I liked it in the end, BUT...

Written: 27 may 2021
Travel time: 29 july — 10 august 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 4.0
Cleanliness: 1.0
Food: 8.0
Amenities: 8.0
I don’t want to spoil the rating of the hotel, because in the end I liked the rest, if I could “unsee”) the first day. Checking in this hotel turned out to be a test not for the faint of heart ((For a start, we were 4 settled in a tiny room - it looks like a double room, because the children were given two terrible folding beds, which occupied absolutely the entire place. There was no passage between the beds at all. Squeeze without skinning your legs about the iron sides of the folding beds is unrealistic!! ! We didn’t even unpack our things, because we didn’t consider it normal to stay in such conditions for 12 days. We went down to the administrator, tried to peacefully resolve the issue... we were stupidly ignored, saying that there were no other rooms and there wouldn’t be - although the hotel was actually empty, it was opened after quarantine only 3 days before our arrival, the load was still minimal.
We sat at the reception for 2 hours, no one paid attention to us. Approached the administrator from time to time with a request to somehow resolve the issue, the children were tired, a night flight, etc. - zero reaction ((((After a couple of hours, the nerves could no longer stand it, they decided to demand more sharply, but what was to be done ?? ? I didn’t want to endure the Scottish conditions for 12 days... especially for that kind of money (((after scandals with the guide and administration they condescended and settled us in a normal room.... small, but at least there was some kind of passage. There was no cleaning in the room at all. . . the beds were clean, and even the floors and the bathroom were worn, but there was so much dust that it was impossible to convey ( (((all panels, lamps, shelves in the closet - horror!
Tired of the showdown during the settlement, I decided to save my nerves and wiped the dust myself - that’s how much I didn’t want to see the administrators anymore ((((room on the first floor with access to a beautiful terrace, one minus is when the lawn sprinklers turn on - a terrace and everything it is wet on it ((but these are trifles.

Then the rest went in the normal direction, as in most previous hotels... the food is normal, the territory is beautiful, the sea is wonderful. They cleaned rarely and somehow, but we didn’t care anymore... we didn’t make pigs in the room, we could make the beds ourselves.
A huge request to the hotel administration to treat tourists like people, not like cattle, who, after a tiring road, must agree to everything ((we don’t have so many days of that vacation to spend one of it on hassle and defending our rights ( ((
Translated automatically from Russian. View original