Ужасный отель, персонал, питание! Terrible hotel, staff, food!

Just yesterday we arrived from Kirishi, from this hotel. I'll tell you about the hotel in order to warn a little those who are going to go there. By no means do not recommend!
Settlement, settled on the 5th floor, in the room - Africa, (the air conditioner does not work, the refrigerator does not work, the water is ice cold, the toilet does not flush) a room for three, in which there are places as for one. There are no towels, no pillows, only in the evening they asked for a pillow for the child and gave three wet towels, as they do not have time to dry...
The next day, they asked the manager of this hotel to change the room, they gave me on the third floor, well, when I opened the suitcase to get things, then 3 packages of things, this is one compartment in the suitcase, was gone! At the reception they looked in their safes for lost things, they were not there. I thought I left them at home, but they were not at home either. For three days I went in shock and did not understand what was happening, my son was left in his shorts and shorts with a T-shirt in which he flew in. Well, for my joy, I had two shorts and 2 T-shirts. On the fourth day of our vacation, standing at the bar for a beer, I was just stunned, the bartender who poured the beer was wearing my son's shirt, of course I turned to the reception, they called the maid and the 5th floor, who cleaned the room on the first day and then at I was not only shocked, my speech was taken away... The maid came in my T-shirt... When asked where she got it, she said that she found it on the first floor under the bed. Disassembly began, as a result, after an hour of talking to the hotel administration, they announced that they would pay me $ 50 and I would forget everything and I would not have any complaints against them, we fired the maid (she was a refugee from Syria), what claims can we have. We do not know how many things you had, maybe you want to update your wardrobe at the expense of us.

Further, there was a hotel guide to whom I wrote a complaint, they called the police (friends of the manager came, who dance and drink in the hotel every other day, in shorts and caps) all the laws are on their side and if I turn to them, I will sue the Syrian refugee , who was left without a job and will not pay me anything. The cameras that day to view were turned off, things as proof that they are mine, I have a photo where I am in this T-shirt, they threw it away. In general, they did everything to protect themselves. Brought $50 and that's it.
Guys, all who are going to go to this hotel, think, you need it... It will be a 100% ruined vacation. The owners are horrible, I have never seen such greed. Meals - vegetables, ace poured over with some kind of sour sauce, if they didn’t eat it in the morning, they put sour for lunch, the chef gives one piece of chicken meat, a piece of 5 cm, the fish was 2 times, fried herring and fried mackerel... Fu... Sweets are very few of them dismantled and not tasty. They don’t give water, only you need to go down to the spill and collect it yourself in the dining room. It often runs out and you have to buy in a store for $ 2. Bar, 2 drinks beer and wine (it stinks of some kind of mash, sour).
Evening program, the speaker yells, you can’t hear the music of Turkish songs, as the hotel is full of Turks resting, they dance and clap to themselves, drunk as a brat. And in the morning, children swim in the pool and yelling music with mats (there is video confirmation of this).
On the territory of dirt, the smell of urine of cats everywhere. There are spiders, maskites and even cockroaches in the hotel.
It's a miserable hole where all the staff wants to fool you with them generally start on people. Every day everyone is indignant and screaming, but they don't care!
People! Read this review before you travel to this shithole and God bless you from this hotel and nasty staff!