Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
3.0
Cleanliness:
2.0
Food:
3.0
Amenities:
1.0
I will not write for a long time about the fact that: the elevator does not work, air conditioners do not work in some rooms, the TV does not work, there is no free Wi-Fi, there is no drinking water in the rooms, there is no hot water, the food is not very tasty, basically everything is spicy, the beach is small , dirty and not well maintained. BUT THE POST IS NOT ABOUT THAT!
A post about theft and irresponsibility of the managers and the owner of the hotel.
We checked in on 07/05/21 in the evening. We didn't unpack our suitcases, took our bathing suits and went to the sea. We returned late, and in the morning a friend found that there were no three bags with things, a friend and her son were literally in what they arrived. We didn't react right away. . . At first we thought that we forgot at home, when this version disappeared, we decided that we pulled it out at the airport. On the third day of rest, if you can call it that, they decided to play it safe and ask the administrator if there were packages with things. Naturally, nothing was found. This would be the end of the story and we would have reconciled. As here on the 4th day of rest, we felt like in the TV series "Matchmakers" and laughter and sin...
We sit by the pool and see how the waiter pours drinks in our shirt. My friend is in shock. . . She goes to the admin and says, so and so. . . They say, "Yes, this can't be. " We say call the cleaner here, who serves the 5th floor. This woman comes out... And what do you think? In a friend's shirt. In short, things were stolen and this is a fact... This woman was fired. Saying the problem is solved. Naturally we were outraged, who will cover the damage? To which they said, well, we can give you $ 50 on receipt. By the way things there were about 3000 UAH.
This option, of course, did not suit us, and we offered to go to one of the most budget stores in Kemer, the Waikiki brand, and buy all the clothes on the list of stolen items, and they, in turn, paid by check, to which they first gave their consent. We went that same evening, bought even less than what was stolen and the amount came out to $ 100. After giving the check to the administration, we were told that they could only pay $ 60 and that we ourselves were to blame for taking so many things. To be honest, it was disgusting and it's not about these unfortunate $100. And in relation to us. In short, all this went on for 3 days with the participation of the hotel administration, representatives of the travel agency, with the local police. Who told us that the most favorable option is to take $60. In view of the current situation and the general sensations from the rest, a saying has developed... here, in any case, they want to fuck you either morally or physically.
From the pros, fresh mountain air, clear sea and cool excursions, professionally planned by the agency in the vicinity, who will rest there, please contact @roma_kirihс. Just choose a different hotel! There are a lot of them for every taste and budget.
A post about theft and irresponsibility of the managers and the owner of the hotel.
We checked in on 07/05/21 in the evening. We didn't unpack our suitcases, took our bathing suits and went to the sea. We returned late, and in the morning a friend found that there were no three bags with things, a friend and her son were literally in what they arrived. We didn't react right away. . . At first we thought that we forgot at home, when this version disappeared, we decided that we pulled it out at the airport. On the third day of rest, if you can call it that, they decided to play it safe and ask the administrator if there were packages with things. Naturally, nothing was found. This would be the end of the story and we would have reconciled. As here on the 4th day of rest, we felt like in the TV series "Matchmakers" and laughter and sin...
We sit by the pool and see how the waiter pours drinks in our shirt. My friend is in shock. . . She goes to the admin and says, so and so. . . They say, "Yes, this can't be. " We say call the cleaner here, who serves the 5th floor. This woman comes out... And what do you think? In a friend's shirt. In short, things were stolen and this is a fact... This woman was fired. Saying the problem is solved. Naturally we were outraged, who will cover the damage? To which they said, well, we can give you $ 50 on receipt. By the way things there were about 3000 UAH.
This option, of course, did not suit us, and we offered to go to one of the most budget stores in Kemer, the Waikiki brand, and buy all the clothes on the list of stolen items, and they, in turn, paid by check, to which they first gave their consent. We went that same evening, bought even less than what was stolen and the amount came out to $ 100. After giving the check to the administration, we were told that they could only pay $ 60 and that we ourselves were to blame for taking so many things. To be honest, it was disgusting and it's not about these unfortunate $100. And in relation to us. In short, all this went on for 3 days with the participation of the hotel administration, representatives of the travel agency, with the local police. Who told us that the most favorable option is to take $60. In view of the current situation and the general sensations from the rest, a saying has developed... here, in any case, they want to fuck you either morally or physically.
From the pros, fresh mountain air, clear sea and cool excursions, professionally planned by the agency in the vicinity, who will rest there, please contact @roma_kirihс. Just choose a different hotel! There are a lot of them for every taste and budget.
Translated automatically from Russian. View original
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