Will never go back unless they change management

Written: 2 june 2019
Travel time: 23 — 31 may 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 5.0
Food: 1.0
Amenities: 10.0
Disgusting people sit at the reception.
We arrived on May 24 at about 5 am, when checking in, a man in glasses who was at the reception said that there were no rooms available (absurd) and that he would not be able to give us a single room, and in the morning we would generally be settled in another hotel where even 3 *. Then he said in order not to wait, he can settle us for the entire period in a suit room for 2 couples, but one of them will have to sleep on the cot of a 5 * hotel)))
Well, in short, we waited until the morning until one of the adequate ones came and talked with them, they gave us normal rooms overlooking our terrace, and our friends were given a room overlooking another hotel, and even where the bed was single, it was naturally impossible to sleep, they asked to change the room, but they could not do without a $30 bribe.

Terrible food for a 5 * hotel, for Turkey, there was no fruit at all and very strange, ice cream too. For breakfast, if just sandwiches, scrambled eggs, even if there were, then they were undercooked.
Another disadvantage is that there are very obsessive ginsengs that prelog either a massage or a trip to the fur coat factory every day.
In short, our adventures did not end there.
We had a flight home at 4 in the morning, at 12 we rented rooms and it’s not clear why we were cut off the bracelets, of course we were promised that we could have dinner, but it wasn’t there, of course we weren’t allowed to have a normal dinner before the flight at 4 in the morning. Friends who just had time to sit down at the table and start eating, the waiters simply took the plates from under the mouth after learning that they did not have bracelets.
Also "Thank you" Peninsula tour for the fact that they could not solve the issue with dinner, but there is another review about them.
I can only say thanks to Animation and it is Danila and the bartender Murat, you are great.
Well, in short, if you want to feel like a nichebrod that the staff does not respect. How the hell can you spend a lot of money on Onkel.
Better to pay extra and go to a normal hotel
Translated automatically from Russian. View original