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We rested at the San Marino 3 * Kemer (Beldibi) hotel and are extremely outraged by what is happening in this hotel. We were ready for what you can get in a 3 * hotel and did not pretend to be super service. But the lawlessness that reigns in the San Marino hotel does not allow us to remain silent about the humiliation we were subjected to during the so-called vacation.
Firstly, on the websites of all tour operators sending clients to this hotel, there is no description of it. It can be found online on other campaign sites, but the photos accompanying this description are not those of the San Marino Hotel.
On the website www. tours. 1000turov. ru, as, indeed, on all other sites, there is a complete discrepancy between the description of the hotel and reality. Namely:
- the hotel has an area of approximately 1500 sq. m, not 6.000, as indicated in the description.
- the beach is not 100 m across the road, but approximately 350-400 meters. And this is the second coastline, not the first, as stated in the description.
- jet skis, pedal boats, canoes, beach volleyball are not included in the hotel and are available for a fee.
- aerobics, no darts.
- there is no sauna and Turkish bath in the hotel.
- of the 2 bars offered in the description, there is only one by the pool.
- "Daytime and evening animation programs, live music (once a week), disco. " It says so in the description. Except for the pitiful attempts of the animator, who practically does not speak Russian (despite the fact that only the Russian-speaking contingent rests in the hotel), to hold some kind of event a couple of times on an unlit stage in complete darkness, after which there simply were no people willing to participate in such a program, nothing else was offered.
- “For children: a club (from 3 to 12 years old) and a playground. You can use the services of a babysitter. » There was no playground, much less a club for children. Children were simply ignored there and their only entertainment was the pool.
And the animator went around during the day, trying to make acquaintances with newly arriving Russian girls.
Now I would like to dwell in more detail on what we saw there.
1. Accommodation. On the very first day of arrival, I was surprised that there were mostly tourists in the hotel who were moved from other hotels, mainly from Larissa hotels, tours to which cost an order of magnitude more expensive. The guides explained that in these hotels all the places are occupied and in return they provide the best hotel. After some time, when people understood where they were, they began to make demands to relocate them according to the purchased tickets. We could observe scandals about this at the reception every day.
2. Territory. Not well maintained, during our entire stay we never saw anyone clean the area. There are no usual flower beds, uncut lawns, reeds are growing. The area around the pool is dirty and slippery.
During our stay, 2 accidents occurred for this reason: one girl slipped by the pool and broke her leg, the second fell, hitting her head. To the right of the entrance to the hotel, ropes are stretched on which the washed laundry is dried.
3. Pool. The hotel pool was never cleaned during our stay. It is unlikely that the disinfection of water was carried out, since there were no time limits for swimming in the pool. At night, we have repeatedly observed how noisy companies of young Turks bathed in the hotel, threw each other into the pool in their clothes. There is nowhere to hide from the sun at a temperature of +42, there are only three umbrellas by the pool in a terrible state, dirty.
4. Numbers. There is only one maid for the whole hotel, which, of course, does not have time to clean all the rooms. There are no detergents for washing plumbing, only a bucket and a mop are items for cleaning. (Photo attached.
) The bathrooms in the rooms are dirty, due to the lack of use of detergents there is an unpleasant smell. The rooms were cleaned only for those who were lucky enough to find a maid. Bed linen and towels washed out, with holes. They are not changed during the entire period of rest. Directly under the windows there is a discotheque of a neighboring hotel, where, unlike San Marino, a pretty decent evening animation and disco took place daily. And since the windows in the hotel are not plastic, as they should be in such cases, but wooden, until half past one in the night it was impossible not only to sleep and watch TV, but also to talk to each other. Powerful equipment muffled all other sounds. Those with windows overlooking the landing of our hotel were not in the best position.
There was no disco, but the entertaining companies of tipsy Turks turned on the music at full volume, and then at night they entertained the vacationers with wild laughter and nightly swims. Thus, with a full night's rest, there were big problems.
continue on......... .
Firstly, on the websites of all tour operators sending clients to this hotel, there is no description of it. It can be found online on other campaign sites, but the photos accompanying this description are not those of the San Marino Hotel.
On the website www. tours. 1000turov. ru, as, indeed, on all other sites, there is a complete discrepancy between the description of the hotel and reality. Namely:
- the hotel has an area of approximately 1500 sq. m, not 6.000, as indicated in the description.
- the beach is not 100 m across the road, but approximately 350-400 meters. And this is the second coastline, not the first, as stated in the description.
- jet skis, pedal boats, canoes, beach volleyball are not included in the hotel and are available for a fee.
- aerobics, no darts.
- there is no sauna and Turkish bath in the hotel.
- of the 2 bars offered in the description, there is only one by the pool.
- "Daytime and evening animation programs, live music (once a week), disco. " It says so in the description. Except for the pitiful attempts of the animator, who practically does not speak Russian (despite the fact that only the Russian-speaking contingent rests in the hotel), to hold some kind of event a couple of times on an unlit stage in complete darkness, after which there simply were no people willing to participate in such a program, nothing else was offered.
- “For children: a club (from 3 to 12 years old) and a playground. You can use the services of a babysitter. » There was no playground, much less a club for children. Children were simply ignored there and their only entertainment was the pool.
And the animator went around during the day, trying to make acquaintances with newly arriving Russian girls.
Now I would like to dwell in more detail on what we saw there.
1. Accommodation. On the very first day of arrival, I was surprised that there were mostly tourists in the hotel who were moved from other hotels, mainly from Larissa hotels, tours to which cost an order of magnitude more expensive. The guides explained that in these hotels all the places are occupied and in return they provide the best hotel. After some time, when people understood where they were, they began to make demands to relocate them according to the purchased tickets. We could observe scandals about this at the reception every day.
2. Territory. Not well maintained, during our entire stay we never saw anyone clean the area. There are no usual flower beds, uncut lawns, reeds are growing. The area around the pool is dirty and slippery.
During our stay, 2 accidents occurred for this reason: one girl slipped by the pool and broke her leg, the second fell, hitting her head. To the right of the entrance to the hotel, ropes are stretched on which the washed laundry is dried.
3. Pool. The hotel pool was never cleaned during our stay. It is unlikely that the disinfection of water was carried out, since there were no time limits for swimming in the pool. At night, we have repeatedly observed how noisy companies of young Turks bathed in the hotel, threw each other into the pool in their clothes. There is nowhere to hide from the sun at a temperature of +42, there are only three umbrellas by the pool in a terrible state, dirty.
4. Numbers. There is only one maid for the whole hotel, which, of course, does not have time to clean all the rooms. There are no detergents for washing plumbing, only a bucket and a mop are items for cleaning. (Photo attached.
) The bathrooms in the rooms are dirty, due to the lack of use of detergents there is an unpleasant smell. The rooms were cleaned only for those who were lucky enough to find a maid. Bed linen and towels washed out, with holes. They are not changed during the entire period of rest. Directly under the windows there is a discotheque of a neighboring hotel, where, unlike San Marino, a pretty decent evening animation and disco took place daily. And since the windows in the hotel are not plastic, as they should be in such cases, but wooden, until half past one in the night it was impossible not only to sleep and watch TV, but also to talk to each other. Powerful equipment muffled all other sounds. Those with windows overlooking the landing of our hotel were not in the best position.
There was no disco, but the entertaining companies of tipsy Turks turned on the music at full volume, and then at night they entertained the vacationers with wild laughter and nightly swims. Thus, with a full night's rest, there were big problems.
continue on......... .
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Don't be fooled!
- Continuation
- This is not a hotel, but a nightmare!
- Mayhem!
- Solid three
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