Disappointment of the season

Written: 3 july 2007
Travel time: 3 — 10 june 2007
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 2.0
Food: 7.0
Amenities: 8.0
The hotel is terrible. She lived in the main building overlooking the sea, the most expensive tour. I travel a lot, there is something to compare with, but I have never seen such a disgusting HV1. Upon arrival, there were no free rooms, some people were offered neighboring hotels for a couple of days, I waited for the room to be cleared until 23:00. Seeing the long-awaited number was horrified. Dirty walls, stained carpeting, broken furniture, clogged drains, cockroaches, torn sheets and scorched dirty curtains, plus everything is smoky. Two days were spent to ensure that the room was brought to a residential condition, the hotel management convinced that this was a good room, because it overlooks the sea. As a result, they painted the walls, partially replaced the furniture, disinfected and cleaned the pipes.
Then I encountered "first-class" service. In a restaurant that looks like a public dining room with plastic furniture and dirty tablecloths, I constantly had to look for a place to eat, look for forks, spoons, in general, cutlery was often absent, it was difficult to interrogate the cook to fry pancakes, the one who fries was often not there, but instead no one wanted to fry him. You ask the bartender to prepare you a cocktail, he may say that he is busy and wait for your drink. . .
Then we go down to the pool and then a woman falls in front of everyone and breaks her toe, it’s just slippery there... Why wipe the water during the day, because it will splash again: (And there aren’t enough places by the pool for everyone. Let’s move on. Here it is the long-awaited beach! : ) But there are no more places at 9 am, wait for the very heat, when the places become free, since you came so late. And the beach is slabs that you don’t walk barefoot on, two-thirds of the slabs are covered with sand mixed with clay, which leaves yellow marks on the towel and mattress....There are just sharp stones in the water. In the first week of the week, there was only one descent into the water on 300 m of the beach, and it was a pleasure to walk on hot slabs...

Then, after complaints from tourists, two more slopes were installed....Further, there are slides in the hotel. One is a black hole where someone constantly gets stuck, we would close it, the other is the most common slide. Well, we moved out of it and ended up in a puddle full of garbage and various dirt, the water was probably not cleaned there for a month....In a word, the hotel and service are not 3 *, beautiful territory is all that the hotel can boast of.
As it turned out, only the facade of the building was being restored in the hotel, no one had done anything inside for 17 years. This is the last season before renovation. Travel agencies are silent about this and sell vouchers as a first-class hotel. If you are ready to pay only for the territory the cost of a good European hotel, then it's up to you. Nearby there is Turban Palace in the same price category but in all respects better, I was a guest there and saw everything with my own eyes, clean well-groomed territory, modern large comfortable rooms, well-maintained beach - sand and pebbles in the water. Who is going to go to Marmaris Palace well think. I will answer all your questions by email. mail.
Translated automatically from Russian. View original