Never seen such a miracle

Written: 12 may 2011
Travel time: 2 — 11 may 2011
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 1.0
Amenities: 2.0
When I read the reviews, I thought they were all so capricious. In principle, I don’t care if the furniture is shabby or not. Only slept in the room. But in order. We arrived at the hotel at 21:50. Dinner until 22-00, so immediately broke off. True, they settled surprisingly quickly, and not even in the basement (which we were ready for). Almost all of our large company of 12 people. They settled on the 5th floor, and for some reason I and my child were on the 4th. To my surprise, they easily moved me to my own people and even without a bribe. But it was too early to rejoice. The room does not have a TV remote control, telephone, the switch is broken, i. e. the lamp above the bed is constantly on. This is the main thing, there were still little things but insignificant. The receptionist promised to fix everything. As a result, they changed the TV and that's it. Every day I persistently asked to fix the switch. All promises and nothing more. On the fourth day, I approached the hotel guide and asked where I could write a complaint, he immediately talked to someone and that day the light was made. I was also surprised that they did not bring shampoo to the rooms. I caught the maid and she singled out two vials and that's it. This number. The hotel area is not clean at all. . For some reason, around 9 am, they completely fill the tiles with water from a hose, despite the fact that at this time children are running around on slippery tiles. On the same tile during our stay, four tourists had broken legs and one broken head. In general, moving around the territory was quite dangerous. I won’t even write about food, there is practically nothing. Anyone who wants can watch the video. Animation for our time has changed three times, and for 9 days only two times they tried to entertain us, and three times there was a children's disco. The beach is quite dirty. Moreover, construction work is underway on it, it seems they are making a bar. It is very difficult to enter the sea because of the large boulders (who could call them pebbles? ). One joy is that the water in the sea is very clean. There is a volleyball court, but we played for three days at the first animation. Then everything stopped. In the canteen (you can’t call it a restaurant), again, slippery floors, dirty dishes. The bar works interestingly, at 22-00 the disco begins, and the bar becomes paid. There is a fine for drinking your own drinks. In general, it resembles a diet camp, a rather strict regime. . True, the staff is mostly polite, frankly only one bartender was rude. A couple of times we almost got into a fight. By the way, no matter how many people have contacted the reception with problems, they always politely promise to do it and do nothing. I will no longer list the shortcomings. You can believe, there is something to compare with vacationing in triples and fives, but this hotel has surpassed everything! It is good that we rested with a large company and only this saved us from complete disappointment from such a holiday. You shouldn't go there.
Translated automatically from Russian. View original