Пансионат, разочарованию нет предела Pension, disappointment knows no bounds

The hotel does not answer its "5". We have been to Turkey more than once. So let's start in order:
1. Arriving at the hotel, they settled into the room quickly. But when we entered it, we were disappointed - the room is small in size, and for a child (7 years old) it’s just an armchair, which, if unfolded, is just a column to sleep (this chair is not in one photo). The lamps are all broken. Towels with yellow stains. They asked to change. Changed. View of the ruins, downstairs a place to gather workers (a smoking room in one word) and another transformer buzzes all night. But they took it, because they wanted the child to sleep normally and comfortably (there was a larger chair in size). We checked into our room at 4:00 pm and no one offered us a meal. They waited until 19.00, and before that time they ate the cookies that they had with them.
2. Cleaning. Cleaned almost every day. Accessories (shampoo, gel) were not always installed. There is only water in the bar, and that is also not always supplied. Changed bed linen for our 7 days only 1 time. The dust didn't come off at all. Bathrobes are not provided.

3. Main restaurant. Huge queues. All that abundance of dishes that is in the photo on the Internet - NO... If you want more seafood - this is not here ((((((The appliances are always dirty, they had to be changed (there was a feeling that they just wiped them). Snack- bar: 24 hours is not true. It was open only from 12.00 to 16.00. Ice cream from 15.00 to 16.00, but if you are late for 5 minutes, no one will give you anything. There are no confectionery and cakes in the lobby.
4. There is no animation for children, except for a mini disco (25 minutes). Bingo is paid (but it is also paid in others). Paint a T-shirt for a fee. The kids club is closed. for 7 days in the afternoon on the pool there was only one competition. There is yoga and belly dancing.
5. Alya Carta (fish). This is a completely different story. You need to book from morning to evening. There were people who rested for 2 weeks, and so they could not get in. Recorded 3 times, so the last time was with a scandal. Arriving at 19.00, received the main course at almost 21.00. But the dessert was excellent (for which the hotel received 1 point).
6. There were many groups of children from different countries. It feels like you are in a children's camp. There were swimmers who occupied part of the pool, which is one main). And footballers. And water polo, in general, killed on the spot - they put gates in front of families with young children. There is no restriction in the pool between players and vacationers, and they played regardless of the fact that many people swim in it. P. S. If YOU want this game to be in your hotel - separate the pool for games and for swimming. Or set a specific time to play in the pool so that others do not swim near the players at this time. Our girl was hit in the head by the ball, and none of the players even asked for an apology.
7. Wi-Fi is free but terrible. Only good in the room.
8. The sea, the mountain, the trees are simply superb.
It's a shame that such a hotel could not declare its "5" and "UAI".
P. S. I wrote a review about what I saw and compared everything that is stated in the description of the hotels. I repeat once again, this is not the first time in Turkey and there is something to compare with. I want those people who choose this hotel to carefully get acquainted with all its reviews and the declared concept. Be careful and don't get caught like us - but nature smoothed out all those disadvantages (((((((((