Virus! Old, uncomfortable hotel

Written: 31 july 2018
Travel time: 17 — 26 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 8.0
Amenities: 8.0
Traveled with family, 4 children and 5 adults. Two children returned to Russia with a herpes infection (or, as I now understand, it is the Coxsackie virus). The whole body was covered with fluid bubbles. The husband is in the hospital with pneumonia - a complication after the same virus. The illness manifested itself three days before departure, flew back with a temperature of 38. It was not possible to get through to the insurance, which was included in the tour package (ERV insurance with the Pegas tour operator). It's good that there was insurance, like premium clients in the Bank. A doctor was called for her. The doctor gave everyone a sore throat! ! Well, I do not believe that the doctor does not know about the virus. They specifically make a different diagnosis so as not to scare away other tourists. Has registered antibiotics and term for gorloa. Ordered at the reception from the pharmacy, brought in 15 minutes, but without checks. Now we are trying to get their scans. Now we are being treated at home. Take care of your children! Wash your hands, do not swim in the pool if there are abrasions, skin wounds, or a weakened immune system.
Of the good things in the hotel - varied food, water park, animation, green area, room cleaning and updating the mini-bar every day.
From the negative - a lot of people in the restaurant could not find a place to eat. At the request to the staff to help with a table, they shrugged their shoulders, sent them to look for themselves. I had to stand and wait for someone to eat. There is no tea set in the rooms, my sister's room (villa 1 on the ground floor) smelled of dampness. The rooms are small, apart from beds and a chair near the cabinet with a mirror there is no furniture. Bathtub toilets are combined, a small shower, the ox was always a puddle. The balcony is small, there is also a lone chair. On Tuesdays, there is a disco at the adult hotel next door until 2:30 am. Music yells, sleep with children is impossible. We had UAI, in the main restaurant every other time they refused to bring us imported alcoholic drinks. Like, go to a bar and drink there. At the reception there is no bar, no drinks, no tea coffee. When my husband got sick, I had to run to the pool bar for tea.

The beach is ordinary, the entrance to the sea is pebble. Stormy. For a couple of days the children were afraid to go into the sea, they were knocked down by the waves.
In general, rest for 3 with a minus.
The flight was generally normal, they were supposed to fly Onur air, but as a result they flew Royal flight, the flight was transferred there several times, they changed the company a week before departure. The flight back was delayed by two hours.
In general, Turkish 5 stars do not justify their cost. And the epidemic is there now, it's not worth going.
Translated automatically from Russian. View original