Good hotel for families

Written: 7 july 2018
Travel time: 28 june — 5 july 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
We rested in June - July 2018 with a family of 4 people (two adults, a daughter of 17 years old and a son of 13 years old).
I'll start from the beginning:
We flew from Kyiv with the Sky Up airline, took off on schedule at 3.50, without delay, (I was very worried, because during this period there were very big delays and people just sat at the airport and waited for their flight for two days, and the rest time was already running out) the plane is good, clean, bright.
We were met by the Join Up travel agency (I also heard a lot of negative reviews about it), but we were lucky, they brought us first, somewhere around 8 o'clock in the morning, which was very pleasing (night flight, very tired). Checked in, left luggage and went to breakfast. Check in:

The room was given immediately after dinner, somewhere at 13.30. There was a choice on the 5th floor or on the second, we chose on the second floor #1235 with a view of the Mountains and the main entrance (which was very pleasing the Internet was in the room, because above the reception), there was no Internet anywhere else
Number:
We had a family room, two rooms with two balconies, a double bed and a bunk bed, a mini kitchen, a refrigerator, a TV, air conditioning in every room, a shower cabin (everything worked well), the bed was changed once, towels were changed twice, the bed was made every day and the sheets were figuratively laid out, cleaned every day, wet cleaning was carried out.
Food:
The food was good, the choice is certainly not very large, but we were not hungry: meat (veal, chicken, inlake, barbecue, grilled quail), fish (trout, mackerel (grilled and fried)) and some other things I don’t know what to call with an open mouth), rice, potatoes (boiled, baked with rosemary, fries), vegetables (raw and grilled), eggs (boiled, fried eggs and scrambled eggs), pasta, salads, herbs, a lot of cheese, sweets, buns, breakfast cereals , yogurt, fruits (watermelons, melons, oranges, apples). The food was almost the whole day:
8.30 - 10.30 breakfast and brunch
12.00-15.00 snack bar (french fries, deep-fried onion rings, deep-fried sticks, meatballs, vegetables, herbs, spaghetti, sauce, watermelon) you don’t have to have lunch after this snack
12.30-14.00 lunch.
At 14.00 they bake pita bread with cheese and greens, very tasty, they are sometimes served in the main restaurant for breakfast, where everything is cooked on the grill in front of you.
16.00 - 16.30, and sometimes even later Ice cream (very tasty on goat's milk, every day there are two or three types of different taste and color, there is a queue, but you can stand.
19.00-21.00 dinner and every day near the restaurant they cook on the grill (meat, fish, vegetables)
Sea:

The sea is clean, beautiful turquoise-blue, the entrance is good, small pebbles, no big cobblestones at all, we rested last year in a hotel on the second line and the beach was the last one along the coastline, so it was impossible to enter and swim there, huge stones , but here it was even possible to go in and swim without aquashoes, my daughter and I had them, so we swam in them, but my husband and son didn’t have them, they did without them. The sea was stormy in the morning for a couple of days, you can’t swim, but you can jump on the waves.
The beach is within easy reach, equipped with sun loungers and covers, but the places are always occupied by towels, I don’t know how much they took. We were by the pool.
Pool:
The children's pool is 40 cm, the pool is large at first 120 cm, and then 140 cm.
Beach towels:
They immediately issue cards for towels at the reception, received them at the spa, handed over wet ones in the evening, took the cards away, and in the morning from 8-11 they received washed ones, very convenient.
Animation:
They conduct morning gymnastics, aqua aerobics, darts, water polo, beach volleyball, a children's disco in the evening, there is no disco for adults, which is very upsetting, they hold some kind of competitions and that's it, there is nothing to do in the evening, we went for a walk to the center (10 minutes walk - 15 walk), to the White Tower, to the Mosque, to the shops, behind the Amsterdam hotel there is a road to the left that leads to the park, at the entrance there is a mini zoo from the park to a very beautiful embankment that leads to the Marina port with beautiful yachts) and more one park with fountains, cafes and swings. On Mondays there is a food and souvenir market, and on Tuesdays a clothing market. We are the second time in Kemer and this time it was opened completely bypassed everything.
In general, we liked everything, we would like more entertainment (discotheques), otherwise the music did not stop in nearby hotels, but we don’t.
Departure:
The night before we looked at the departure was at 19.00 and already another flight and another airline, the next day we checked out at 12.00, checked out the room and they tell us that the flight was postponed an hour later, that is, at 20.00, we were picked up from the hotel at 15.30, we checked in at way back to the gift shop and sweets, who wanted to go out for 15 minutes. And then we went to Antalya Airport, then we were told the numbers of check-in counters and we all got in line, and then it began:

2.30 hours before departure they don’t read registration, they don’t start 2 hours before, and then we started to panic, no one says anything, there is information about the flight on the scoreboard and that’s it, no one comes up to us, they don’t say anything, but thank God the registration has started 1.5 hours before departure, we all went upstairs to the waiting room, found our Gate, looked at the scoreboard, and there was already a departure time in 5 minutes, and the boarding was not announced, we again began to worry and then loading was displayed on the scoreboard, we came two girls all stood in line and just wanted to let people through, when they were told something and they stopped everything, they speak Turkish among themselves, but they don’t explain anything to us, and again everything is on the nerves, what’s going on? We look at the scoreboard in Kyiv (Zhulyany) there is no this flight for arrival, we cannot understand what is happening, they run around with walkie-talkies. We ask them if there are any problems with the plane? They say no, we are waiting. An hour later, they gave permission to load people onto the bus and brought us to the plane of Anda Air, they apologized for the flight delay and announced that we were not flying to Zhuliany, but to Boryspil, after which people were indignant.
I don't know whose fault is the delay of the airline or Join Up. We flew well, in two hours we were in Boryspil.
The rest is good, the flight is strained.
Translated automatically from Russian. View original