pastries are very heavy - they soaked the old cake in honey syrup and put it back on the table. Fruits mainly apples and oranges
3. The work of guides is a separate topic for conversation. Everyone knows that guides live on sales of excursions. But with what we met - not one framework is not included. The guide's name is Orhan Salamov, his phone number is +90-554-282-32-75, he is tall and thin. On the eve of the first meeting with the guide at the hotel, we came across a woman who went to Pamukkale. She was very dissatisfied with the fact that they promised the road for 2.5 hours, but drove all day, dissatisfied with the service and food on the trip. At a meeting with the guide on May 1, I voiced the woman's dissatisfaction with Orhan. He, of course, hung noodles on his ears that it was in May that a new road opened and the journey took 2.5 hours (and the woman, apparently, arrived yesterday along the old road). Because we really wanted to see Pamukkale, so we decided to take a chance and go on a 2-day trip. And this trip was like a game of "spot the differences" for us.
1. The guide didn't say anything about having breakfast at the hotel. We did not take and at the stop for breakfast we were content with what we had - bread and one cup of drink per person. As it turned out later, this hotel does not provide breakfast with you.
2. When buying an excursion, the guide had 2 options - for $ 100 and $ 160. The guide explained that $ 60 is the cost of tickets to Ephesus, Pamukkale and Cleopatra's pool. I don't think it's worth saying that the tickets were cheaper. I don’t remember exactly, but we calculated something in the region of 30-40 dollars.
3. Needless to say, we didn't see any for 2.5 hours. The departure was at night, and arrived at the first place only for dinner.
4. The organization of the tour is terrible. The first stops were silent. How much time for a stop, where you can go to the toilet, the bus number (who did not have time to look awake) - they did not tell us anything. They just stopped and that's it. Then the guide probably woke up and became more or less
5. After we woke up, half of the bus began to ask the guide about the promised 2.5 hours of travel. He was very surprised that so many people were talking about it. Waved before us with his certificate of the Ministry of Tourism. He said that he would definitely take data from us about the hotel guide and find out this issue. No more cheating
6. The first stop was at the house of the Virgin Mary and Ephesus. The house is a Turkish remake, and this is not only my opinion. I really liked Ephesus - the old excavations of the city. White and very beautiful
7. After Ephesus, we went to a 5 * hotel (all inclusive) with a thermal pool, where we were supposed to stay overnight. On the way, we stopped at a shopping textile center. In general, the Turks constantly carry to their stores. It's one thing when you go on a free tour with shopping. But for our 320 dollars (this is about 10 thousand rubles) we were also taken to the shops - this is impudence, of course
8. The C&H 5 * hotel was not of the All Inclusive category, as the hotel guide promised. All drinks had to be paid separately. The declared thermal pool was just a warm pool with water that had not been changed for a long time. Yes, it didn’t smell like bleach, like in the other pool, but I didn’t notice its thermal either. The sauna was just warm, not hot. There was no safe in the room, so during our stay in the pool, absolutely all the money was stolen from us. We were closing the door, so someone opened the door and cleaned us out. Of course, the money was not returned to us, because. There are no cameras anywhere, and “there is a second key only at the reception and no one can take it”, it was just funny. Well, okay - let them choke
9. The hotel promised "Oriental Night" with an entertainment program, belly dancing and other oriental entertainment. There was no program. Yes, and we would not be up to it
10. In the morning we had breakfast and went to Pamukkale. There we were given 3 hours for the travertines and Cleopatra's pool. Everyone liked it, of course.
11. After we went to the Onyx factory (1 hour), wine shop (1 hour), carpet factory (about 1.5 hours). In total, about 5 hours to the shops and only 3 hours to Pamukkale, which we actually went to. No persuasion that we, as tourists, do not need these shops, but we want more time in Pamukkale, was not accepted. It was such a program, which the hotel guide also kept silent about when selling the tour.
Upon arrival at the hotel, I wanted to strangle the guide with my own hands, who lied so blatantly to all the tourists at the meeting. Of course, I cannot do this. I ran into him when he was leading another group to a meeting, and in front of people I told about all his stories. I really hope people take my words seriously. Although he said that all the tourists came up to him and said thank you for the tour. Of course, no one thanked him, because. after the trip, we talked with people we met on the trip
If I were a man, I would just come up and give him in the eye, and I would figure it out later. So brazenly lie to everyone can not be allowed. I think that there will definitely be such a person who will not care what others think of him. I will be on his side!
In general, we decided that Turkey is not our country. I understand that such an attitude towards Russians on vacation is not without reason. Only the Turks need to understand that they are also not treated very well. And if we go there to spend money, they kind of earn money. This means that the client must be satisfied with what he spent his money on. I really hope we don't go there again.
Translated automatically from Russian. View original
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