Море теплое..... Warm sea.....

Before choosing a hotel, unfortunately, we could not find enough information about the Asteria Hotel in Side. I write in detail, maybe it will help someone, but it will save someone. We rested in Asteria from 06.07. 07 to 07.07. 07. We are not the first time in Turkey, and in general we travel several times a year, so there is something to compare with.
So, in order. We flew from Ufa, met Pegasus, everything was fast and clear - no questions asked. We arrived at the hotel at 10 am on July 6th. At the reception they said that according to the norms, check-in is from 12.00, we know the norms, we are tired of the flight, whimpering one-year-old child in our arms - the norms, so we are waiting for the norms. At 12 o'clock it turns out that we will not be able to check in earlier than two - the hotel norms are a mandatory 2-hour cleaning. A breastfed baby does not touch anyone. Separately, I note that Russian-speaking staff work at the reception, though from Kyrgyzstan. At the end of the holiday, I had a clear feeling that the Kyrgyz were deliberately "spreading rot" on us (Russians) (sorry for the jargon, but the word accurately reflects the essence of what is happening). Closer to 14.00 we are offered to go to the room - a semi-basement room with a view of the fence and the road (the price of a ticket for two is 71.000 rubles, including a room with a sea view). We refuse. We are waiting for another hour. They give you a new number. the floor is higher, there are bushes in front of the windows - you cannot see the sea, even if you turn your head completely. The air conditioning does not work, the bar does not work. We call a repairman, we try to rinse the exhausted child in the bathroom, it turns out that the towels are dirty - they were not replaced after previous visitors, they were simply folded, along with traces of excrement. We call the manager, he says that we ourselves were in a hurry and they were in a hurry, that is. and they themselves are to blame . . The repairman took away the mini bar and said that the air conditioner was working - it was blowing. To our indignation that the air conditioner should not just blow, but cool, he shrugged his shoulders and left. And so on.
Results: by dismantling, they nevertheless proved that See view is not See side, moved to another room, the air conditioner didn’t work there either, by the way, it’s central there, it doesn’t work everywhere - everyone complained. the temperature in the room did not fall below 27 degrees, at night it is turned off altogether. You open the window - creatures bite, such as mosquitoes. The room is not cleaned in principle, glass and mirrors are not cleaned, coatings are not vacuumed. Carpets are a separate issue - incredibly dirty and sometimes huge cockroaches walk around. Moreover, they left a decent tip, in the hope that they might clean up today... Broken plumbing, non-leaking water in the sink and bathroom, etc. . .

The towels in this five-star hotel are so washed out that we don’t even use them in our garden, in much better condition I already consider it a rag. I will not talk about bed linen with holes.
On the plus side, everything except the hotel is great. the cuisine is magnificent - my husband, who prefers meat and spicy, is also satisfied, I love sweets and even my one-year-old son ate fruits - watermelons, cherries, peaches, apricots, melons, etc. everything is very tasty and without restrictions.
Wonderful territory of the hotel - green, well-groomed, large. Huge clean pool with slides and other pleasant entertainment. Absolutely crazy guys-animators - respect to them is great, they work all day like bees.
A very good children's corner - rooms with air conditioning, toys, cars, and again with wonderful animators. Clean beach, nice gentle entrance to the sea, fine sand. Yes, on the second day of stay, my son had a birthday - he turned 1 year old. Do you think the hotel congratulated, noted, there was a cake, a candle....Alas, no.