Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
8.0
Cleanliness:
8.0
Food:
3.0
Amenities:
6.0
The hotel has nuances.
From a good hotel in a very beautiful place, the mountains are especially beautiful, from all sides. The sea is clean. I read in the reviews that it was bad that the sunset was sharp, I was worried about how the children would be. Yes, the truth is that the depth begins abruptly 1.5-2 meters from the shore, but this was not felt at all and did not interfere. when you don’t walk a pebble for a long time, you immediately swim.
The beach is large, wide, consists of 3 "parts".
The territory is beautiful, green, everything is clean, no garbage. Live, the hotel looks "cozier" and more beautiful than in the photo due to the beautiful green area, interesting trees.
The rooms are bright, not tiny, everything worked. There is a balcony, but it is not fenced with anything, just bushes are planted. Because of this, 2 children's T-shirts were stolen from the balcony, which dried, cats constantly came into the room from the street.
It is inconvenient that the shower is built-in from above and there is no removable watering can. The youngest son, 3 years old, does not like it when water gets into his eyes and pours on his head, bathing him was problematic.
There seems to be no animation during the day, no one calls anyone anywhere, invites you if you keep track of the time yourself and you come, "standard" entertainment is held. By the way, there are no clocks hanging anywhere, only near the slides, so it’s difficult to keep track of time. It seems to be trifles, but because of this, I constantly had to take the phone with me.
In the evening there were only 2 performances, 1 time the best couple of the hotel, on other days there was only a very loud disco without any entertainment.
The audience of the hotel is 45+, there are a lot of elderly people, 70 percent. The rest, oddly enough, are young families without children, with children there are few vacationers, so there are no attractions, trampolines and other things for children, only a small primitive playground near the beach.
The main and huge problem of the hotel is the restaurant. Here's the trouble.
We went to this hotel just for the sake of food, because. daughter is a big allergic, she can not eat gluten and lactose. The hotel claims that they are the only ones in Turkey with gluten-free food, with a separate kitchen, specially trained staff for this food.
Indeed, there was a gluten-free diet, BUT lactose (regular milk and butter) was in all the "diet" dishes. All gluten-free pancakes, cereals, pastries, potatoes were with ordinary milk, butter, there was ordinary cheese... This is very strange, because. 90% of people with gluten intolerance do not eat lactose either (including those who are on weight loss detox programs, who are just for the sake of fashion or lead a healthy conscious lifestyle. Always exclude gluten, lactose, regular sugar, yeast at the same time). At the same time, it is important for a person who has an allergy to know clearly from what the dish was prepared, nowhere were there any compositions of the ingredients.
Constantly had to call the kitchen staff to ask. At the same time, for the first time, we encountered the fact that the staff does not speak Russian, and there is almost no English either, even at the reception the girl responsible for the diet kitchen. They talked about lactose constantly different things with sunflower oil, then with olive oil, then with cream. Once they believed they ate sprinkled pasta, they didn’t risk it further and my daughter ate French fries 2 times a day all week, she was at least in sunflower oil...
We bought the cheapest corn pasta, boiled white rice on the water and already gluten-free cuisine. There were no special porridges of which there were many. Nobody delved into the essence of the diet, it's just a publicity stunt to attract customers.
Therefore, it was not worth overpaying for such a "under-diet", you could eat fries everywhere...
With the usual kitchen is also sad.
80% of the dishes are some kind of vegetable stews, just boiled vegetables, for an amateur. Meat all week in turn, then chicken wings, then chicken thighs, a couple of times fatty lamb steaks that are impossible to chew. No pork/beef steaks, turkey, nothing on fire, no outdoor roasting. The simplest fish was the same all week, once there was even a tiny fried capelin like they give to cats...
I read reviews before the trip that the food was not very good, but at the same time they uploaded photos of mussels, shells, crabs. I thought people were nitpicking. True, there were shells, crabs and one type of large tasty fish, but it was 1 time per fish day and that's all except fish for an amateur.
The food is really sad.
Masks are issued at the entrance to the restaurant, food is not served without them. The food is fenced and only the restaurant employees are adjusting everything. If you want to take 1 piece of meat at least a little fried, you say, and they put 5 huge fatty pieces on you... this is also inconvenient, but it’s not the hotel’s fault, but general quarantine restrictions (although as we found out upon arrival, not all hotels enclose food).
There were always fruits, a lot - grapes, figs, pears, plums, peaches, oranges.
Alcohol is not imported, only local. Imported for an additional fee, although the hotel is ultra.
The little things were not thought out, they save on everything on everything they can - there were no glasses for toothbrushes in the room, they asked for soap dishes, they didn’t put down a notebook and a pen, and with their understanding of Russian they were just needed, sheets with stains, lunch lasts only an hour and a half, you need to hurry so as not to miss it, at the exit from the beach there are very few places where you can wash the sand off your feet next to our beach, the shower did not work all week, you had to go to the neighboring "block" and there you would constantly stand in line to wash your feet.
In general, they didn’t dwell on the negative, “let go of the situation” and enjoyed the sea, the rest, but the hotel definitely does not live up to its value. We will definitely not go here again, unless they make food without lactose, including for our daughter.
Their "reputation" is saved by the mountains and the sea. Everything seems to be there, but the service does not reach the point where you want to come back here.
