Удачное расположение, хорошая территория, но... сервис не более четырех звезд. Good location, good area, but... service is not more than four stars.

At 7.00 we were at the Antalya terminal. Passport control is terrible because of the huge number of arrivals - there are hundreds of people in line at each checkpoint! Upon receipt of luggage, they discovered that the lock was broken on one of the suitcases and the side frame was broken. Silently picked up the luggage and immediately left the terminal. Only an hour later the bus left the terminal.
At 10.30 we were already at the reception of the Marty-Mir hotel.
The girl looked with surprise at the booking sheet from TEZ TOUR, where it is indicated that the choice of the settlement building was critical for us at the very first stage, i. e. at the stage of confirming the reservation request by the hotel and making payment for the tour. This was indicated as a note directly on the voucher. There was a clear list of 10 buildings, in one of which he undertook to settle us at a very early stage by confirming our reservation! After examining this voucher, the girl said that there were no free rooms at the hotel anywhere and in any building, and we definitely need to wait until 14.00.

We left in bewilderment with a 3-year-old child. Seeing that in a huge room where the reception desk is located there are a lot of people with bags, even suitcases, and that these hotel guests are lying on sofas with pillows, taking off their shoes and socks and scattering them on the floor in different directions... we again turned to the reception . They asked us what to do almost 3.5 hours before the settlement? ! The answer was that they do not restrict us in any way and we can already fully use everything in the hotel, only they will not have a room before 14.00. We had to wander around the hotel without being able to take a normal shower and change clothes with a small 3-year-old child. At about 13.20 we again turned to the reception and... Oh... a miracle! In just 2.5 hours of waiting, we found a room to check in!
We were taken by car from the reception to building 5. This building was not on the list of buildings that were indicated in our voucher. Nevertheless, we were happy with any body, because we were very tired with a child in our arms. In general, the number was good. Everything suited us. The grounds of the hotel and our room are good and deservedly we put five (see real photos).
The food is very difficult or even impossible to rate higher than a four.
The only thing that pleased us was the children's restaurant with all the necessary appliances for the full preparation of baby food (not every five-star restaurant has this).
Regarding the service provided and specifically the work of the hotel staff, there is quite a lot written about it. I confirm what is written here as what this hotel has.
I’ll add separately from myself that a lot depends on the fact that it was the high season and the hotel was completely filled with guests, and therefore many hotel employees could not cope, and many employees used the workload to only create the appearance of presence. So I noticed that many hotel employees skillfully take advantage of the workload and behavior of hotel guests in order not to fulfill their duties conscientiously and efficiently.

For example: Upon check-in, we were given a clean room. The front desk said that the room is cleaned daily. However, on the second day the room was not cleaned. When the third person returned to the room after dinner, they realized that no one had cleaned our room again. Called the front desk. Less than 10 min. they knocked on the room and... before we even had time to react to the knock, after 2 seconds our door was opened. Seeing me in swimming trunks in the middle of the room, they said something in Turkish and began to take garbage from the bin. After a hasty change of towels, they asked what time we would like our room to be cleaned on the following days? I clearly stated that we have a small child, and therefore the best time for cleaning is 10.00. Noting the time of cleaning our room on their sheet, they left.
Despite this, during all the following days we had an unshakable conviction that even before 14.00 no one really tried to clean our room. Usually at 7.30 we hung a sign on the door with a request to clean the room and left. Returned at 12.00 bathed and left for lunch. When they returned to their room at 14.00, without entering the room, they immediately threw a sign on the door asking them not to disturb. Nevertheless, literally 10-20 minutes after the sign was thrown from a request to remove to a request not to disturb, they knocked on our door and... without waiting for an answer, after 2 seconds they burst in wanting to remove it. Each time I explained that our child was sleeping and asked to come and clean our room at 17.00. The cleaner disappeared through the door. At 16.45 we left the room and I again hung a sign to clean the room, but at 17.00 they only took away the garbage and changed the towels. I'm not talking about the fact that somewhere in other hotels pleasant surprises can await you in your room after cleaning.
In the main restaurant, I also confirm everything that is written in the reviews here. Regarding the situation with sunbeds on the beach and near the pools, then... For the entire time of our stay, none of the hotel employees, even at the request of guests with red hotel towels in their hands, offered free space (sunbed).
The feeling that this hotel does not know at all about such a service as freeing sunbeds from other people's towels, handkerchiefs, caps, magazines, glasses, stones and even huge cobblestones, with which individual guests massively reserve these sunbeds both on the beach and near the pools at the same time .

Bottom line: guests of 2-3 people in circles are looking for free sunbeds on the beach and near the pools at a time when other people's towels, scarves, caps, magazines, glasses, stones and even huge cobblestones “rest” on these sunbeds for days. Doesn’t anyone from the hotel administration understand that in a five-star hotel, it’s not the vacationers who should systematically clean up such things, but the hotel staff should clean them up in a timely manner. Or maybe they expect that hotel guests themselves must remove the cobblestones from the sunbeds all the time of their vacation?
Over the past 10 years, I have vacationed in five-star hotels in Turkey more than five times. Everything is relative.