I wouldn't even wish it on my enemy! I do not advise! Bicharnya!

Written: 11 july 2021
Travel time: 28 june — 5 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 1.0
This is our first trip abroad and probably the last.
Departure from Odessa was due to the difference in price by 4500 UAH. Arrived, flew out, everything is fine, there are no questions. We arrived at 19:00 (we were already sitting on the Pegasus tour bus for a very long time, we arrived at our Palmet Beach at 22. First impression of the hotel?
- a lot of people at the reception
- a lot of screams of abuse and indifference from the hotel
- many have been sleeping on sofas for a long time, the air conditioners are not working very hot. People who arrived at 8 am are still not settled. There are a lot of scandals due to terrible rooms with mold, non-working plumbing, etc. We, too, could not help but feed nothing, but that's it.
We bought through the Pegasus travel agency and we were assured that the first line, the 5-star hotel is the best food in Kemer, etc.
DO NOT BELIEVE!

We were settled in the unfinished second building PARK ROOM, which is about 300 meters from the main building across the road in the heat. There is absolutely nothing working in this building except the reception (from 9:00 to 12 at night). The bars are empty, there is no restaurant, etc.
We booked a room with 2 separate beds, but this was not available. they gave two numbers 111 and 112 and what we got, in my 111 there was a working shower and curtains on the windows, my mother in 112 did not have a shower (a hose with a watering can) and there were no curtains. But the air conditioner worked, it did not work for me. The mini bar is empty. At night, there is a repair with perforators. Terrible rooms, everything is old, the rooms are NOT CLEANED! Even though the dollar lies, at least not. The money will be taken, not taken away. Soap and shampoo are also not available, you need to run to beg, towels are not washed. The safe does not work, all the cupboards are broken, in general this is a 1 star hostel, but not like 5.
Main building: the pool upon arrival was cool, clean warm water by day 4, it had already become white as milk and was not cleaned.
Places for food are sorely lacking, there is always a battle for the queue and for the table. The situation is the same on the beach. the shadows are very few and cunning... they take something from 6 o'clock and leave for the whole day.
The food is also not very tasty as for me, except for baking. The worst alcohol on the 2nd day was poisoned by whiskey and cola, so such fountains came out of me that whispered to drink their murk for the whole vacation. The beer is tasty but does not stick at all and a glass of 100 or 75 ml is nothing. Seafood in the form of some kind of fish or shrimp can not dream of.

Local guide from Pegasus Alex, he is still a fruit. The next day, I gathered everyone who came to the meeting of 40 people and purely processed people to buy tours. And about the fact that all 40 people have problems with numbers, he didn’t want to listen, he said the tour companies know about this and you were warned. He showed what olives to buy and coffee in general, his interest was only in steaming you with a tour. With our problem with the hull, he wanted to move to a hotel even worse class, and after we refused, he demanded to write a receipt under dictation that we have no complaints about the hotel and Pegasus. But we have already reconciled and just tried to relax a little. The beach is very small, the water in the sea is cool. By the way, in a hotel in 2 buildings, very few people know at least a little Russian. This became clear when the ultra-buffet was under glass and you poke like a ram what you want to take, and the body is laid down either very little or not what you ask for. They don't speak English either.
The hotel is sooooo far away from the nearest normal supermarket, about 45 minutes of a normal average walking pace. But it's very hot there. . . in general, I absolutely do not recommend this hotel! And I realized for myself that there is nothing to look for a beautiful life over the hill... with that kind of money you can relax much cooler at home.
Translated automatically from Russian. View original