Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
10.0
Cleanliness:
8.0
Food:
9.0
Amenities:
8.0
Rested with family.
Our "adventures" began in Kyiv. Was purchased and paid for a tour through Coral in June. Two weeks before check-in, a notification comes that overbooking, and they offer fives, but such g ...intelligible. I call the hotel and it turns out that the operator Coral sent an application only!! ! 29.09, and already the hotel refused them, because it was full. No explanations, no normal hotel options, just the operator decided to resell my tour for more and that's it. How can you trust such an operator? Think carefully before using this operator. But many thanks to Nurai (guest relation), who stepped into our position and suggested solutions to the problem. Our tour has moved one day. To be honest, I'm surprised that the person didn't care and she tried to help us, but she could push everything onto the operator and that's it. Thanks again Nuray.
During the rest, we turned to her for various small issues and always solved everything quickly and efficiently.
Now about the hotel:
1. I have been to Turkey many times and the first impression of the hotel was not very good, but when we settled in and got to know the staff and the hotel a little better, only positive emotions remained.
2. Hotel "zatochin" for Russian-speaking vacationers (for the whole week I did not meet a single foreigner). All staff speaks good Russian. This is of course a plus for those who do not speak English.
3. Food - you won't be hungry, something is always added, everything is delicious, but don't expect lobster every day. Gave several times seafood - mussels, shrimp, fish has always been. A lot of sweets, especially in the pastry shop and a large selection of delicious ice cream.
4. The beach is large, the sun loungers are arranged so that no one sits on your head, very comfortable.
5.
Entry into the sea - small stones and there is a small, not very comfortable descent - for older people, when there are waves, it is very difficult to get out.
6. The room is spacious, comfortable mattresses, there are bathrobes. There are no slippers, not very comfortable wardrobes, and it could already be redecorated.
7. Animation is the best. Children's animation - 5 people entertain children, all the time they mold something, glue, some kind of activity. The child could not be pulled out of the club. Adult animation - I can’t say anything about the activities near the pool, because I was at the sea all the time, but the evening shows are gorgeous. Before each show there is a very fun and cool children's disco, including with adults. Then the rewarding of all those who actively participated in all activities during the day. Birthday congratulations, and then professional shows - a magician, dance, acrobatic. Really nice to look at and get aesthetic pleasure.
eight.
I won’t say anything about alcohol, because we are not particularly drinkers, we took beer and wine several times. You can drink.
9. Spa center - there is a Russian bath, a Roman sauna, and a hammam. They say that one hour per person per day, but I have not seen them kicked out. Didn't use the spa facilities other than the sauna.
10. The water park is extraordinary, the water park is chic. Separately for children with a lot of city and the pool is shallow and heated. And for adults - gorgeous slides. Works by the hour.
11. Medicine - I grabbed my back and had to contact the insurance company, they sent me to the doctor at the hotel. The hotel is constantly attended by a nurse who speaks excellent Russian, previously issued all the papers for the insurance, phoned them and then called the doctor. The doctor arrived in 10 minutes, asked everything (speak excellent English, but if necessary, the nurse can translate everything.
He prescribed injections, bought medicines, the nurse gave an injection, and the next day I felt great. God forbid that you do not need the services of doctors.
12. A la carte restaurants are also unusual, be sure to visit. You just have to sign up in advance, because there is a full house. This is really delicious, beautiful. And once again I repeat that people make the rest and they are wonderful in this hotel.
Our "adventures" began in Kyiv. Was purchased and paid for a tour through Coral in June. Two weeks before check-in, a notification comes that overbooking, and they offer fives, but such g ...intelligible. I call the hotel and it turns out that the operator Coral sent an application only!! ! 29.09, and already the hotel refused them, because it was full. No explanations, no normal hotel options, just the operator decided to resell my tour for more and that's it. How can you trust such an operator? Think carefully before using this operator. But many thanks to Nurai (guest relation), who stepped into our position and suggested solutions to the problem. Our tour has moved one day. To be honest, I'm surprised that the person didn't care and she tried to help us, but she could push everything onto the operator and that's it. Thanks again Nuray.
During the rest, we turned to her for various small issues and always solved everything quickly and efficiently.
Now about the hotel:
1. I have been to Turkey many times and the first impression of the hotel was not very good, but when we settled in and got to know the staff and the hotel a little better, only positive emotions remained.
2. Hotel "zatochin" for Russian-speaking vacationers (for the whole week I did not meet a single foreigner). All staff speaks good Russian. This is of course a plus for those who do not speak English.
3. Food - you won't be hungry, something is always added, everything is delicious, but don't expect lobster every day. Gave several times seafood - mussels, shrimp, fish has always been. A lot of sweets, especially in the pastry shop and a large selection of delicious ice cream.
4. The beach is large, the sun loungers are arranged so that no one sits on your head, very comfortable.
5.
Entry into the sea - small stones and there is a small, not very comfortable descent - for older people, when there are waves, it is very difficult to get out.
6. The room is spacious, comfortable mattresses, there are bathrobes. There are no slippers, not very comfortable wardrobes, and it could already be redecorated.
7. Animation is the best. Children's animation - 5 people entertain children, all the time they mold something, glue, some kind of activity. The child could not be pulled out of the club. Adult animation - I can’t say anything about the activities near the pool, because I was at the sea all the time, but the evening shows are gorgeous. Before each show there is a very fun and cool children's disco, including with adults. Then the rewarding of all those who actively participated in all activities during the day. Birthday congratulations, and then professional shows - a magician, dance, acrobatic. Really nice to look at and get aesthetic pleasure.
eight.
I won’t say anything about alcohol, because we are not particularly drinkers, we took beer and wine several times. You can drink.
9. Spa center - there is a Russian bath, a Roman sauna, and a hammam. They say that one hour per person per day, but I have not seen them kicked out. Didn't use the spa facilities other than the sauna.
10. The water park is extraordinary, the water park is chic. Separately for children with a lot of city and the pool is shallow and heated. And for adults - gorgeous slides. Works by the hour.
11. Medicine - I grabbed my back and had to contact the insurance company, they sent me to the doctor at the hotel. The hotel is constantly attended by a nurse who speaks excellent Russian, previously issued all the papers for the insurance, phoned them and then called the doctor. The doctor arrived in 10 minutes, asked everything (speak excellent English, but if necessary, the nurse can translate everything.
He prescribed injections, bought medicines, the nurse gave an injection, and the next day I felt great. God forbid that you do not need the services of doctors.
12. A la carte restaurants are also unusual, be sure to visit. You just have to sign up in advance, because there is a full house. This is really delicious, beautiful. And once again I repeat that people make the rest and they are wonderful in this hotel.
Translated automatically from Russian. View original
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