New hotel with more work to do

Written: 3 september 2020
Travel time: 27 august — 2 september 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 4.0
Food: 5.0
Amenities: 5.0
We arrived at the hotel, knowing that it was modest, but new. And the price was such that it's a sin not to go.
Upon arrival there was a problem with the generator. Something broke and there is no electricity all morning... the territory is quite small, but there is an adjacent park very beautiful. Good children's pool with a pirate ship and slides, a great playground with trampolines and a labyrinth!! ! And attentive management staff. Beautiful sea!! ! (Delicate feet need slippers to enter).
This is where the pluses end.
Internet needs to be bought, $10 for 7 days.

Terrible room cleaning, lack of shampoo, room service, very damp bed linen with a terrible musty smell, complete lack of soundproofing in the rooms (and right under the balcony there is a construction site - a hammer drill during the day and a generator at night), lack of normal drinking water (you have to go to take it in small square cups , which is very inconvenient), you have to stand in line at the bar for cola, why not put an apparatus so that people pour themselves?
Still very slippery tiles near and in the pools. You have to be extremely careful, but this is not explained to small children.
Handing over beach towels will not work at the end of the day, they say go dry and wash yourself. We change every two days. Umbrellas on the beach are taken by other vacationers. . . while you swim in the sea. . .
Coffee problems. There is a device, but it is forbidden to turn it on. Therefore, get ready to drink only powder.
In the lobby at the bar, instead of orange juice, they poured yuppies FROM THE POT!
And instead of a special pillow, they put (!!! ) a pillow from an armchair in the same room!!!
As for the rooms themselves, everything is somehow, because it is very cheap. The faucet for the shower does not switch, the doors creak, the cards for entering the room work every other time and are very noisy. Cleaning was requested for three days. . .
Cleaned only in rooms where people moved out.
By the gym. He doesn't actually exist either. Just a room with pictures of the gym and athletes. Everything. One bench and several dumbbells up to 5 kg in weight.
Basically, I've never seen anything like this before. . .
Rating 5 for excellent children's leisure and the best sea, which has little to do with the operation of the hotel as a whole.
Although, to tell the truth, at the end of the holiday, everything began to improve little by little... but no one canceled the puncher under the window.
Moreover, they accidentally forgot the earrings in the cosmetic bag in the room... the hotel says there was nothing.
It also leaves residue. . .
Translated automatically from Russian. View original