Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
3.0
Cleanliness:
9.0
Food:
3.0
Amenities:
2.0
I will dilute these "sweet reviews" with some truthful facts about this hotel.
Rested from 09/11/2017 to 09/18/17. The hotel was chosen on the advice of a travel agency, plus they read these "sweet reviews", and decided not to overpay, as it was promised chic service and food for affordable money. I'll start with the room: we were settled in a room without a balcony (the room itself was clean with an updated renovation, not bad), but the view rested on the roof, a small window was almost under the ceiling. We turned to the reception with a request to change a room with a balcony, to which we were told that the rooms are all occupied and there is an improved room for $ 30 per day. Left to live in it. No cosmetics in the bathroom! There are shower caps in the basket, for beauty)) And liquid soap is nailed to the wall. Dry swimsuits, towels, of course, no where. Stock up on swimwear if you still decide to go to this hotel. Since, they will dry with you for a day. The room in which we settled is located near the elevator and stairs! ! There is no isolation! From 7 in the morning the whole floor starts to go to breakfast and all the conversations, screams, slamming the door will be perfectly audible. Therefore, if you cannot sleep under the noise, you will not be able to sleep here. And the next day I turned to the reception with a request to change the pillow, as it was very hard and it was not comfortable to sleep on it. I have never met such a treatment to guests in a single hotel! A boorish girl with a raised tone began to tell me that all their pillows were the same and that she could not do anything, since there was nothing to change for! (I will mention that the second pillow on which my friend slept was soft and comfortable) had to be arranged scandal to get results. After 5 minutes they brought me two pillows to choose from. CONTACT THE HOTEL MANAGEMENT!! ! Have a conversation with the staff at the reception about how to talk and respond to the comments of the guests!!!
Beach: wide, large. But! The sunbeds are terribly dirty and one comes across broken. At 9 am you will not find a place under a canopy. The beds are close to each other. The stairs from the pier to the sea are some kind of horror! Rusty, with a peeling coating, covered with moss, it is very unpleasant to go down it. Towels can only be changed once a day! ! That is, you wear a towel all day and then after dinner again lie on the wet one, as you have already been lying on it since morning. You can take a chance and leave a towel on the sunbed, but if it goes missing, you will pay $20 for the loss.
Food: OH! ! I've read reviews about the amazing food! Guys, are you kidding??? ? For an appetizer, in salads, to serve smeared dumplings, pasta or buckwheat sauce, which were served for lunch the previous day - is this a chic meal ??
At first glance, there seems to be a lot of food! But when you start to fill your plate, you understand that in fact there is nothing to take. Pleased only dishes on the grill for dinner. They served fish, turkey, chicken, beef, lamb... Once they gave crayfish - delicious. Lots of vegetables, all delicious. Fruits are standard (apples, oranges, pears, plums, watermelon). Grapefruit was given for breakfast. If you are used to seeing steaks from red fish, sushi, shrimp in 5-star hotels, then you will not see this here !! ! Freshev, of course, is not here either. They put ice cream themselves in a waffle cup, since I took it to try - it's some kind of sticky sweet mixture, it's impossible to eat. Branded ice cream, in packages, as well as yogurt, juices, drinks are not here! A la card restaurant - paid reservation! 5-10$
Alcohol: local bottling, but most of all struck by the portions. A 100-gram glass is filled halfway with a drink. Those who like to drink will get tired of running to the bar)) Waiters do not bring drinks on order. You have to go to the bar and order. also, the bar on the beach is open until 17.30 (there is only water, beer, ayran), near the pool until 00.00, then you can go to the lobby bar, but all alcoholic drinks become paid (this is the first time I meet this)
Animation: unobtrusive, there were games in the pool, aqua aerobics, etc. Good evening shows (as for such a hotel) dances of high enough quality, acrobats, gymnasts. . . But I really liked the show with the participation of vacationers. Really very interesting competitions, laughed heartily. After the show, there is a disco until 12. Who has balconies overlooking the site until 12 music rumbles.
Conclusion: The hotel is old, tired and tortured. But really clean. They clean well, the territory, the restaurant, everything shines. The territory is small, well, who does not like to walk a lot, that will do. There are problems with the staff at the reception, unfriendly, do not smile yet and are rude. Rooms without balconies or terraces (I think this is unacceptable in 5-star hotels), no soundproofing, noisy, problem with sunbeds on the beach, monotonous food, no frills. The hotel is designed for regular guests. Category of vacationers: 80% are 60+, 20% are families with children. There is nothing for young people to do here. I have heard many times that people have a rest here not for the first time. Most likely, they provide rooms with balconies.
Tip: people who know what 5 stars are and who are coming here for the first time will not like the hotel. I advise you not to save or choose another hotel.
