Arcanus Side Resort 5*– Reviews

TurkeySide
17
Rating 8.310
based on
17 reviews
№24 in the hotel rating Side
8.9 Rooms
8.5 Service
7.9 Cleanliness
8.6 Food
8.2 Amenities
The hotel is located in the village of Sorgun on the beach. Opened in 1988, the last restoration was carried out in 2014. The hotel is built in a modern architectural style. Suitable for families.More →
аватар shulada2
 •  traveled 2 years ago
Rating 10.0
We took two numbers on a ticket. I want to say right away that tours from guides from the operator should be taken with caution and ask uncomfortable questions, "terms", "compensation", "cancellation", "conditions", "names", but in any case, Elvira, although she hid some of the pitfalls, she was friendly and understandable. … More ▾ We took two numbers on a ticket. I want to say right away that tours from guides from the operator should be taken with caution and ask uncomfortable questions, "terms", "compensation", "cancellation", "conditions", "names", but in any case, Elvira, although she hid some of the pitfalls, she was friendly and understandable. The hotel staff, despite the fact that it was the end of the season, is as friendly as possible, problems are solved easily and quickly, without negativity.
The food is quite varied, everything is fresh, there were no complaints. Bartenders work for glory, pour conscience, take into account all the whims. about the hotel fund itself, not new, but there are no dead, shabby things, everything is whole, clean, the sheets were perfectly white, but to be honest, the whole fund is in excellent, albeit not new, condition, which is very pleasing. There were enough sun loungers on the beach and by the pool, but I don’t know how during the season.
There are no children, so I won’t tell you about animation, we focused on evening, music, songs, what we need. The pier is pleasant and spacious, although the steps are slippery, it is worth working on them. Very beautiful area in front of the hotel, coniferous forest, well-groomed bushes, everything is neat and tidy, a lot of cats, for allergy sufferers this is a minus, but there are a lot of cats throughout Turkey, for the rest it is more a plus.
Tourists are mainly from Germany / Belgium, there are few Russians, which is generally good, it was trite to watch how Joni from Cappadocia "Vasya from Nizhnezhopinsk" tried to bring the organizer into conflict at the competition, but he did not succumb, since there are few of them. With knowledge of languages, everyone is fluent, they understand both Russian and German and English. I advise for a hotel holiday, for an asset I advise other countries. In general, despite the subtle nuances, the rest and the hotel in particular showed themselves on the good side.
аватар nata.oganesyan
 •  traveled 6 years ago
Rating 10.0
Family vacation at the end of September. Perhaps this is the most optimal time, there is no such heat as in August, but it is not cold yet. The hotel pleased with the variety of dishes, desserts and good service. There are several Russian-speaking employees at the reception and guest service, who are always responsive and competent. … More ▾ Family vacation at the end of September. Perhaps this is the most optimal time, there is no such heat as in August, but it is not cold yet. The hotel pleased with the variety of dishes, desserts and good service. There are several Russian-speaking employees at the reception and guest service, who are always responsive and competent. The rooms are spacious and comfortable, pleased with the excellent quality of mattresses, pillows and bed linen. From the rest only positive memories and emotions. Will definitely come again
аватар televidenie
 •  traveled 6 years ago
Rating 4.0
Stayed with my husband and two kids. In general, we are quite satisfied with the rest. But we have something to compare with ...the flight was at night, we arrived in the morning. Naturally, we had to wait for the room in the lobby. Children slept on sofas until 12 noon. But there are no complaints here. We understand everything, high season, the hotel is full. … More ▾ Stayed with my husband and two kids. In general, we are quite satisfied with the rest. But we have something to compare with ...the flight was at night, we arrived in the morning. Naturally, we had to wait for the room in the lobby. Children slept on sofas until 12 noon. But there are no complaints here. We understand everything, high season, the hotel is full. The room itself is good. Cleaned up every day. Every day fresh linen, fresh towels. At the end of the holiday, the son cut his leg on the glass in the room. How it turned out for us is a huge mystery. They didn’t begin to understand, perhaps they themselves brought it on shoes (although, in the room itself, we always took off our shoes). On the third day we woke up at 4 in the morning from terribly loud music coming from the street! It turns out that our windows overlooked the public beach. And for five days in a row, local music lovers gathered there at night and played the hits of the Turkish pop music in their cars with all their might !!! ! But, now we are in the subject ....???????????
And the very fact that the hotel is located next to a public beach (and is not fenced in anything from it! ) Was a little embarrassing.
Nutrition!! ! Good food for adults! Every day fish, meat! Fresh vegetables. Excellent peaches and watermelons. BUT! The kids had nothing to eat! Fortunately, for the youngest son, we took food with us! And they were saved by local fruits and vegetables. Porridge to cook in this hotel and have not learned!!! ! Although, many other five-star Turkish hotels have long known what oatmeal for breakfast is! Soups for children were also not normal, all with spices. Complete absence of a children's menu.
It also seemed to us that not all the staff were friendly towards Russian speakers. Some hostility towards us was read in them ...Although very nice managers worked at the reception desk, there is also a reception desk on the ground floor, where a kind woman Tatyana works, who willingly gave us answers to all our questions.
We also want to express our gratitude to the girl Asiya (Asiye G? k), who organized a small holiday for us in a Turkish restaurant. Pleasant and responsive manager. By the way, hotel guests have the opportunity to dine once in restaurants located on site. We were in Turkish and fish. The kitchen in the fish restaurant pleased us more.
Wi-fi is weak, air conditioning of the hotel is weak.

