Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
4.0
Food:
6.0
Amenities:
6.0
Disappointed by the presence of rooms, which for some reason are not in the photos on the top hotels and the official website.
They settled us in block "C" on the first floor, the first minus turned out to be in the curtains, they were not enough for the entire length of the window (photo in the application: I had to hang bedspreads from the beds on the center of the window and press them with the phone so that they would not fall), respectively, the entire audience located behind I could watch with the tables how we move around the room, contacting the guide Dmitry about the curtains did not give any results. Having contacted the reception about changing the room, we received an answer that at the moment there are no other free rooms and we will be able to move only after three days. The rest of the "charms" of the room in block "C" are set out in the photo, I think it makes no sense to describe.
Two days later, they achieved relocation, I am attaching a photo of the new room.
Wi-Fi in the hotel, in the presence of 5 routers, works disgustingly, there is signal reception, but there is no Internet.
The Adilet receptionist does not know how to solve the problems of hotel guests in a client-oriented way and at the slightest conflict begins to switch to "you" and prove that he is right and you are nobody here.
Alcohol during the day is normal, as soon as dinner time comes, it turns into water.
Animation is really worth putting in the hotel "5", the guys are great, not intrusive, they do their job well.
Be prepared to check into a room that is not in the photos of the official website of the hotel.
They settled us in block "C" on the first floor, the first minus turned out to be in the curtains, they were not enough for the entire length of the window (photo in the application: I had to hang bedspreads from the beds on the center of the window and press them with the phone so that they would not fall), respectively, the entire audience located behind I could watch with the tables how we move around the room, contacting the guide Dmitry about the curtains did not give any results. Having contacted the reception about changing the room, we received an answer that at the moment there are no other free rooms and we will be able to move only after three days. The rest of the "charms" of the room in block "C" are set out in the photo, I think it makes no sense to describe.
Two days later, they achieved relocation, I am attaching a photo of the new room.
Wi-Fi in the hotel, in the presence of 5 routers, works disgustingly, there is signal reception, but there is no Internet.
The Adilet receptionist does not know how to solve the problems of hotel guests in a client-oriented way and at the slightest conflict begins to switch to "you" and prove that he is right and you are nobody here.
Alcohol during the day is normal, as soon as dinner time comes, it turns into water.
Animation is really worth putting in the hotel "5", the guys are great, not intrusive, they do their job well.
Be prepared to check into a room that is not in the photos of the official website of the hotel.
Translated automatically from Russian. View original
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