horror

Written: 14 august 2014
Travel time: 22 — 31 july 2014
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
I travel often, and I clearly understand what a 3 star hotel is. This Asutai does not even deserve 1 star. Complete unsanitary conditions, lax behavior of the staff, repairs have not been done since the time of the king of peas. There are 3 characters working, one allegedly at the bar (the bar consists of 3 bottles of local liquor, water, cola and machine coffee), which does not understand either Russian or English. The second body is supposedly a manager, and he is supposedly at the reception. Only when it is needed, do not catch. Upon arrival, we saw a room with the size of an average toilet of our stalin. And their toilet and shower are combined in the back room, without shelves, without curtains, without towels. After a shower in such conditions, there is ankle-deep water, and a drenched toilet bowl. Speaking of water. In the morning it is cold, in the afternoon it is still something like it is, in the evening it actually does not flow. Stink like a cloaca. About the Room: 2 mini children's bedside tables, a bed, and a non-working TV set with a telephone. They just take up extra space. Suitcase according to the idea of ​ ​ designers, you need to put it on your head. There is a miracle of technology - air conditioning. True, at 25 degrees and at 16 it equally takes out hot air with a million bacteria. Also for 2 people you will be given 4 towels. True, in 10 days, do not expect that they will be washed. Same with bedding. For 10 days they never made a new bed. And in general, the cleaning lady came to the room on the third day, and then according to my daily dripping on the head of the super administrator secretary. Once again, this cleaning lady forgot to close the front door to the room, take out whatever you want! We came in the evening, and saw, and to our indignation, the supermanager said that he would "scold" her. She took the water bottles and that's it, that's her job. The balcony didn’t close for all 10 days in the room, which was reported to the “top manager” from the first day. He came, pulled the handle with a thread with the handle of the shelf and said the problem was solved. - the whole "tagil" is heard in your room. There is supposedly a pool, but in reality it is a large bathroom with swamp water. After I saw that the bartender washes glasses with HAND at the bar, I didn’t even drink water there, not to mention food. I looked at what they offer - I would only give such a homeless cat / dog. In general, we tried to come only at night to the hotel, spending time on the beach and excursions. And the price of the tour is not cheap, 1400 ye, for this money other tourists were sitting in clean hotels. NOT RECOMMENDED. Attached is a photo of the room.
Translated automatically from Russian. View original