Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Service:
1.0
Food:
1.0
Never writing negative reviews, I consider it necessary to warn future tourists from the situation that I had to
collide. I do not recommend this hotel and tour operator "PEGAS TOURISTIK"!! ! When we checked into the hotel, we found ourselves in an extremely unpleasant situation. The receptionist said in English that today our room is not ready and we are given the best room with a sea view for one day. The hotel employee led us in an incomprehensible direction through the entire village and led us to the second floor of a bar, later it became clear that these were rooms for the staff of this institution. In shock, we returned to the reception and said that we would not spend the night there, to which the receptionist grinned and said: "You have no choice, " and refused to help us. I immediately called the travel agency where I purchased the tour, they explained to me that this is a clear violation - DOUBLE RESALE OF ROOMS, so we can record a complaint at the central office of the operator PEGAS TOURISTIK in Antalya. Having phoned the main office, they also received a refusal to help, even with our offer to pay extra for another hotel with normal service. In order not to stay on the street, they were forced to spend the night in a terrible room above the bar at the other end of the village.
Think about whether you need such a vacation? And is it worth paying for it?
collide. I do not recommend this hotel and tour operator "PEGAS TOURISTIK"!! ! When we checked into the hotel, we found ourselves in an extremely unpleasant situation. The receptionist said in English that today our room is not ready and we are given the best room with a sea view for one day. The hotel employee led us in an incomprehensible direction through the entire village and led us to the second floor of a bar, later it became clear that these were rooms for the staff of this institution. In shock, we returned to the reception and said that we would not spend the night there, to which the receptionist grinned and said: "You have no choice, " and refused to help us. I immediately called the travel agency where I purchased the tour, they explained to me that this is a clear violation - DOUBLE RESALE OF ROOMS, so we can record a complaint at the central office of the operator PEGAS TOURISTIK in Antalya. Having phoned the main office, they also received a refusal to help, even with our offer to pay extra for another hotel with normal service. In order not to stay on the street, they were forced to spend the night in a terrible room above the bar at the other end of the village.
Think about whether you need such a vacation? And is it worth paying for it?
Translated automatically from Russian. View original
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