Basically ok, the service is bad

Written: 8 september 2017
Travel time: 30 august — 6 september 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 6.0
Food: 10.0
Amenities: 8.0
If you have already bought a tour, do not read the reviews, but feel free to go and relax, everything is fine here. If you only choose, there are disadvantages that can be annoying, but in general I would recommend, especially if the price is low.
The hotel is in a great location - mountains, forest, sea. . large beautiful area, far from civilization, so clean air. Water park with three slides. It is convenient to walk with a stroller - that's why we chose it, because we went with a 6-month-old baby. The room was initially given a small 2705, although given 10 dollars. But without any problems they gave another 5407. They stopped in it - though far away, but quiet and the windows can not be closed, they go into the woods. Because of all this fuss, I evaluate the settlement badly, because it was possible to give us a reserved garden at once, and not a deluxe, in which no extra 2 beds for children will fit. The room was cleaned up terribly, although they left a dollar. The bed did not change. Towels and cosmetics were updated, the bar - every other time. Cola, fanta, juices, min. and habit.
water.

Staff is just tin. Noisy, noisy, tactless. . they sing, run after each other, come into the room when they feel like it. One day they came, and a cleaning lady with a man sitting in front of our room and drinking cola. On the chairs where our things were dried)) soundproofing between the rooms is not very, hot water was always. Towels are white, and from the bed there are stains, holes. There were no problems with beach towels.
Food is excellent. Everything is fresh and delicious. Lots of food, something new every day. We were in a Chinese restaurant, we also liked everything.
The territory is being cleaned, there is dirt in some places, but it is generally normal.
The animation is normal. The children liked the atmosphere in the hotel and the fun. There is enough entertainment. You can go to Tekirova for a souvenir or a tour, you can take an electric scooter for $ 10. Phaselis beach can be reached in a couple of hours.
According to the main indicators, the hotel is good.
If you make the staff work and teach them tact, if the manager controls the work, it would be great.
In general, rested well. No one got sick or saw the sick. There were also no unpleasant incidents. Annoyed only the little things, so if you can put up with them, feel free to come: the mountains, the sea, the area is great))
Translated automatically from Ukrainian. View original