Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
3.0
Food:
3.0
Amenities:
2.0
Only today 09/01/17 returned from this hotel.
A hotel with a big stretch for 3 stars. The staff only speak Turkish, English is very poor, they do not speak Russian, although the site says three languages: Turkish, English and Russian. This is the first lie.
The three of us went. The agency manager booked a room for three adults with three single beds. As a result, we were settled in a 2-room suite with one double bed, one single bed and a sofa. Room number 204. In the evening they brought another folding bed. By our arrival the room was NOT ready. There was no toilet paper or shampoo in the bathroom. At my request, they brought it. no, although there is a socket for it. There was only one hanger in the closet. I made them bring more, because I want to remind you that there are three of us. for this, sockets are provided, and lamps are hung. The bedside tables were simply NOT installed. Why? And so it goes.
There are electrical distribution boxes in both rooms. So, they are NOT closed with lids and the wires just stick out of the wall. It’s good that they are under the ceiling. The site says that the safe is paid. , noticeable shortcomings. The hotel guide told us that this is typical for this hotel. The food is not bad, but it also doesn’t pull on 4 stars. I am writing in such detail so that they know how things really are in the hotel. I took a picture of all these gaps and sent it to our manager to the agency, and she sent it to the general manager of the hotel. Reactions-zero. According to my estimates, the hotel falls short of a C grade at best, but not like 4 stars! But there are also positive points. Very beautiful nature! something that reconciled us with the shortcomings of the hotel.
A hotel with a big stretch for 3 stars. The staff only speak Turkish, English is very poor, they do not speak Russian, although the site says three languages: Turkish, English and Russian. This is the first lie.
The three of us went. The agency manager booked a room for three adults with three single beds. As a result, we were settled in a 2-room suite with one double bed, one single bed and a sofa. Room number 204. In the evening they brought another folding bed. By our arrival the room was NOT ready. There was no toilet paper or shampoo in the bathroom. At my request, they brought it. no, although there is a socket for it. There was only one hanger in the closet. I made them bring more, because I want to remind you that there are three of us. for this, sockets are provided, and lamps are hung. The bedside tables were simply NOT installed. Why? And so it goes.
There are electrical distribution boxes in both rooms. So, they are NOT closed with lids and the wires just stick out of the wall. It’s good that they are under the ceiling. The site says that the safe is paid. , noticeable shortcomings. The hotel guide told us that this is typical for this hotel. The food is not bad, but it also doesn’t pull on 4 stars. I am writing in such detail so that they know how things really are in the hotel. I took a picture of all these gaps and sent it to our manager to the agency, and she sent it to the general manager of the hotel. Reactions-zero. According to my estimates, the hotel falls short of a C grade at best, but not like 4 stars! But there are also positive points. Very beautiful nature! something that reconciled us with the shortcomings of the hotel.
Translated automatically from Russian. View original
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