Хороший отель, работник ресепшн Максим — плохой Good hotel, receptionist Maxim is bad

Came to the hotel for a week with two children. The hotel is very beautiful, lots of greenery. Good staff. I must say that this is not Max Royale, so do not expect a miracle. Simple, beautiful, delicious. The food is good, there is always something to eat. In the bar next to the beach you can dine pizza, burger, potatoes. Local alcohol, if you drink in a cocktail is quite tolerable.
I want to say a special "thank you" to the receptionist Maxim. I have never seen such a goat in hotels in Turkey. Buy a better number for $ 50, I still understand, but! My child needed medical attention and the help of a doctor. So this man Maxim said that it was useless to call the insurance company and refused to help. He offered to go to the pharmacy and that's it. It's too long to describe the whole situation, I just advise you not to approach him right away. The scum is rare.
It was he who spoiled the impression of the hotel!