Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
6.0
Cleanliness:
6.0
Food:
8.0
Amenities:
4.0
KOKSAKIE!! ! Coxsackie disease!!!
We rested in Ali Bey Park, Manavgat, from 13.07. 2018 to 23.07. 2018
I am with my wife and two children (5.5 and 1.2 years old).
On the 4th day, my son (1.2 years old) developed small rashes, from the beginning it seemed that he was allergic.
But the next day, the rash became larger, the arms, legs, buttocks were covered, and as it turned out later, the mouth.
A day later, the Child was covered with blisters all over his body. All this itches, hurts and looks just scary !! ! As in the photo, if you google it.
The most interesting:
1. Insurance. We flew through Coral travel, they have basic insurance in the package from SK Consent with a deductible of $30. They called there, they called us back to the room, the girl with a calm and cool voice asked what we had. Then we heard the following: what guarantees that this is not an allergy? To which we replied that we naturally do not know, we are not doctors !! ! She said that if it was confirmed that it was an allergy, we would have to pay a deductible and $ 120 for a doctor's appointment, since this is not an insured event !!!
When my wife said that it was not an allergy, that the child was covered with spots and blisters, including palms and heels. We heard a new horror story that if it is confirmed that it is a virus, then we will not be allowed to cross the border back without a doctor's note!! ! That is, they do everything so that we would deal with our problem ourselves !! ! Good business!! ! It probably works for ordinary tourists who do not have a budget and are not used to defending their interests !! ! And here we have a one-year-old child who is covered with eczema, insurance, which, instead of helping, intimidates and complicates an already difficult situation, and a hotel, a Doctor's examination, which costs $ 150 ...Thank God, we had insurance from the bank, in which we are premium customers, called there and after 30 minutes. A car has already arrived for us. Generally without further ado.
After 20 minutes, the wife and son were already at the doctor, who professionally provided assistance, reassured us, prescribed medicines (ointment and antipyretic suppositories), an hour later the wife and son were at the hotel. We paid only $20 for medicines, which we will then reimburse from the insurance.
2. The reaction of the representative of Coral travel Oksana. She said that this is a common story, many children get sick, and that children under 2 are not recommended to go to pools at all! Naturally, we heard this for the first time, no one warned us about it. As it turned out later, all the staff know that children are sick in the hotel, but they cannot be spread. In that year, there was an epidemic in Turkey! Everyone hurt! Oksana said it's okay, go to the doctor, they will make a drip and prescribe antibiotics!!!! ! It's OK?!?!? ! Apparently antibiotics are prescribed by SK Consent, for the treatment of the virus !!!! ! To clean not only coxsackie, but also the entire immune system ...Oksana smiled sweetly and wished her good luck!
Probably we are not the most interesting tourists, since we did not order any excursions from her ...
3. The reaction of the hotel.
After the doctor, my wife came to the front desk to alert the staff and find out the reaction of the hotel.
At the reception, the manager Marina, told us that they have nothing in the hotel, and she is not at all sure where we picked it up. With a hint that these are our problems and there can be no talk of any penalty.
We have warned that we will write reviews on all possible sources to warn people. After that, Guest Relation called us a couple of times asking how the child was and told us that the child should not be taken to the pool ...after that they sent a plate with two apples and two bananas wrapped in plastic wrap.
Such a gift to us from the hotel, where all this is on every corner for free ...
Over the course of a week, we also met several of the same children, with a rash ...
Of course, there was not a pleasant feeling left, not only from the illness of the child, but also from the behavior of the hotel, whose only task was to reduce the spread of information, for obvious reasons.
In general, a hotel for 4+ arrivals, old!!
They feed well!!!
We won't go to Turkey again!
They say that everyone was sick that year, there was an epidemic .. .
We rested in Ali Bey Park, Manavgat, from 13.07. 2018 to 23.07. 2018
I am with my wife and two children (5.5 and 1.2 years old).
On the 4th day, my son (1.2 years old) developed small rashes, from the beginning it seemed that he was allergic.
But the next day, the rash became larger, the arms, legs, buttocks were covered, and as it turned out later, the mouth.
A day later, the Child was covered with blisters all over his body. All this itches, hurts and looks just scary !! ! As in the photo, if you google it.
The most interesting:
1. Insurance. We flew through Coral travel, they have basic insurance in the package from SK Consent with a deductible of $30. They called there, they called us back to the room, the girl with a calm and cool voice asked what we had. Then we heard the following: what guarantees that this is not an allergy? To which we replied that we naturally do not know, we are not doctors !! ! She said that if it was confirmed that it was an allergy, we would have to pay a deductible and $ 120 for a doctor's appointment, since this is not an insured event !!!
When my wife said that it was not an allergy, that the child was covered with spots and blisters, including palms and heels. We heard a new horror story that if it is confirmed that it is a virus, then we will not be allowed to cross the border back without a doctor's note!! ! That is, they do everything so that we would deal with our problem ourselves !! ! Good business!! ! It probably works for ordinary tourists who do not have a budget and are not used to defending their interests !! ! And here we have a one-year-old child who is covered with eczema, insurance, which, instead of helping, intimidates and complicates an already difficult situation, and a hotel, a Doctor's examination, which costs $ 150 ...Thank God, we had insurance from the bank, in which we are premium customers, called there and after 30 minutes. A car has already arrived for us. Generally without further ado.
After 20 minutes, the wife and son were already at the doctor, who professionally provided assistance, reassured us, prescribed medicines (ointment and antipyretic suppositories), an hour later the wife and son were at the hotel. We paid only $20 for medicines, which we will then reimburse from the insurance.
2. The reaction of the representative of Coral travel Oksana. She said that this is a common story, many children get sick, and that children under 2 are not recommended to go to pools at all! Naturally, we heard this for the first time, no one warned us about it. As it turned out later, all the staff know that children are sick in the hotel, but they cannot be spread. In that year, there was an epidemic in Turkey! Everyone hurt! Oksana said it's okay, go to the doctor, they will make a drip and prescribe antibiotics!!!! ! It's OK?!?!? ! Apparently antibiotics are prescribed by SK Consent, for the treatment of the virus !!!! ! To clean not only coxsackie, but also the entire immune system ...Oksana smiled sweetly and wished her good luck!
Probably we are not the most interesting tourists, since we did not order any excursions from her ...
3. The reaction of the hotel.
After the doctor, my wife came to the front desk to alert the staff and find out the reaction of the hotel.
At the reception, the manager Marina, told us that they have nothing in the hotel, and she is not at all sure where we picked it up. With a hint that these are our problems and there can be no talk of any penalty.
We have warned that we will write reviews on all possible sources to warn people. After that, Guest Relation called us a couple of times asking how the child was and told us that the child should not be taken to the pool ...after that they sent a plate with two apples and two bananas wrapped in plastic wrap.
Such a gift to us from the hotel, where all this is on every corner for free ...
Over the course of a week, we also met several of the same children, with a rash ...
Of course, there was not a pleasant feeling left, not only from the illness of the child, but also from the behavior of the hotel, whose only task was to reduce the spread of information, for obvious reasons.
In general, a hotel for 4+ arrivals, old!!
They feed well!!!
We won't go to Turkey again!
They say that everyone was sick that year, there was an epidemic .. .
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Review of Ali Bey Club
- Virus! Old, uncomfortable hotel
- KOKSAKIE!!! Coxsackie disease!!!
- Everything is fine, but sometimes there were problems with wifi
- good hotel for a relaxing holiday
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