Ужасно! Terrible!

I have never experienced worse service than here in my life. Not in three stars, not even in two, in which I had to stop. How can this hotel get 4 stars is a mystery to me.
I will try not to include emotions to give only facts.
To begin with, when we just drove up to the hotel, the exclamation of someone from the bus at the sight of the entrance was "I hope this is the back door! "
In the pre-dawn twilight the hotel looks depressing at all.
He looks untidy even during the day. I have never seen such a reception as there.
Welcoming phrase of the meeting administrator "I just woke up to accommodate you, although you should have arrived yesterday" (departure was moved from 17.50 to 00.00)
When settling in each of the three rooms occupied by us there were shortcomings. In one, plaster was falling, in the other there was no shower, and there was just a glass partition and water flowed throughout the bathroom, and collected near the toilet, in the third the balcony did not close.

None of this, despite the appeals and demands, has not been corrected. None of the bathrooms have shelves in the shower for detergents. In one of the rooms the front door handle was broken and that was the only thing that was fixed.
Visually, the rooms look beautiful, the renovation in the rooms is fresh, but all the partitions on the balconies are rusted. Some of the balconies were painted after the scandal, some remained rusty.
There are no safes in the rooms, there was one room from previous guests, such as a safe, which is not from thieves, but for (! ) them. Lightweight and small, not attached to a closet or wall.
We got beach towels after the fight. And not all guests received them.
The room was cleaned twice in a week! There is nothing to do on your own.
Bed and towels were not changed.
There is nowhere to hang towels and swimwear for drying, only on the metal parts of the balcony railings.
Hot water was not always available.
Wi-Fi is available, but it is good only at the reception.
Cleaners without uniform, unfriendly. When tired, they simply sit on the steps of the buildings for a smoke break and drink tea.
We were in shock, all six of us!
The photos provided on booking do not reflect the condition of the hotel.
The hotel is in a beautiful location. Mighty old pine trees provide a pleasant shade. But all this is the merit of nature, not the hotel.
The sea is beautiful! Beach for an amateur. Pebble. I hurt my feet. Some beaches have entrances to the water, but not here.
The pool is small, the sunbeds around are old, shabby, the view around the pool is very so-so!
Waiters, bartenders don't wear fotma, they just walk around in casual clothes, but they smile, joke, try to clear the plates from the tables quickly. The cooks put on gloves after the battle and some put on their uniforms, but not all. The dining room staff is friendly, they try to please and amuse, but they do not have so many opportunities. There are almost no questions for them.
The lack of form is clearly not their fault.

The food is very monotonous. There was never a fish. The meat is mostly chopped or chicken wings and legs, and also not every day. Dessrts are scarce (weakly said) 1 or 2 types. On Saturday, the only dessert was raisins. Only raisins for dessert dinner. Without restrictions, there were only apples, oranges and watermelons. A couple of times there were plums and once apricots. Tea is only black.
The hotel area and the beach are being cleaned, but for some reason they look untidy.
The first two days the food was very dull, dishes were served that were sour.
After a two-day battle, swearing, there were threats to evict us with the gendarmes (!!! ), but the food became better, and then only for a few days. The meeting side of Pininsula could neither relocate us nor influence the hotel administration. Bad reviews for this hotel for many years.
The place is good - be patient!
Read reviews Gopherjnr
Sheffield is clearly about a different hotel. There are no slides or pools in the plural.
The requested certificate was never provided to us.
The hotel guests only Ukraine and Russia. Apparently, guests from other countries or tour operators are aware of the features.
If you are in love with the nature of Turunc, you like the pebble beach, you have planned to eat not only at the hotel, but also in restaurants, you are unpretentious, picky, you know how to ask (you must, it turns out, ask for what is stated in the description of the hotel), then this hotel For you.
I was in Turkey for the first time and only trips to Marmaris by boat made me understand that such a service is far from being everywhere and it is possible that I will still come to Turkey, but not to Turunc and by no means to this hotel.
After 4 days, you start to get used to untidiness, you find your favorite restaurant, you understand that you yourself have to go to ask for toilet paper, you learn to accommodate the three of you on three trempels in a tiny locker in a two-room suite and you begin to enjoy the sea and admire the sunsets, but again, this is not a merit hotel! sunsets on all seas are beautiful. Always.
I saw bad reviews, but after reading the last good reviews, I thought that everything was fixed.
In fairness, I will say that some guests at the hotel liked it. They are picky and to the remark about sour food they said, "You can not eat it, but just put it off, why complain right away? " Out.


From the good: almost all rooms face the sea and have huge balconies with sunbeds. True, without mattresses.
If the hotel were put in order, it could be fine. The buildings are well thought out, but there is still a lot of work and investment to be done on the territory.
If the price were lower ($400 off-season for a week of stay is not so small), I would recommend the hotel to students.
Separately, I want to write about the fact that Join Up did not affect the hotel in any way and did not help in resolving a single issue. With them, you can only go to an exceptionally good hotel, where the likelihood of such misunderstandings is almost zero.