Upon arrival home, all four of us came down with a rotovirus infection. But here it is not known where they picked it up (maybe at the airport).

In general, I would not go to this hotel again with children.
I strongly recommend considering the issue of the children's table.
аватар Lana7a
 •  traveled 7 years ago
Rating 3.0
We spent our holidays in this hotel in the month of June. This is the worst hotel in our entire history of our family tourist visits to Turkey. I think there would be no questions if we knew that the hotel really changed the concept and has not 5 stars, but 4-3. Savings on everything and the attitude of the staff does not always leave a positive impression! Morning orange juice is not freshly squeezed (ice pendos) - google it, soups are solid starch, a lot of fast food, cheap types of fish - fried herring, sometimes mackerel, and sooo sometimes trout. … More ▾ We spent our holidays in this hotel in the month of June. This is the worst hotel in our entire history of our family tourist visits to Turkey. I think there would be no questions if we knew that the hotel really changed the concept and has not 5 stars, but 4-3. Savings on everything and the attitude of the staff does not always leave a positive impression! Morning orange juice is not freshly squeezed (ice pendos) - google it, soups are solid starch, a lot of fast food, cheap types of fish - fried herring, sometimes mackerel, and sooo sometimes trout. The fruits are green and not edible. Alleluia! from the 12th they started serving watermelon! The cafeteria with confectionery does not work well (the choice of two times and miscalculated), although the main restaurant has a good choice. Badyaga alcoholic drinks (it’s even scary to imagine what is added to bottles supposedly with original drinks). Despite the fact that the hotel has a blue flag, the beach is very dirty. The question is, how did this hotel get the merit of wearing such a high award? The animation is of the same type and almost imperceptible, and attention, opening - the animation is off on Sundays! We were anxiously awaiting the weekend of the kitchen!! ! Vacationers self-organize to clean and water the volleyball field. The kids club is open at fixed hours and there is a kids disco in the evening. Again, the same songs are reminiscent of sleepy parties.
Restaurant fish - a parody of a la carte, poor quality of cooking. A big need to review the menu and cooking techniques, and especially the presentation!!!
Many thanks to the gardeners of Arcanus, they should be equal to all the attendants. Walking through the green area, although small, is nice!
аватар Egypt22
 •  traveled 9 years ago
Rating 7.0
We know this area well. Opposite the hotel is the forest-reserve Sorgun. Now only the beginning of the season - and the wind and rain - everything was. After the rain, we walked in the forest - everything is filled with spring aromas - clearings of anemones and poppies, pines. . the beauty! One evening was windless - we walked from Side along the beach to the hotel - about 30 minutes. … More ▾ We know this area well. Opposite the hotel is the forest-reserve Sorgun. Now only the beginning of the season - and the wind and rain - everything was. After the rain, we walked in the forest - everything is filled with spring aromas - clearings of anemones and poppies, pines. . the beauty! One evening was windless - we walked from Side along the beach to the hotel - about 30 minutes. Sunset, stars. . The location of the hotel is wonderful. The hotel is not 5 *, the hotel is quite old, not modern. The lobby furniture and style is not very cozy. The pool has an open bar - plastic chairs - cheap enough. The territory is not big. Rectangular. One big body. In the pines in the park - courts. 1 outdoor pool. Pier (was still closed). Rooms are large, clean, minibar. Email there was no kettle. Hammam, sauna, indoor pool - the water was cold, the heating was very weak. The food is normal, a lot of fish (sea bass, levrek, perch, mackerel, sea bream). The restaurant is crowded during rush hour, despite the fact that the hotel is not yet fully occupied. Animation is also not fully. In general, the hotel is no frills, but we did not expect anything. For the price for which booked very well. I booked myself on the HotelsClub website. . (2.000 r for a room for three for 6 nights all inclusive). Moreover, we were leaving all the time - to Manavgat to the market and just for a walk, in Side, in the forest. In summer, we rest in a nearby hotel - Turquoise Turquoise hotel SPA 5 * - this hotel is an order of magnitude higher in quality, food, etc. - but also very expensive in terms of money. So when traveling to Arcanus, keep in mind that in general this is a good 4 *.
аватар Emelyanova23
We arrived after 14.00, so the settlement was lightning fast and friendly. We were satisfied with the number. In short, thanks to the conscientious work of the attendants, everything is perfect: the territory; cleanliness in the room; replenishment of the mini bar. To the receptionist, animators, cooks, cleaners of the territory - many thanks to all! BUT there is a fly in the ointment in this barrel of honey. … More ▾ We arrived after 14.00, so the settlement was lightning fast and friendly. We were satisfied with the number. In short, thanks to the conscientious work of the attendants, everything is perfect: the territory; cleanliness in the room; replenishment of the mini bar. To the receptionist, animators, cooks, cleaners of the territory - many thanks to all! BUT there is a fly in the ointment in this barrel of honey. These are the waiters. If you are Russian-speaking, then get ready for the fact that every meal will spoil your mood. I previously read in reviews about this problem at the hotel, but I decided that they were left by tourists who drink a lot and are rude to the staff. But the thing is completely different: if you speak Russian, you will have to wait a long time for the ordered drink (you are not supposed to take it yourself) or for cleaning dirty dishes, while the Germans at the next table helpfully light a candle. And only a tip solves this problem! There is no music on the terrace. The noise of dishes and the clatter of cutlery being removed from the tables, as in a public dining room. The pleasure of the meal, even in the presence of gourmet dishes, you are unlikely to get. This is the only negative that affected the quality of rest in this hotel.
аватар Allex17
 •  traveled 12 years ago
Rating 7.0
Hello ! I will try to describe what I saw as briefly and usefully as possible and add as many photos as possible. The experience of holidays in Turkey is great. The hotel is focused strictly on the residents of Germany (mostly pensioners) and their requirements for the routine of life, food and everything connected with it. … More ▾ Hello ! I will try to describe what I saw as briefly and usefully as possible and add as many photos as possible. The experience of holidays in Turkey is great.
The hotel is focused strictly on the residents of Germany (mostly pensioners) and their requirements for the routine of life, food and everything connected with it. Accordingly, they look at the Russians with apprehension, do not attract equal attention and are very surprised how we Russians got here in general.

