Отель не оправдает Ваших надежд на хороший отдых The hotel will not meet your expectations for a good stay

We arrived at the hotel late in the evening and when, after filling out the questionnaires at the reception, they offered the keys to the room, we wanted to quickly fall asleep. . . they got to the room quickly and the Turk, giving the keys, began to demand money because 2 dollars of tea did not suit him. Such impudence surprised me a little, especially since the room was in a terrible state. . . There has not been a repair here for 20 years since the hotel was built. At the first press of the toilet button, it fell off and the water then poured for almost a day, making it difficult to sleep. The water from the washbasin did not drain - the sewer was clogged and the shower rack was broken. during the rest, the toilet was repaired 3 times, and our neighbors had 6-7 times. No one changed the bed in the room for 7 days, and after contacting the reception, they brought it and offered to change it on their own. . . Cleaning in the room consisted in the fact that they removed the garbage from the bucket. The beach turned out to be just tiny (it is one for 3 hotels) - 230-250 people could rest on it, and for the first 5 days I had to remember the rest in the Crimea and relax right on the pebbles without sunbeds. . . There was a lot of food in the dining room (with the exception of meat dishes), but in order to take it you had to run a lot, the food was in 3 places. . . I was not mistaken when I wrote "canteen" In the restaurant, drinks are brought by the waiter and they will not clean the leftovers from the plates into the trolley 2 meters from you when you eat. Although ultra-inclusive was promised, there was nothing of the sort. When my wife asked for a glass of rosé , the bartender mixed white and red wine with a smile to make rosé . Whiskey and martini was not even local, when I asked where these drinks were, the bartender answered me that it was expensive. the day before departure, my phone was stolen in the dining room and again there was no reaction from the staff. A separate "thank you" to Anex Tour and its representative Ramis, who withdrew himself from solving problems with the administration and stated that his duties included only organizing excursions. . .