Review of the hotel Botanik Magic Dream 4 * (Botanic Magic Dream) - the former name of the Magic Dream Resort Hotel (Majik Dream Resort Hotel), located in Turkey, Kemer (Kemer Center).
The selection of the hotel was carried out with the help of the Hot Tours Agency, Tomsk.
So, we went with our 10-year-old son to Turkey from 07/04/2018 to 07/12/2018 - All Inclusive. Without further ado, I’ll say right away that this hotel is just a garbage dump, which the owners have long scored. Everywhere dirt and neglect. The staff is relaxed, they have long forgotten about their functions, friendliness and friendliness are at zero. Two receptionists - a woman and a man habitually look through the client, they do not know how to greet and smile.
Cases are indicative: the first 4 days the room was not cleaned at all, although I repeatedly asked to tidy up, they promised me, but did not do it. On the fifth day, I myself caught the maid, and asked to look into the room, with her I left 1 dollar for tea. The woman was happy and after that, sometimes intrusively, looked at us every day, receiving a tip. And the second case: because I didn’t even think about drinking hotel swill, in the evening I sat down at the table by the pool with my bottle of whiskey, bought at a local store. Next to the bar there was no ice, in principle, always. The bartender came up to me and began to ask me to pour him my whiskey. I repeat, the BARTENDER was begging for whiskey from the visitor. I splashed him, for which he immediately brought a bucket of ice. This was repeated after, and on one of the races of other tourists, I found the same bartender begging whiskey from another visitor. Apparently, the staff is noticeably underpaid, so they are begging, frankly forgetting about their duties.
Surprisingly some straight happy reviews about this hotel. I will assume that people did not eat anything sweeter than carrots, and they came here straight from some village recreation center, where only beds with armored mesh are furniture, and amenities are in the yard. Or someone deliberately cheats the rating of the shameful hotel Botanik Magic Dream 4 * (Botanist Magic Dream). Personally, during my stay at this hotel, I heard only negative feedback from the guests - you go to the beach, someone swears at the reception and demands cleaning, or something else, you pass by a group of people and hear how they are discussing that they were deceived with the hotel. Lies are everywhere. Obviously this is not a 4 star hotel. They also lie about the distance to the beach. The map in the hotel, and the Pegasus website promise a distance of 300-400 meters. In fact, 1 km exactly along the specified route according to the GPS tracker.
The rooms also do not correspond to the promised area, everything is old and broken in them.
p. s. I would like to separately mention those who recommended this, if I may say so, hotel - "Hot Tours Agency" in Tomsk. How THIS can be offered to people, I don’t understand, this can speak of the competence and professionalism of this company.
I am attaching a photo, I pay attention, I took the numbers at the time of arrival. Judge for yourself.
The selection of the hotel was carried out with the help of the Hot Tours Agency, Tomsk.
So, we went with our 10-year-old son to Turkey from 07/04/2018 to 07/12/2018 - All Inclusive. Without further ado, I’ll say right away that this hotel is just a garbage dump, which the owners have long scored. Everywhere dirt and neglect. The staff is relaxed, they have long forgotten about their functions, friendliness and friendliness are at zero. Two receptionists - a woman and a man habitually look through the client, they do not know how to greet and smile.
Cases are indicative: the first 4 days the room was not cleaned at all, although I repeatedly asked to tidy up, they promised me, but did not do it. On the fifth day, I myself caught the maid, and asked to look into the room, with her I left 1 dollar for tea. The woman was happy and after that, sometimes intrusively, looked at us every day, receiving a tip. And the second case: because I didn’t even think about drinking hotel swill, in the evening I sat down at the table by the pool with my bottle of whiskey, bought at a local store. Next to the bar there was no ice, in principle, always. The bartender came up to me and began to ask me to pour him my whiskey. I repeat, the BARTENDER was begging for whiskey from the visitor. I splashed him, for which he immediately brought a bucket of ice. This was repeated after, and on one of the races of other tourists, I found the same bartender begging whiskey from another visitor. Apparently, the staff is noticeably underpaid, so they are begging, frankly forgetting about their duties.
Surprisingly some straight happy reviews about this hotel. I will assume that people did not eat anything sweeter than carrots, and they came here straight from some village recreation center, where only beds with armored mesh are furniture, and amenities are in the yard. Or someone deliberately cheats the rating of the shameful hotel Botanik Magic Dream 4 * (Botanist Magic Dream). Personally, during my stay at this hotel, I heard only negative feedback from the guests - you go to the beach, someone swears at the reception and demands cleaning, or something else, you pass by a group of people and hear how they are discussing that they were deceived with the hotel. Lies are everywhere. Obviously this is not a 4 star hotel. They also lie about the distance to the beach. The map in the hotel, and the Pegasus website promise a distance of 300-400 meters. In fact, 1 km exactly along the specified route according to the GPS tracker.
The rooms also do not correspond to the promised area, everything is old and broken in them.
p. s. I would like to separately mention those who recommended this, if I may say so, hotel - "Hot Tours Agency" in Tomsk. How THIS can be offered to people, I don’t understand, this can speak of the competence and professionalism of this company.
I am attaching a photo, I pay attention, I took the numbers at the time of arrival. Judge for yourself.
Translated automatically from Russian. View original
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