Territory: ok! well-groomed, compact, located in a pine forest. There are no comments, even buses with tourists turn around 50m from the rycepshin.
Beach: sandy, quite large, it is not necessary to take sunbeds, there are always a lot of free ones, the entrance to the sea is well cleaned, small pebbles, the sea is clean. There is a nice pier with a bar, fresh water showers and sunbeds. In the morning they feed fish from the pier, you can’t catch it. Volleyball and bocha on the beach before and after lunch.
Room: good, spacious. No odors, cleaned daily. Tipping for cleaning was not given, as well as for all other services. In the refrigerator, 1 liter of different water. There is no beer.
The balcony is spacious, the bed fits freely. Doubts remained about the central air conditioner in the room, because. They didn't use it during the holiday. Weather from +18 to +28. There are three Russian channels.
Bars: 5 bars work clearly on schedule, clean and service is top notch, but in German... only a few speak Russian. Alakarts work in the evenings instead of bars.
Restaurant: if you can call it that, it looks more like a self-service canteen, and the food is monotonous with a frequency of 3 days, but fresh. It’s a pity there are no street grills at least in the evening, etc. no braziers or skewers. On the 4th or 5th day, he ate nothing but fish. For alcoholic drinks, the same story, they are all Turkish. Draw conclusions to whom it is important. Ephesus beer was good. a small terrace adds complexity to smokers. There is a fight for places. The restaurant is uncomfortable and very noisy.
Animation Entertainment: unobtrusive, sleepy. With little children for us it was + . There is no special music either on the beach or by the pool. You can sleep all day. Disco 3 times a week. There is a separate building.
Shopping: every 10 min. a minibus passes by the hotel if you want in Side, Manavgat, etc. 1 euro per person. I recommend street clothing markets in Manavgat on Monday and Thursday.
There you will find everything that interests you. Bargain!!!

