An unpleasant aftertaste from service, cleaning, also from non-working equipment in the room, etc.

Written: 14 august 2021
Travel time: 7 — 14 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 9.0
I am driving and writing from the bus that is taking me to the airport. The hotel left a terrible impression from the last day. Departure day... we left at 13:00, since the departure of the bus was at 13:50, reminding the guide there was no one on the day or the day before departure, what time exactly do you need to leave the hotel or in general information, information was only hung on the counter how much BUS, and not departure, the work of guides only includes money received from excursions, and not humanity, although at a meeting with them (Alexander and another Turk, I don’t remember their names) it may seem different. True, yes, in the tourist memo it is written in small print... but how often do we remember that we read in small print on vacation? In my opinion, there may be conflicting opinions regarding the departure.
In general, I warn everyone who will read the review to leave only at 12:00, not a minute later, in order to avoid spending $ 60 for being late for 20-30 minutes. I was very offended by the behavior at the reception
staff, this is not the first time I have a rest, before the pandemic, Asian holidays were preferred (Bali, Vietnam, Thai, etc. ), so the situation struck with a delay in a fine of $ 60 !!!!

Why is it still a low rating, it's not only about the check-out, but let's talk about the hotel ?!
The hotel is old, we had room 116 and the air conditioner did not work well, the refrigerator did not work at all. And it's not just in our room. The food is monotonous, only fruits: Watermelons, apples, plums. Food for 3-4 days is boring all, as it is very scarce! When leaving, I realized that the stingy hotel is aimed only at the benefits received from the guests, and not their comfortable stay. There are a lot of locals in the hotel, "ultra all inclusive" does not mean foreign alcohol, only their local, there are no cocktails, only for a fee! It is impossible to drink anything from strong alcohol (whiskey, vodka, rum), only good beer. The wine looks like powder, but I won’t say it, try it yourself. The best thing about this hotel is the pontoon and the greenery around the hotel.
I draw your attention, if you are going for silence, then you are not here either, cicadas do not let you sleep around the clock and chirp, this chirp did not bother me, but my husband was very...
rooms are cleaned for 3-cheque, even with a tip left, tea is perceived only in dollars.
I hope this hotel will think about the restoration and attitude towards vacationers. I will never come again and will not recommend this hotel to anyone, there are good hotels in the neighborhood, in Marmaris itself there are hotels with 3 * with food much more varied than in this hotel. !
Animators are deceivers, they sell tickets for $ 5 on the street of bars and say that there will be free cocktails, but nothing like that. And the next day they say that yesterday it was not, but today they will definitely be.
Marmaris itself is cool, but this one is worse than triples and not worth the money!
Translated automatically from Russian. View original
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