Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
3.0
Food:
3.0
Amenities:
4.0
I have never written reviews before, because everything in the trailer has always suited us on vacation in Turkey and we are not picky, although we have rested more than 15 times in different hotels. BUT this time I can't help but share, as for me, important information about the Marty Mira hotel.
We booked two standard rooms for a couple with a child of 3 years and separately for grandparents.
Upon arrival at the hotel, instead of two standard rooms, we were offered one family room for two rooms, saying that either we choose this way, or we are moved to another incomprehensible hotel. When I asked why, because we paid everything on time and flew through the normal tour of the Coral operator, we received the answer: “The hotel is full and there are no rooms, and it happens that this hotel takes money and sells more rooms than it physically has places !
To be honest, for the first time in my life, I encounter such a situation that you were told in an ultimatum form that instead of honestly 100% of the rooms you prepaid and bought, they offer a room with one toilet (this is very inconvenient when there are 4 adults and another child in the room) and plus one small room (which is even smaller than a toilet) without a TV, without a balcony and with two cribs, in which elderly grandparents must now huddle or we are moved to another incomprehensible hotel of no higher class. How can that be?!
There was also an argument that instead of a standard room they offered us a deluxe room, but when I asked what is the difference between a standard room and a deluxe room, they said that the deluxe room has an ELECTRIC KETTLE (! ) And this room is located 15 meters closer to the central building, everything, more there was no difference between the numbers!
It is very unpleasant to receive such a reception from hotels, especially for a family with a small child (And I also saw that several couples of new guests who arrived with scandals were overpowered to another unknown hotel!
Be aware that arriving at this hotel you can be overpowered to another. (
I was honestly shocked! I will say right away that on the second day we still managed to argue, but we got the room for which we paid and it turned out to be newer and better in layout than the one that was imposed on us upon arrival.
As compensation for the inconvenience, the hotel offered a type of free dinner in a separate a la carte fish restaurant on their territory, but this situation also ended in failure, having come to dinner and ordering from a short menu, we waited an hour and forty minutes, but the food was so and they didn’t bring it, to my question why it took so long, the administrator replied that they didn’t have enough staff and he couldn’t do anything, and what I warned and we agreed with the administration in advance that we would also celebrate a birthday this evening my wife, did not affect the situation in any way, neither the promised cake, nor the ordered dishes. As a result, the evening is ruined and the birthday too.
Now regarding the food: in this hotel, the food is monotonous, and when the hotel is full, it’s generally the same every day, I’m talking about fish and chicken, only dinner and lunch alternated in places, for those who rely on food as for a normal five-star hotel, I warn that you run the risk of being disappointed, I have been many times in different fives, but here the food pulls a maximum of four no higher, for 5-6 days the same thing is already fed up.
Perhaps earlier in this hotel the food was better, but alas, not during this period.
Beach: very uncomfortable pebbles, be sure to take coral slippers with you.
Plus, this hotel has a green area)
The staff is normal, but apparently the owners of the hotel are greedy and save on everything, as soon as the hotel is more than half full, the quality of food drops significantly (no crabs, no crayfish, no shrimp, no octopuses, no lamb tongues, no lamb or grilled ducks , no pomegranates (although it's the season), no persimmons, no... I can list other sweets for a long time, because I know that in other hotels for the same money.
As a result, do not rush to buy this hotel, we also read the reviews and decided that this is the best offer, but alas, by buying it you risk getting into the situations described above.
If you have any questions or doubts, write to me by mail, I will tell you everything in detail.
We booked two standard rooms for a couple with a child of 3 years and separately for grandparents.
Upon arrival at the hotel, instead of two standard rooms, we were offered one family room for two rooms, saying that either we choose this way, or we are moved to another incomprehensible hotel. When I asked why, because we paid everything on time and flew through the normal tour of the Coral operator, we received the answer: “The hotel is full and there are no rooms, and it happens that this hotel takes money and sells more rooms than it physically has places !
To be honest, for the first time in my life, I encounter such a situation that you were told in an ultimatum form that instead of honestly 100% of the rooms you prepaid and bought, they offer a room with one toilet (this is very inconvenient when there are 4 adults and another child in the room) and plus one small room (which is even smaller than a toilet) without a TV, without a balcony and with two cribs, in which elderly grandparents must now huddle or we are moved to another incomprehensible hotel of no higher class. How can that be?!
There was also an argument that instead of a standard room they offered us a deluxe room, but when I asked what is the difference between a standard room and a deluxe room, they said that the deluxe room has an ELECTRIC KETTLE (! ) And this room is located 15 meters closer to the central building, everything, more there was no difference between the numbers!
It is very unpleasant to receive such a reception from hotels, especially for a family with a small child (And I also saw that several couples of new guests who arrived with scandals were overpowered to another unknown hotel!
Be aware that arriving at this hotel you can be overpowered to another. (
I was honestly shocked! I will say right away that on the second day we still managed to argue, but we got the room for which we paid and it turned out to be newer and better in layout than the one that was imposed on us upon arrival.
As compensation for the inconvenience, the hotel offered a type of free dinner in a separate a la carte fish restaurant on their territory, but this situation also ended in failure, having come to dinner and ordering from a short menu, we waited an hour and forty minutes, but the food was so and they didn’t bring it, to my question why it took so long, the administrator replied that they didn’t have enough staff and he couldn’t do anything, and what I warned and we agreed with the administration in advance that we would also celebrate a birthday this evening my wife, did not affect the situation in any way, neither the promised cake, nor the ordered dishes. As a result, the evening is ruined and the birthday too.
Now regarding the food: in this hotel, the food is monotonous, and when the hotel is full, it’s generally the same every day, I’m talking about fish and chicken, only dinner and lunch alternated in places, for those who rely on food as for a normal five-star hotel, I warn that you run the risk of being disappointed, I have been many times in different fives, but here the food pulls a maximum of four no higher, for 5-6 days the same thing is already fed up.
Perhaps earlier in this hotel the food was better, but alas, not during this period.
Beach: very uncomfortable pebbles, be sure to take coral slippers with you.
Plus, this hotel has a green area)
The staff is normal, but apparently the owners of the hotel are greedy and save on everything, as soon as the hotel is more than half full, the quality of food drops significantly (no crabs, no crayfish, no shrimp, no octopuses, no lamb tongues, no lamb or grilled ducks , no pomegranates (although it's the season), no persimmons, no... I can list other sweets for a long time, because I know that in other hotels for the same money.
As a result, do not rush to buy this hotel, we also read the reviews and decided that this is the best offer, but alas, by buying it you risk getting into the situations described above.
If you have any questions or doubts, write to me by mail, I will tell you everything in detail.
Translated automatically from Russian. View original
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