In a word, the hotel is not bad and if you are tired, want to sleep off, lose weight, sunbathe and not communicate with anyone during your vacation, then you are here!
аватар isa2010
 •  traveled 14 years ago
Rating 4.0
Rest in this hotel is no different from other hotels. The hotel is more suitable for a relaxing pastime. This hotel has a large number of Germans of retirement age. Russian little animation is weak, the people are passive. The food is like everywhere else, it differs only in the variety of fish dishes, the territory is large and beautiful, but there is no village or shops nearby. … More ▾ Rest in this hotel is no different from other hotels. The hotel is more suitable for a relaxing pastime. This hotel has a large number of Germans of retirement age. Russian little animation is weak, the people are passive. The food is like everywhere else, it differs only in the variety of fish dishes, the territory is large and beautiful, but there is no village or shops nearby. We had a good rest with a child of 3 years, the sea, the slides, but since there is something to compare with, let the Germans go there, they are well served and accommodated there, and we won’t go there anymore.
ничего интересного ничего интересного
аватар
 •  traveled 14 years ago
Rating 9.0
Wonderful hotel, excellent service. All conditions for relaxation of body and soul. Excellent room and its service. people of any age. A huge THANK YOU to TEZ-TOUR and its staff!! ! … More ▾ Wonderful hotel, excellent service. All conditions for relaxation of body and soul. Excellent room and its service. people of any age. A huge THANK YOU to TEZ-TOUR and its staff!! !
Review from — vOtpusk.ru
аватар 13133003
 •  traveled 14 years ago
Rating 7.0
a very good hotel for a family vacation, you shouldn’t go there for the sake of parties, although if you can create an atmosphere for yourself with a company. traveled as a family with a child of 2.4 years in Turkey 5 times. good rooms, large well-groomed territory, while there is an area with large trees, a large beach, good staff. … More ▾ a very good hotel for a family vacation, you shouldn’t go there for the sake of parties, although if you can create an atmosphere for yourself with a company. traveled as a family with a child of 2.4 years in Turkey 5 times. good rooms, large well-groomed territory, while there is an area with large trees, a large beach, good staff. but: the hotel is positioned as a family with children but the children's food restaurant does not have a maximum of sausages, fries and ice cream. on the beach, if you have to choose a place with children, since there is an entrance with stones, but you can find it and you just need to look for a normal entrance. the biggest minus is the a la carte restaurants: it’s very problematic to sign up, with a child it’s better only in Italian, since he signed up for the third time in the main building (Turkish on the beach, fish on the pier), they wanted to go with a company of 10 people didn’t work out divided into two groups. room service is paid (although they write that it is free), there are no bathrobes and slippers (everywhere it is written that they should be), although these are trifles, but so for information.
But in general, I liked the hotel very much for families with children, I advise. last year were in a dolphin in lara de luxe hotel is much more expensive, asteria liked more. nearby there is also an asteria voyage, I really liked the view, pay attention.
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avatar areshina
Good day to all! Who is now in the hotel leave a fresh review! Thank you in advance!
11 years ago  •  1 subscriber no answers
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Отель расположен в посёлке Соргун на берегу моря. Открыт в 1988 году, последняя реставрация проведена в 2014 году. Отель построен в современном архитектурном стиле. Подходит для семейного отдыха.

Location Расположен в 75 км от аэропорта г. Анталия.
Description of the beach Протяженность пляжа – 200 м. Заход в море – песок, камни, пирс. Бар на пляже, душ, кабина для переодевания, спасатель. В зимний сезон пляж не работает.
  • 1st line
  • private beach
  • sand and pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Основной ресторан, 4 A’la Carte ресторана, 5 баров. 2 открытых бассейна (без подогрева). 1 крытый бассейн. Конференц-зал на 200 человек. Амфитеатр. Услуги фотографа.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • payment by payment cards
For kids Детская анимация, мини-клуб (4-11 лет), спальная комната, открытая и крытая игровые площадки, детский открытый бассейн, крытый бассейн площадью, коляска (платно, по резервации).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Аквапарк, 7 горок, 300 кв.м. Живая музыка (в определенные дни), дискотека (крытая, напитки по концепции), аэробика, аквааэробика, дартс, пляжный волейбол, бочча, настольные игры, стрельба из лука.
  • water park and slides  FREE 
  • Spa or wellness center
  • sauna/bath/hammam  FREE 
  • billiards  FREE 
  • table tennis  FREE 
  • tennis court
  • volleyball  FREE 
  • basketball playground
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • windsurfing
  • animation
Description of rooms

Всего 463 номера в 5-этажном здании.

In the rooms

В номерах представлено: центральный кондиционер (работает в зависимости от погодных условий), спутниковое ТВ с российским каналом, мини-бар (прохладительные напитки - пополнение ежедневно), прямой телефон, ванна, фен, сейф, балкон, дополнительная кровать (по запросу).

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Sorgun Mevkii, Manavgat, Antalya, Turkey
Phones: +90 (242) 352 33 33
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в теннис, баскетбол. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.