P. S. I realized from where how many good reviews)) Animators come up to vacationers (of an older generation) and ask them to leave their "sweet" review upon arrival and indicate the link where))) I told you everything as it is, the choice is yours)
Rested from 09/11/2017 to 09/18/17. The hotel was chosen on the advice of a travel agency, plus they read these "sweet reviews", and decided not to overpay, as it was promised chic service and food for affordable money. I'll start with the room: we were settled in a room without a balcony (the room itself was clean with an updated renovation, not bad), but the view rested on the roof, a small window was almost under the ceiling. We turned to the reception with a request to change a room with a balcony, to which we were told that the rooms are all occupied and there is an improved room for $ 30 per day. Left to live in it. No cosmetics in the bathroom! There are shower caps in the basket, for beauty)) And liquid soap is nailed to the wall. Dry swimsuits, towels, of course, no where. Stock up on swimwear if you still decide to go to this hotel. Since, they will dry with you for a day. The room in which we settled is located near the elevator and stairs! ! There is no isolation! From 7 in the morning the whole floor starts to go to breakfast and all the conversations, screams, slamming the door will be perfectly audible. Therefore, if you cannot sleep under the noise, you will not be able to sleep here. And the next day I turned to the reception with a request to change the pillow, as it was very hard and it was not comfortable to sleep on it. I have never met such a treatment to guests in a single hotel! A boorish girl with a raised tone began to tell me that all their pillows were the same and that she could not do anything, since there was nothing to change for! (I will mention that the second pillow on which my friend slept was soft and comfortable) had to be arranged scandal to get results. After 5 minutes they brought me two pillows to choose from. CONTACT THE HOTEL MANAGEMENT!! ! Have a conversation with the staff at the reception about how to talk and respond to the comments of the guests!!!
Beach: wide, large. But! The sunbeds are terribly dirty and one comes across broken. At 9 am you will not find a place under a canopy. The beds are close to each other. The stairs from the pier to the sea are some kind of horror! Rusty, with a peeling coating, covered with moss, it is very unpleasant to go down it. Towels can only be changed once a day! ! That is, you wear a towel all day and then after dinner again lie on the wet one, as you have already been lying on it since morning. You can take a chance and leave a towel on the sunbed, but if it goes missing, you will pay $20 for the loss.
Food: OH! ! I've read reviews about the amazing food! Guys, are you kidding??? ? For an appetizer, in salads, to serve smeared dumplings, pasta or buckwheat sauce, which were served for lunch the previous day - is this a chic meal ??
At first glance, there seems to be a lot of food! But when you start to fill your plate, you understand that in fact there is nothing to take. Pleased only dishes on the grill for dinner. They served fish, turkey, chicken, beef, lamb... Once they gave crayfish - delicious. Lots of vegetables, all delicious. Fruits are standard (apples, oranges, pears, plums, watermelon). Grapefruit was given for breakfast. If you are used to seeing steaks from red fish, sushi, shrimp in 5-star hotels, then you will not see this here !! ! Freshev, of course, is not here either. They put ice cream themselves in a waffle cup, since I took it to try - it's some kind of sticky sweet mixture, it's impossible to eat. Branded ice cream, in packages, as well as yogurt, juices, drinks are not here! A la card restaurant - paid reservation! 5-10$
Alcohol: local bottling, but most of all struck by the portions. A 100-gram glass is filled halfway with a drink. Those who like to drink will get tired of running to the bar)) Waiters do not bring drinks on order. You have to go to the bar and order. also, the bar on the beach is open until 17.30 (there is only water, beer, ayran), near the pool until 00.00, then you can go to the lobby bar, but all alcoholic drinks become paid (this is the first time I meet this)
Animation: unobtrusive, there were games in the pool, aqua aerobics, etc. Good evening shows (as for such a hotel) dances of high enough quality, acrobats, gymnasts. . . But I really liked the show with the participation of vacationers. Really very interesting competitions, laughed heartily. After the show, there is a disco until 12. Who has balconies overlooking the site until 12 music rumbles.
Conclusion: The hotel is old, tired and tortured. But really clean. They clean well, the territory, the restaurant, everything shines. The territory is small, well, who does not like to walk a lot, that will do. There are problems with the staff at the reception, unfriendly, do not smile yet and are rude. Rooms without balconies or terraces (I think this is unacceptable in 5-star hotels), no soundproofing, noisy, problem with sunbeds on the beach, monotonous food, no frills. The hotel is designed for regular guests. Category of vacationers: 80% are 60+, 20% are families with children. There is nothing for young people to do here. I have heard many times that people have a rest here not for the first time. Most likely, they provide rooms with balconies.
Tip: people who know what 5 stars are and who are coming here for the first time will not like the hotel. I advise you not to save or choose another hotel.
P. S. I realized from where how many good reviews)) Animators come up to vacationers (of an older generation) and ask them to leave their "sweet" review upon arrival and indicate the link where))) I told you everything as it is, the choice is yours)
Translated automatically from Russian. View original
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