A very old hotel that does not at all correspond to the declared level, maximum

Written: 8 october 2016
Travel time: 25 september — 4 october 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 1.0
Food: 4.0
Amenities: 5.0
There is no sound insulation at all, dirt is everywhere, it is impossible to drink anything except water, there is no animation, the kitchen is 3 balls, the Internet is only at the reception. I do not recommend in any way!

This is a short one, but now I will try to write in more detail.
We rested with a family with a child of 1.5 years, in Turkey not for the first time, there is something to compare with. Also, we are not spoiled by expensive hotels, such as Radisson, Hilton, Maxx Royal, etc. I will compare with hotels of the corresponding price category. Rest with pleasure and
cheap 3 * -4 * hotels, but this is the first time I encounter such a discrepancy with the declared level and, most importantly, reviews and ratings on the Internet. Apparently the effect is that the hotel belongs to the Coral group of companies, and only this tour company sells it exclusively, so apparently they made an effort to inflate the rating. But let's start in order.

From good.

1. A fairly large beautiful area, a lot of palm trees, pine trees.
2.
Not far from the center of the village of Goynuk, the village itself is small but very beautiful, surrounded by mountains.
3. Not bad, new (the only thing new in this hotel) kids club, several rooms with different entertainment for different ages.

Of the minuses.
1. As I said, the hotel is very old, there was no reconstruction for a long time, it can be seen throughout.
2. Most of all I was upset by the windows and doors, in all the rooms there are old wooden (not euro) windows with ONE glass, this is even worse than the windows in the old Khrushchev houses. There is NO soundproofing AT ALL. Entrance doors also have huge gaps around the perimeter (see photo).
photo), there is no soundproofing on both sides, and although our room was far enough from the bar where discos are held, even with the windows closed, you could safely dance in the room, but unfortunately we have a small child and we go to bed at 9 o'clock, it is unrealistic to fall asleep , until one in the morning, the windows rattle from music on one side, and already another music plays from the side of the front doors. It's just a NIGHTMARE. For those who go to bed sober before one in the morning, this is guaranteed to be a problem.
At the reception we were assured that the situation is similar in all rooms. They offered to relocate to the wing on the other side, above the kitchen, but there, in addition to music, terrible acrid smoke from the kitchen will await us.
3. Dirty everywhere. The tables, and especially the soft seats in the restaurant, are all stained, it is clear that they are more than one year old, the carpet in the room is generally terrible. Sunbeds etc are also dirty.
4. The elevators are very small and very dirty, as if the elevator is in a high-rise building.
5.
Animation, it is, but compared to other 5 * hotels where I've been, it's very primitive.

6. Drinks are generally a separate issue, I don’t drink strong alcohol, I can’t say anything, but it’s not recommended to drink anything other than water from non-alcoholic drinks, instead of juices - some kind of “just add water” powdered drink tastes worse than the cheapest sweet water, and nothing else. The minibar has one cola, fanta and two small juices, that's it! We only drank water and coffee/tea.
7. Kitchen, corresponds to the general low level. 5 * there is far from smelling. Everything is very modest and monotonous. Queues, lack of main course and fruit. One time service.

Therefore, if you are considering a 4-5 * hotel, you should not go here!
Translated automatically from Russian. View original