Чётко-3*. Clearly-3*.

I have only one question for "Pegasus": Are you all adequate people there, including the management of your company, selling this hotel for 5 * ?? ? I myself have worked in tourism for 18 years and of course I distinguish hotels by category. Have you seen this hotel yourself?? ? Promotional tours are held before each season. Haven't you seen what kind of hotel this is?? ? And you have the audacity to sell it for 5*!! ! It's just a disgrace!! ! You gave a rating of 5 * just because you are on the 1st line ? ! This hotel has a red price -3 * !!! ! I would not have written to you (having read reviews about this hotel before leaving, although I was always an opponent of reading reviews from tourists, but everything was on point), if it had been declared 4 * by you, understanding the price. But you went too far that there are just no normal words.
Upon arrival of tourists, they do not give the number stated in the voucher (for example, "standard"), everyone is initially settled in a "dog kennel" with no windows at all, motivating that the rooms are all occupied and that as soon as they are free, you will immediately be moved to the norm . room, although the hotel has rooms available, if you are a Pegasus, you sell. One night they steal from everyone or lay out $ 50.
Inside the building, including the rooms, everything is shabby, on the walls (and where the reception is, at the entrance) the wallpaper on the walls is torn off everywhere. The floors in the rooms are cracked. The bathroom in the room is completely torn and constantly smells strongly of sewage, although there is a so-called exhaust fan. From the bathroom, of course, this sewer smell is constantly in the room. The air conditioner in the room hangs “on parole”, and it looks like it will fall on your head and the wall around it is broken. It’s not clear what it is holding on to.

There is no animation at all. Or rather, there are 3 people of animators (there are), but there is no work at all. Animators are fishing all day on a wild beach, they are not in the hotel, they just come to eat. Music is on the territory, only sometimes for about 1 hour, the rest time on the territory - "mourning". In the evening - complete silence. Neighboring hotels, as expected, have fun, and we sat as if someone had died. And after dinner, before going to bed, we played cards with a friend in the room and watched TV ))), as in a nursing home.
Now, on nutrition: I have never seen such a disgrace. They constantly put out yesterday's food and fry cheap fish (the same one that emits such a smell that the whole neighborhood stinks). And they put out the same fish that the people have not eaten for another 2 days , like a cold appetizer. The same with their sausage, which no one ate (they were some kind of salads cut with yesterday's pasta seasoned with yogurt), they also exhibited for 2 days. And so with all the products basically. We saved money, well, it just doesn’t fit into any gates. Personally, I talked with the hotel manager more than once. The answer was: -I have been working here only since August 01. Yes, the hotel is 3 * and it’s already the end of the season. We will close the season and there will be a grandiose renovation. But I’m not interested in what will happen next. I came to rest now. But he couldn’t do anything. Of course, I talked with many staff (there are no problems with the language), and everyone has irony and waved their hand, saying that they even money is delayed for work. But their salary does not interest me at all. It was important for me to understand what was happening in this "5 *" (in quotes of course) hotel.
To give this hotel more than 3 * is just a CRIME, dear Pegas Tourist colleagues !!!
Personally, I didn’t expect such a dirty trick from you! So deceiving your people is, of course, you excelled. I understand that everyone wants money, but not so impudently !! !