From a good hotel in a very beautiful place, the mountains are especially beautiful, from all sides. The sea is clean. I read in the reviews that it was bad that the sunset was sharp, I was worried about how the children would be. Yes, the truth is that the depth begins abruptly 1.5-2 meters from the shore, but this was not felt at all and did not interfere. when you don’t walk a pebble for a long time, you immediately swim.
The beach is large, wide, consists of 3 "parts".
The territory is beautiful, green, everything is clean, no garbage. Live, the hotel looks "cozier" and more beautiful than in the photo due to the beautiful green area, interesting trees.
The rooms are bright, not tiny, everything worked. There is a balcony, but it is not fenced with anything, just bushes are planted. Because of this, 2 children's T-shirts were stolen from the balcony, which dried, cats constantly came into the room from the street.
It is inconvenient that the shower is built-in from above and there is no removable watering can. The youngest son, 3 years old, does not like it when water gets into his eyes and pours on his head, bathing him was problematic.
There seems to be no animation during the day, no one calls anyone anywhere, invites you if you keep track of the time yourself and you come, "standard" entertainment is held. By the way, there are no clocks hanging anywhere, only near the slides, so it’s difficult to keep track of time. It seems to be trifles, but because of this, I constantly had to take the phone with me.
In the evening there were only 2 performances, 1 time the best couple of the hotel, on other days there was only a very loud disco without any entertainment.
The audience of the hotel is 45+, there are a lot of elderly people, 70 percent. The rest, oddly enough, are young families without children, with children there are few vacationers, so there are no attractions, trampolines and other things for children, only a small primitive playground near the beach.
The main and huge problem of the hotel is the restaurant. Here's the trouble.
We went to this hotel just for the sake of food, because. daughter is a big allergic, she can not eat gluten and lactose. The hotel claims that they are the only ones in Turkey with gluten-free food, with a separate kitchen, specially trained staff for this food.
Indeed, there was a gluten-free diet, BUT lactose (regular milk and butter) was in all the "diet" dishes. All gluten-free pancakes, cereals, pastries, potatoes were with ordinary milk, butter, there was ordinary cheese... This is very strange, because. 90% of people with gluten intolerance do not eat lactose either (including those who are on weight loss detox programs, who are just for the sake of fashion or lead a healthy conscious lifestyle. Always exclude gluten, lactose, regular sugar, yeast at the same time). At the same time, it is important for a person who has an allergy to know clearly from what the dish was prepared, nowhere were there any compositions of the ingredients.
Constantly had to call the kitchen staff to ask. At the same time, for the first time, we encountered the fact that the staff does not speak Russian, and there is almost no English either, even at the reception the girl responsible for the diet kitchen. They talked about lactose constantly different things with sunflower oil, then with olive oil, then with cream. Once they believed they ate sprinkled pasta, they didn’t risk it further and my daughter ate French fries 2 times a day all week, she was at least in sunflower oil...
We bought the cheapest corn pasta, boiled white rice on the water and already gluten-free cuisine. There were no special porridges of which there were many. Nobody delved into the essence of the diet, it's just a publicity stunt to attract customers.
Therefore, it was not worth overpaying for such a "under-diet", you could eat fries everywhere...
With the usual kitchen is also sad.
80% of the dishes are some kind of vegetable stews, just boiled vegetables, for an amateur. Meat all week in turn, then chicken wings, then chicken thighs, a couple of times fatty lamb steaks that are impossible to chew. No pork/beef steaks, turkey, nothing on fire, no outdoor roasting. The simplest fish was the same all week, once there was even a tiny fried capelin like they give to cats...
I read reviews before the trip that the food was not very good, but at the same time they uploaded photos of mussels, shells, crabs. I thought people were nitpicking. True, there were shells, crabs and one type of large tasty fish, but it was 1 time per fish day and that's all except fish for an amateur.
The food is really sad.
Masks are issued at the entrance to the restaurant, food is not served without them. The food is fenced and only the restaurant employees are adjusting everything. If you want to take 1 piece of meat at least a little fried, you say, and they put 5 huge fatty pieces on you... this is also inconvenient, but it’s not the hotel’s fault, but general quarantine restrictions (although as we found out upon arrival, not all hotels enclose food).
There were always fruits, a lot - grapes, figs, pears, plums, peaches, oranges.
Alcohol is not imported, only local. Imported for an additional fee, although the hotel is ultra.
The little things were not thought out, they save on everything on everything they can - there were no glasses for toothbrushes in the room, they asked for soap dishes, they didn’t put down a notebook and a pen, and with their understanding of Russian they were just needed, sheets with stains, lunch lasts only an hour and a half, you need to hurry so as not to miss it, at the exit from the beach there are very few places where you can wash the sand off your feet next to our beach, the shower did not work all week, you had to go to the neighboring "block" and there you would constantly stand in line to wash your feet.
In general, they didn’t dwell on the negative, “let go of the situation” and enjoyed the sea, the rest, but the hotel definitely does not live up to its value. We will definitely not go here again, unless they make food without lactose, including for our daughter.
Their "reputation" is saved by the mountains and the sea. Everything seems to be there, but the service does not reach the point where you want to come back here.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- There are nuances, poor food, service, the price is too high
- Excellent hotel
- Great big and clean area, but Wi-Fi is only for the phone, they turn off the air conditioner at night
- cool hotel
- Lovely hotel
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