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Without water, only facts that speak about the quality of services and the attitude of the hotel towards customers.
From August 13 to 20, my wife and son and I were relaxing in Marty Mira in room 432. On August 16, I went to the hotel's SPA center, located under the pool bar, where I visited the sauna and underwent a "foam" massage procedure for $ 40, after which I I signed up for a general massage session for $10 the next day.
After going through these procedures, about the next day, I discovered a red rash on the inside and outside of the thigh, which caused terrible itching and burning. The itching was so severe that I woke up in the middle of the night, but I knew that if I started scratching, it would only get worse.
Initially, I wrote off the rash as an allergic reaction to unfamiliar foods, and for three days I took antihistamines and applied allergy medication to the rash.
For 4 days of taking the drugs there was no improvement, therefore, as soon as I returned to Russia, I immediately went to a dermatologist. The doctor's diagnosis is pyoderma or a pustular infection, which I was infected with during a visit to the hotel's SPA center. After 2 weeks of treatment (antibiotics and 2 types of ointment), the rash disappeared.
Bottom line: I paid $ 50 for the most low-quality procedure, during which I was "brought" an infection. Of the 7 days of rest, 3 days I scratched wildly, and then I was also treated for 2 weeks. I contacted the representatives of the hotel and my tour operator, the company "INTOURIST" to refund the money spent and receive some kind of compensation. I didn't get either! The hotel seemed to have even agreed to a refund, but only in words. They no longer respond to my messages. With "INTOURIST" the same story.
STRONGLY DO NOT RECOMMEND Marti Myra and "INTOURIST" for your vacation! ! They just don't care about customers.
P. S. : I did not find how to attach a photo to a review (
From August 13 to 20, my wife and son and I were relaxing in Marty Mira in room 432. On August 16, I went to the hotel's SPA center, located under the pool bar, where I visited the sauna and underwent a "foam" massage procedure for $ 40, after which I I signed up for a general massage session for $10 the next day.
After going through these procedures, about the next day, I discovered a red rash on the inside and outside of the thigh, which caused terrible itching and burning. The itching was so severe that I woke up in the middle of the night, but I knew that if I started scratching, it would only get worse.
Initially, I wrote off the rash as an allergic reaction to unfamiliar foods, and for three days I took antihistamines and applied allergy medication to the rash.
For 4 days of taking the drugs there was no improvement, therefore, as soon as I returned to Russia, I immediately went to a dermatologist. The doctor's diagnosis is pyoderma or a pustular infection, which I was infected with during a visit to the hotel's SPA center. After 2 weeks of treatment (antibiotics and 2 types of ointment), the rash disappeared.
Bottom line: I paid $ 50 for the most low-quality procedure, during which I was "brought" an infection. Of the 7 days of rest, 3 days I scratched wildly, and then I was also treated for 2 weeks. I contacted the representatives of the hotel and my tour operator, the company "INTOURIST" to refund the money spent and receive some kind of compensation. I didn't get either! The hotel seemed to have even agreed to a refund, but only in words. They no longer respond to my messages. With "INTOURIST" the same story.
STRONGLY DO NOT RECOMMEND Marti Myra and "INTOURIST" for your vacation! ! They just don't care about customers.
P. S. : I did not find how to attach a photo to a review (
Translated automatically from Russian. View original
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